Real Estate Excellence

What happens when real estate stops being about the transaction and becomes about truly listening to people? In this episode of the Real Estate Excellence Podcast, Tracy Hayes sits down with Debora McCarty. Debora is a Watson Realty real estate professional serving Jacksonville, Saint Johns County, and surrounding Northeast Florida communities after a career path that began in Brazil, continued th...

What does the new threat look like for inherited properties right now ? In this episode of the Real Estate Excellence Podcast, Tracy Hayes sits down with Tammy Legette. Tammy is a Charlotte based real estate broker, inherited property specialist, author, and founder of Inherited Property Navigator. In this episode, she shares how her own family experiences with probate, foreclosure risk, heir disp...

What happens when agents realize the support they thought they had is not actually there when a deal starts falling apart? In this episode of the Real Estate Excellence Podcast, Tracy Hayes sits down with Tanya Cosmini. Tanya is a broker owner, real estate leader, and producing agent who returned to the Real Estate Excellence Podcast to share what she has learned after nearly four years of running...

How different would your results be if you stopped focusing on commission splits and started focusing on the tools, mentorship, and systems that actually help you succeed? In this episode of the Real Estate Excellence Podcast, Tracy Hayes sits down with Claudia Hernandez. Claudia Hernandez is a Jacksonville real estate agent with Coldwell Banker Anandale Basin Realty who specializes in helping buy...

If a hidden lien, fraudulent seller, or wire scam surfaced after closing, would you know who is actually protecting your ownership rights? In this episode of the Real Estate Excellence Podcast,  Tracy Hayes sits down with Megan Lopez. Megan is an Agent Account Manager with Fidelity National Financial and a title insurance expert serving Northeast Florida. Drawing from a family background deeply ro...

As AI changes how consumers search for homes and choose agents, are real estate professionals adapting fast enough to stay relevant? In this episode of the Real Estate Excellence Podcast,  Tracy Hayes sits down with Laura Jean Ranneklev. Laura Jean Ranneklev is the broker owner of RE/MAX Welcome Home, a marketing expert, and one of Northeast Florida's top performing real estate leaders. In this co...

What does it really take to survive real estate crashes, rebuild from scratch, and still dominate a competitive market decades later? In this episode of the Real Estate Excellence Podcast, Tracy Hayes sits down with Laila Hassan. Laila is a Jacksonville born real estate expert with more than 25 years of experience spanning lending, short sales, luxury real estate, and market negotiations. In this...

Can AI ever replace the personal connection of a trusted real estate agent? In this episode of the Real Estate Excellence Podcast, Tracy Hayes sits down with Joselyn Reyes, Joselyn Reyes is a top producing Jacksonville real estate agent, team leader, and mentor who shares her journey from solo agent to leading a fast growing 16 person real estate team. She opens up about the challenges of balancin...

Can today's real estate agents survive without mastering relationships and adapting to market changes? In this episode of the Real Estate Excellence Podcast, Tracy Hayes sits down with Marissa Scott. Marissa is a top producing Northeast Florida Realtor, military relocation expert, mentor, and worship leader with nearly 19 years of experience in the real estate industry. In this episode, she shares...

Is Florida real estate really a buyer's market or does the answer depend entirely on the property type location and strategy? In this episode of the Real Estate Excellence Podcast, Tracy Hayes sits down with Craig Kincheloe. Craig Kincheloe is a Tampa native luxury real estate specialist licensed lender and former new construction sales expert with more than 23 years of experience in Florida real...

Are you building systems that support your success or are you setting yourself up to drown when growth comes? In this episode of the Real Estate Excellence Podcast, Tracy Hayes sits down with Nicole Reams. Nicole is a top producing real estate agent in North Florida who built a 100 million dollar career as a solo agent while raising her children as a single mom. In this episode she shares her jour...

Is real estate really about selling homes or is it about guiding people through their biggest life decisions? In this episode of the Real Estate Excellence Podcast, Tracy Hayes sits down with Windy Keene. Wendy Keen is a seasoned real estate agent with over 20 years of experience navigating every type of market cycle from booming highs to challenging downturns. In this episode she shares how succe...

