Stacey Richter
Relentless Health Value
Welcome to Relentless Health Value, the podcast for those working in the belly of the beast to fix our fundamentally broken healthcare system. If you are a self-insured employer, plan sponsor, benefits consultant, clinician, a C-suite executive or anyone in the business of healthcare tired of the "transformational theater" and marketing fluff, you have found your tribe. The U.S. healthcare system isn't a rational market; it's a game of Pachinko where perverse incentives reign, and as we always say, where there's mystery, there's margin. Hosted by Stacey Richter, we relentlessly hunt down the a...
Author
Stacey Richter
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Podcast website
Latest episode
Jul 8, 2026
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Episodes
EP218: Integrating Social Determinants of Health Into the Clinical Workflow, With Ram Raju, MD, of Northwell Health 07.03.2019 32:32
Ram Raju, MD, brings vast executive leadership experience and a keen understanding of New York's health care delivery system to Northwell Health. As senior vice president and community health investment officer, he evaluates the needs of Northwell's most vulnerable communities and provides solutions for them by collaborating with community-based organizations. He's responsible for promoting, susta...
EP217: A CFO's Take on Health Insurance, With Steve Watson, CFO and Founder of Summit Path Group 28.02.2019 35:18
Steve Watson, CPA, SHRM-SCP As a CFO/CHRO, Steve was frustrated each year with rising health care costs for his employer and employees. In 2012, he decided to make a change. First, he decided to fix the misaligned incentive that he had with his broker. Then he and his broker moved on to fixing the way his insurance was purchased from the insurance carriers. Now Steve is sharing this process with o...
EP216: Getting Rid of Drug Rebates, With Chris Sloan From Avalere Health 21.02.2019 34:12
Chris Sloan is an associate principal at Avalere Health, a Washington, DC–based nonpartisan consulting firm. He advises a number of clients—including pharmaceutical manufacturers, health plans, providers, and patient groups—on key policy issues facing the health care industry. His particular areas of expertise include drug pricing, the Affordable Care Act, generics, and biosimilars. Additionally,...
AEE9: The Pharmaceutical Triple Aim, With Tom Kottler From HealthPrize Technologies 19.02.2019 5:45
Tom Kottler is co-founder and chief executive officer of HealthPrize Technologies, the leading cloud-based patient experience and adherence platform for life science companies. In collaboration with CEEK Enterprises, HealthPrize recently released a new report, "The Pharmaceutical Triple Aim," showing how 21 of the world's top pharmaceutical companies can increase revenue and boost earnings per sha...
EP215: The Hullabaloo Around Chargemasters, With Practical Advice for Hospitals to Fix Yours, With Caroline Znaniec From Luna Health 14.02.2019 32:09
Caroline Znaniec, MBA, MS-HCA, is the founder and principal of Luna Healthcare Advisors LLC. Her boutique consulting group provides revenue integrity advisory services to other consultancies and large advisory firms, software companies and developers, and health system and physician providers. Caroline writes and speaks regularly on topics of revenue integrity for many nationally recognized profes...
AEE8: VBP Forward Conference—Value-Based Payment Forward Conference, With Don Lee 12.02.2019 9:21
Don helps organizations launch new health IT products and services. He's a product and business development consultant and accomplished health IT expert with a 20-year track record of driving value with technology. Don began his career as a custom software developer and eventually built and led a team of more than 30 engineers. Later, he was the subject matter expert, product manager, and head of...
EP214: Actually Operationalizing Innovation, With Katie D. McMillan of Duke University Health System and Roylyn Fernandez of DeLappe Consulting 07.02.2019 28:02
Katie D. McMillan, MPH, has dedicated her career to imagining and building technology to improve health care for patients and providers. Her experience spans multinational global health organizations, lean software start-up companies, and large academic medical centers. Katie's latest venture is the creation of the Mobile App Gateway (MAG) at Duke University Health System. The MAG serves as the hu...
EP213: Using Digital Medicine to Solve for Social Determinants of Health, With Louis Morrow of IRIS and Tiffany Wandy of LifeBridge Health 31.01.2019 17:45
Louis Morrow is regional director of sales for Intelligent Retinal Imaging Systems (IRIS), the leading comprehensive solution provider of diagnostic telemedicine services committed to ending preventable blindness due to diabetic eye disease. Louis was one of the earliest builders at IRIS and has played a major role in saving the eyesight of over 55,000 patients (so far) through the partnerships bu...
