Quality Matters: A Podcast by NCQA

The Emory Transplant Center has been recognized as the first transplant center in the nation to receive the Patient-Centered Specialty Practice (PCSP) Recognition from the National Committee for Quality Assurance (NCQA). For this episode of Inside Health Care, Matt Brock, National Committee for Quality Assurance’s (NCQA) Communications Director spoke with Chris Diasio and Dr. James Spivey of the E...

How do we as a society think about mental illness? It’s a big question—and there’s more than one answer. But one thing is certain: There’s an urgent need for this issue to become part of a national discussion. Recently, we sat down with Mary Giliberti, CEO of the National Alliance on Mental Illness, who told us that the state of mental health treatment in the United States is in “crisis.” “We feel...

Look who stopped by to talk about the value of the Patient-Centered Medical Home model of care. Susanne Madden is founder and CEO of The Verden Group, a consulting firm founded to help practices navigate through the increasingly complex business of healthcare. Her career has spanned several sections of the healthcare industry. Prior to founding Verden, she was employed by UnitedHealthcare in the a...

What does it mean to create a healthy population? It means not just treating patients for their specific illnesses but taking into account their whole health – the other factors that might contribute to their particular illness – then applying that kind of care to a group of people with similar health needs. It’s that whole-person delivery of care that NCQA has been advocating and working toward s...

Dr. Mark H. Greenawald Physician burnout has reached epidemic proportions in healthcare, presenting a serious challenge to achieving of the Triple Aim of better patient care and better population health at a lower cost. In this episode of Inside Healthcare, Dr. Mark H. Greenawald, Vice Chair, Academic Affairs and Professional Development, Carilion Clinic talks about the ‘4th Aim’ of health care —...

Breast Cancer Awareness Month began in 1985 to promote mammography as the most effective weapon in the fight against breast cancer. As a result of this awareness effort, more women are getting screened. But we still have a long way to go to ensure every woman gets a recommended mammogram at the right time. How do we ensure screenings happen at the right time? As we like to say, NCQA has a measure...

In our first Inside Health Care episode, we preview the Quality Talk of Dr. Martin Makary. We encourage you to register now at www.qualitytalks.org . Hope you enjoy the preview. Martin A. Makary, MD, MPH | Professor of Surgery, Johns Hopkins University School of Medicine; Professor of Health Policy & Management, Johns Hopkins Bloomberg School of Public Health; Chief, Johns Hopkins Center for Islet...