Are you adapting to change fast enough or will your industry leave you behind? In this episode of the Real Estate Excellence Podcast, Tracy Hayes sits down with Allison Chance. Allison Chance is a real estate leader military relocation expert and founder of Anchored Real Estate Group who shares her journey of growth leadership and adaptation in an ever-evolving market. She reflects on how her busi...

What if your real estate assistant never slept and handled your entire transaction for you? In this episode of the Real Estate Excellence Podcast,  Tracy Hayes sits down with Karan Khanna. Karan is the product lead behind ListedKit AI and the creator of Ava an AI assistant transforming how real estate agents and transaction coordinators manage deals. In this episode he shares how he entered the re...

If buyers finally have more leverage again, are they prepared to use it wisely or are they still waiting for a crash that may never come? In this episode of the Real Estate Excellence Podcast,  Tracy Hayes sits down with Alexis Gamel . Alexis is a Northeast Florida real estate agent with deep roots in development, construction, residential strategy, and beach market expertise. In this conversation...

What would change in your business if you stopped chasing ready now leads and started building trust with people much earlier in their decision-making journey? In this episode of the Real Estate Excellence Podcast, Tracy Hayes sits down with Jess Lenouvel. Jess is the founder of The Listings Lab, author of More Money Less Hustle, and a real estate marketing strategist known for helping agents buil...

What does it really take to make it in real estate when the flexibility everyone talks about turns out to be one of the biggest myths in the business? In this episode of the Real Estate Excellence Podcast,  Tracy Hayes sits down with Taylor Diaz. Taylor is a Northeast Florida real estate agent who shares how she went from working in the medical field to building a career in real estate through dis...

What do luxury buyers need to understand about owning on Amelia Island that most agents never explain? In this episode of the Real Estate Excellence Podcast,  Tracy Hayes sits down with Leigh Howe. Leigh shares a career path that started far from traditional real estate. She moved from teaching, nursing, retail, and sales into land development and homebuilding after she and her husband took on a 1...

What happens when you stop chasing commissions and start obsessing over service, systems, and solving problems before they explode? In this episode of the Real Estate Excellence Podcast,  Tracy Hayes sits down with Megan Jernigan shares how she built a high performing real estate business in Nashville by committing to service, discipline, and relentless follow through. She explains that strong ven...

What if the only thing standing between you and your next breakthrough is the decision to move before you feel ready? In this episode of the Real Estate Excellence Podcast,  Tracy Hayes sits down with Debbi DiMaggio. Debbi shares how clarity, belief, and relentless action shaped her 35 year career in real estate and her life beyond it. From writing down ten things she wanted at age 25 to building...

If you had to prove your value to every buyer before showing a single home, what would you change first in your process? In this episode of the Real Estate Excellence Podcast,  Tracy Hayes sits down with Kim Knapp. Kim shares her vision for leading the Northeast Florida Association of Realtors in 2025 with a focus on doing it right and keeping it real. She talks about building stronger volunteer l...

If you had to lose the paperwork and keep only one habit to grow your business this year would it be answering the phone or following up? In this episode of the Real Estate Excellence Podcast,  Tracy Hayes sits down with Tina Priest. Tina shares how her service first mindset shaped her path into real estate through military life social work and operational leadership. She explains why Hover Girl P...

What would your real estate career look like if you stopped learning and finally acted? In this episode of the Real Estate Excellence Podcast,  Tracy Hayes sits down with Christina Swyers breaks down the mindset, systems, and discipline that transformed her from a brand-new agent into a multi-state real estate leader. She shares how she rebuilt her entire business after relocating 1,000 miles to F...

Are you using every resource in front of you or waiting for success to knock on your door? In this episode of the Real Estate Excellence Podcast, Tracy Hayes sits down with Jerry Strums of Richmond Homes to explore the world of new construction from the builder's side. From military buyers to first-time homeowners, Jerry shares what it takes to succeed in Northeast Florida's competitive housing ma...

Are you using every resource in front of you or waiting for success to knock on your door? In this episode of the Real Estate Excellence Podcast,  Tracy Hayes sits down with Madison Partridge, founder of Local Roots Group, who shares her raw journey from zero experience to building a purpose-driven real estate business in Northeast Florida. Leaving a medical career behind, Madison threw herself in...