EP212: The Current State of Standardizing Cancer Care With Pathways, With Kathy Lokay From Via Oncology 24.01.2019 27:46
Kathy Lokay is general manager, as well as chief cheerleader and idea generator, for Via Oncology. Kathy joined UPMC in 2008 to launch the Via Oncology product that UPMC CancerCenter started in 2004. Her background as a CPA combined with her 20 years of experience in oncology have been a great foundation to help her lead Via's overall strategy and execution. She is passionate about driving the vol...
AEE7: 9 Experts From Across the Industry Weigh In on Digital Medicine Solutions From the NODE.Health Digital Medicine Conference 22.01.2019 18:47
If I was going to sum up the summaries, I might put it this way, liberally co-opting the words and sentiments of my articulate guests: The intent here is to help doctors care for patients, patients care for themselves, and all of us care for each other (thanks for that concise statement, Jim Barr). If we want to do this well, we want to and need to standardize the way that digital medicine supplie...
EP211: Going Beyond the Cheerleading: The NODE.Health Digital Medicine Conference, With Jay Erickson, Brian Van Winkle, and Shahid Shah 17.01.2019 33:27
Brian Van Winkle, MBA, focuses on transforming health care by accelerating the adoption of digital technologies throughout the ecosystem. He is the executive director for NODE.Health, a nonprofit with a mission to combine the rigor of evidence-based medicine with emerging health care technologies to help create evidence-based digital medicine. Brian also runs an innovation center for Johns Hopkins...
EP210: How Social Workers Improve Patient Outcomes: The Big Reveal, With Jonathan Singer, PhD, LCSW, Host of The Social Work Podcast and Associate Professor at Loyola University Chicago School of Social Work 10.01.2019 35:52
Today, I talk to Jonathan Singer, host of The Social Work Podcast as well as associate professor at Loyola University Chicago School of Social Work. I asked Jonathan to come on the podcast today because I've had this growing sense of disconnect between all the talk about social determinants of health, all the talk about how clinical care has a relatively small impact on patient outcomes compared t...
EP209: Primary Care is an Investment. The Rest of Healthcare is a Payment, with Dr. Jed Constantz 03.01.2019 32:31
Jed Constantz, DBA As a Healthcare Finance and Delivery Strategic Consultant, Dr. Constantz ensures existing and prospective clients receive maximum value from current and future strategies and initiatives. In previous roles, Jed advised employers on measures to develop regional and community-based physician accountability and commitment through means of enhanced benefits and reduced costs; with t...
INBW21: Different Views on How to Drive Value in Health Care—Disruption vs Incrementalism 20.12.2018 28:07
Today's episode features the following guests: Ross Bjella, MBA, is the founder and CEO of Alithias, a patient advocacy and population health analytics company serving self-insured employers, insurance companies, networks, and third-party administrators. (EP163) John Lynn is the founder of the HealthcareScene.com network, which currently consists of 10 blogs containing over 11,000 articles, with...
EP208: It Takes Physician Leadership and Vision to Operationalize Value-Based Care, With Eric Weaver, SVP, Strategy and Transformation at Innovista 13.12.2018 28:44
Eric Weaver, DHA, MHA, is nationally recognized for his work in primary care transformation and value-based care. As a corporate vice president for Innovista Health Solutions, he oversees enterprise strategy and technology adoption for a fast-growing population health management services organization. Dr. Weaver has been recognized for his contribution to the health care industry by receiving the...
EP207: Disrupt or Be Disrupted, With A.G. Breitenstein, Partner at Optum Ventures 06.12.2018 28:59
A.G. is a partner at Optum Ventures. She was most recently the co-founder and chief product officer at Humedica, one of the earliest big-data analytics companies in health care. Following its acquisition by Optum, she became chief product officer at Optum Analytics. She began her career as an attorney, founding a non-profit aimed at helping homeless youth at high-risk for HIV infection. A.G. expan...
