Reputation Town

In this episode, we discuss Bryan Adams' new pro-Canada/anti-America song called 51st State, a video message from Ottawa's police chief addressing inappropriate behaviour by officers, the hiring of Mike Babcock by the Edmonton Oilers, Ron Maclean's foot-in-mouth moment and subsequent apology, KPMG Australia gets itself into hot water, Ryan Holiday continues his unstoic ways and Mark Andreessen's r...

In this episode, we discuss the viral ads of LA mayoral candidate Spencer Pratt, the hurdles Saudi Arabia is facing in its ongoing PR campaign, Ryan Holiday's stoic stumble after comments made by Ivanka Trump about Marcus Aurelius, the woman who creates most of Donald Trump's late-night tweets/posts, robot dogs in Japan and more. 

In this episode, we discuss topics including Doug Ford's new private jet, the NFL Sedona scandal involving sports reporter Dianna Russini and New England Patriots Coach Mike Vrabel, how companies are communicating mass layoffs, Gavin Newsom buys 67,000 copies of his own book, the Coldplay kiss-cam woman is back and the sorry state of journalism in Canada today, including the firing of CityNews rep...

In this episode, we discuss the controversy around Air Canada's English condolence message following the tragedy in NYC, Pierre Poilievre's appearance on the Joe Rogan podcast, the threat that super clone watches are presenting for brands like Rolex, organizers of the LA Marathon gave out medals to people who completed just 18 miles, the Canadian government is taking steps to avoid answering quest...

In this episode, we break down some of the most recent reputation and issues management stories, including the arrest of Andrew Mountbatten-Windsor, King Charles's statement in response and the fallout from the Epstein files, including an interview given by Melinda Gates, Peter Attia's statement, Goldman Sach's top lawyer resigning and more. We also talk about Kristin Cabot (the Coldplay woman) 't...

What a crazy year 2025 has been when it comes to PR debacles, missteps and crisis management (or mismanagement). In our year-end wrap up, John and Warren each bring their list of what they saw as some of the top stories of the year and break them down from the perspectives of media relations, reputation management, crisis response and more. Thanks to everyone for listening this past year and we lo...

In this episode, we break down some of the recent headlines in the PR world, including the BBC apologizing to President Trump for deceptive editing, Sidney Sweeney's high-profile GQ interview as a master class in media training, Katie Porter being not so nice to staff behind the scenes, Prince Andrew getting stripped of his royal title, the TTC cancelling its Halloween fest and Canada's Parliament...

This week, we chat about several stories in which the politicians should have paid better attention in media training class (including Mark Carney and Gary Anandasangaree). We also check in on how Jimmy Kimmel's ratings have fared since his controversial pause and unpause last week, an AI actress who's ruffling feathers in the top levels of Hollywood, the controversy around the Riyadh comedy festi...

This week, John and Warren talk about the controversial suspension of Jimmy Kimmel from his late-night show and the implications re: free speech, the ongoing backlash against people celebrating the death of Charlie Kirk online, next steps for Cracker Barrel as an activist investor is calling for the CEO's firing, Canada's PM does a housing announcement in front of a fake partially-built house cons...

This week, John and Warren talk about Cracker Barrel's $700 million U-turn, Mitch Marner blasts fans on his way out of town, Canadian GDP shrinks, Crown Royal bottling plant moves to USA at the expense of 160 Canadian jobs, the media's skewed coverage of the story of the Lindsay, Ontario man who fought off an intruder who entered his home in the middle of the night, armed with a crossbow and the f...

In this episode, John and Warren discuss the latest in the Canada/US trade war (Elbows Down!), the reputational impacts of the Air Canada strike and the way it was handled by the company, the controversy around Cracker Barrel's rebrand, Sydney Sweeney's American Eagle ad, a few mins about the Coldplay concert cheating scandal (sorry, we missed a few weeks of pods!), the cancellation of Stephen Col...

In this episode, John and Warren discuss some recent stories in the PR and issues management realm, including the growing backlash against Sportsnet's 30% price hike on its hockey programming, an RCMP spokesperson who appeared to say that Canadians exhibiting traditional values might be becoming extremists, Boston Consulting Group's controversy regarding a Gaza related project, Rogers allegedly us...