EP206: Turns Out, High-Deductible Plans Don't Drive High-Quality, Cost-Effective Health Care, With Ashok Subramanian, CEO and Founder of Centivo 29.11.2018 37:15
Ashok founded Centivo in 2017 after observing the inefficiency in the health care system and the pain that has resulted for employers and employees. Prior to Centivo, Ashok co-founded Liazon, operator of the nation's industry-leading private benefits exchange for active employees. Liazon was acquired by Willis Towers Watson in 2013, and after the acquisition, Ashok served as managing director for...
Encore! EP56: How Convenience Becomes Adherence, With TJ Parker From PillPack 22.11.2018 37:53
TJ is a designer at heart and a pharmacist by training. He started his career at his family's long-term care pharmacy in 2004 and has worked at Target pharmacy, a local community pharmacy, and Massive Health (acquired by Jawbone). He holds a doctor of pharmacy (PharmD) degree from Massachusetts College of Pharmacy and Health Sciences. In 2015, Forbes named TJ to its 30 under 30 List in Healthcare...
INBW20: Can Pharma and IDNs Collaborate? A Conversation With Stacey Richter and Dave Dierk, Co-Presidents at Aventria Health Group 15.11.2018 32:49
When not hosting the show, Stacey is co-president of Aventria Health Group, a marketing agency and consultancy. Aventria specializes in helping pharmaceutical, employer, pharmacy, and health system clients improve patient outcomes by creating and leveraging collaborations with other health care organizations. For more than 20 years, Stacey has innovated better-coordinated health solutions benefiti...
EP205: The Cost and Quality Impact of Mistreating Millennial CEOs of Health Care, With Maya Dusenbery, Journalist and Author of Doing Harm 08.11.2018 33:10
Maya Dusenbery is a journalist, editor, and the author of Doing Harm: The Truth About How Bad Medicine and Lazy Science Leave Women Dismissed, Misdiagnosed, and Sick . She is editorial director of Feministing.com and has previously been a fellow at Mother Jones magazine and a columnist at Pacific Standard . Her work has appeared in publications like Slate , Cosmopolitan.com, HuffPost, TheAtlantic...
EP204: Population Health, One Step at a Time, With Virginia Gurley, MD, MPH, Senior Vice President and Chief Medical Officer at AxisPoint Health 01.11.2018 30:57
Virginia Gurley, MD, MPH, is the senior vice president and chief medical officer at AxisPoint Health, responsible for leading all clinical content development and analytics activities for the company, as well as providing strategic clinical oversight for delivery of population health management services. Dr. Gurley brings with her more than 30 years of experience in preventive medicine, clinical p...
EP203: Some Radical Common Sense About Listening to Patients, With Greg Makoul, Founder and CEO of PatientWisdom 25.10.2018 33:19
Gregory Makoul, PhD, MS Greg is founder and CEO of PatientWisdom, Inc. He is internationally recognized for expertise in physician-patient communication and shared decision making as well as a radical commonsense, person-centered approach to health care innovation. He started PatientWisdom because professional and personal experience made it clear that listening to patients—individually and at sca...
EP202: The P&L of Value-Based Care, With Frazer Buntin, President of Value-Based Services at Evolent Health 18.10.2018 34:02
Frazer Buntin has worked in strategic and operations leadership positions for the past 17 years and currently serves as the president of value-based services for Evolent Health. Evolent Health partners with leading provider organizations to achieve superior clinical and financial results in value-based care, actively managing care across Medicare, Medicaid, and commercial and self-funded adult and...
EP201: What's the Right Diagnosis and the Right Treatment, With Clint Phillips, Founder of 2nd.MD and Medici 11.10.2018 31:04
Clinton Phillips is the founder of Medici, a platform that allows doctors and patients to connect securely from their mobile phones. He launched the company in early 2017 with a vision to create technology that would revolutionize the way doctors provide care to their patients. As a serial-entrepreneur, Clinton previously founded 2nd. MD in response to frustrations he had experienced when seeking...
EP200: Shenanigans to Deny Coverage for Evidence-Based Treatments, With Stacey Worthy, Partner at DCBA Law & Policy 04.10.2018 35:37
Stacey L. Worthy, Esq, is a partner at DCBA Law & Policy, where she counsels members of the health care industry, including nonprofit patient advocacy organizations, treatment programs and providers, recovery residences, urine drug testing laboratories, and pharmaceutical companies. As counsel to the nonprofit Aimed Alliance, Stacey provides legal insights that drive the organization's education,...
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