This week, John and Warren talk about Jake Tapper's new book and the accusations that he was part of the journalistic coverup he's highlighting, MLSE's handling of yet another disappointing year for the Toronto Maple Leafs, YouTube creator Luke Nichols (Outdoor Boys) quits the platform at the peak of his fame to focus on his family, murky water in Stoney Creek during labour disruption and is Tom C...

We hit on a bunch of stories this week, including Coinbase flipping the script on hackers trying to extort the company, the viral customer service video from Frontier Airlines, NHL owner Doug Cifu reprimanded by the league for getting into a Twitter battle with a fan, Walmart says it will have to increase prices because of tariffs, Toronto City councillors give themselves a hefty pay raise, Tim Ho...

This week, we break down some of the more recent PR stories in the headlines, including the communications from the Vatican around the new Pope, the curiously low viewership numbers for Michelle Obama's new podcast, Ron MacLean appears to be on a reputation management tour, what happens if you're a celebrity who's named during the Diddy trial, Pierre Poilievre drops the ball in stunning fashion an...

In this episode, we catch up on some of the stories of the recent past, including LA Mayor Karen Bass's on-camera freeze-up in response to the California wildfires, Delta's handling of the upside-down plane crash in Toronto, Trudeau's handling of the trade war with the US and a look at some Canadian celebrities making headlines, including Mike Meyers and Number 99. 

This week, we welcome back our friend Molly McPherson to help us wrap up 2024 and break down some of the top PR crisis stories. We didn't discuss our topics with each other ahead of time, so in this episode, you're getting our real-time reactions and breakdowns to these stories, including the strategies behind them (or lack thereof) and any lessons learned. Thanks to Molly for joining us and we ho...

This week, John and Warren talk about the ongoing Canada Post strike and the damage it's causing, both to Canadians and to the organization's brand, Paul Bissonnette steps up to defend Arizona restaurant staff and finds himself in a 6 on 1 brawl, Paul Krugman retiring from the NYT and how he'll be remembered, Toronto Public Library gets itself into hot water after a staffer refused to let a lost y...

This week, John and Warren talk about the controversial rebrand from Jaguar, the reputational implications from the Jake Paul and Mike Tyson fight, including for Netflix, which had technical trouble serving its live audience, Space X's COO answering questions about government contracts and the move millions are making to social media platform BlueSky. 

In this 50th episode of the Reputation Town podcast, we do a breakdown of the US Presidential election, looking specifically at the elements of media relations, whether podcasts have eclipsed mainstream media, etc. We also discuss the complicated legacy of comedian and former late-night talk show host Mike Bullard, who recently died at the age of 67. And finally, we look at McDonalds' effective ha...

With four days to go before the US Presidential Election, we're joined by our good friend Molly McPherson to discuss the presidential campaigns, each candidate's use of the media, the role podcasts will play in this year's election, the controversy around the 'garbage' comments and, finally, each of us gives our prediction of what we think will happen on Nov. 5th. Hope you enjoy this episode! 

In this episode, we catch up on some stories from the past few weeks, including Dave Grohl's confession about having a baby outside his marriage, Samsung's apology for missing its earnings estimate, Quantas forces an entire plane full of passengers to watch an R-rated movie, TD is fined US$3 billion for failing to live up to its anti-money laundering requirements and the bulk of this episode (the...

This week, John and Warren talk about the negative PR impacting Disney after the allergy death of a guest, the viral Australian breakdancer at the Olympics, the Trump/Musk conversation on X, Kamala Harris's reluctance to do media interviews, $18 million of bonuses at the CBC, a Boeing project manager tries his hand at media relations and more. Hope you enjoy this episode!

This week, John and Warren talk about the drone/spying scandal facing the Canadian Olympic women's soccer team, the wrap-up of the LCBO strike, the astronauts that 'are not stranded' on the International Space Station, the startup company that spent $1.8 million on a domain name and our main topic of the week, the fallout in the wake of the attempted assassination of former President Donald Trump....

This week, John and Warren chop up a few stories, including Paul Maurice's touching speech moments after winning the Stanley Cup, the TTC's inadequate response to a recent stabbing murder at Jane Station in Toronto and veteran broadcaster Al Michaels approves an artificial intelligence version of his voice to be used at the upcoming Olympics. We end this episode with a discussion of Joe Biden's di...