Profitable Salon Owner Podcast

Takeaways 1:45 - The kiss of death in salon ownership 3:08 - Capacity limitations 4:12 - The buying back principle 6:20 - Giving employees the opportunity to rise 13:00 - The confidence game 15:00 - Capacity bottlenecks 21:00 - The “hit by a bus” plan   Quotes “If I’m not behind the chair, can I really fill a full time schedule?” Jason Everett (2:25) “You’re the architect of your business.” Doug C...

Takeaways: 03:22 - Hire all the time 05:10 - Humanizing the salon owner in terms of hiring process 08:57 - Leverage your career pages 10:26 - What does your hiring process look like? 13:18 - The importance of creating a portfolio when hiring 20:19 - Highlighting your staff 25:33 - Personality assessments 26:06 - Posting a mentorship Quotes: “That you shouldn't just be like recruiting when you need...

Takeaways: 01:44 - Big Mistakes of Hiring in General 04:52 - Number One: Calling the school in a panic only when you need people 05:35 - Number Two: Building a relationship by teaching something at the school 06:51 - Number Three: You sell the salon too hard 11:27 - Subtle sale 13:24 - Get some help with your salon. 17:15 - Number Four: Announcing yourself 20:46 - Number Five: Giving Gifts/Bribes...

Takeaways: 02:34 - Condition yourself 07:06 - Know your criteria and Position yourself 08:33 - Have a systems 10:25 - Ask yourself, do you own a job or a business? 12:10 - Learning how to run like a Business 18:24 - Know your worth 22:17 - Have a negotiation  Quotes: “Both realities exist and it's according to what you choose to see” Doug Campbell (08:26) “It’s not that they're not smart. They jus...

Takeaways: 02:51 - There's no reason to broadcast that you are raising your prices 04:34 - Make sure that your staff knows what to say 05:20 - Know the Law of Supply and Demand 07:19 - Know how to calculate prices 13:09 - Know the triggers and when to raise prices 18:43 - Increase price means to increase value 21:55 - Get the right abundant mindset 24:55 - Train your staff to Level Up Quotes: “The...

Takeaways: 02:43 - Understanding the transition process 06:59 - Five levels of owning the salon 09:03 - Levels of piecing out 10:05 - What kind of salon owner do you want to be? 18:00 - Creating generational wealth  19:40 - Different profit methodologies 21:50 - The key is to have a plan 22:50 - Always seek help Quotes: “Partners start to come on when your business produces a healthy profit” Jason...

Takeaways: 02:16 - Roles of an influencer 04:35 - Misapplication of information from influencers 08:31 - Using KPI's (Key Performance Indicators) 10:04 - When do you need to make "the" jump? 12:30 - Tracking your business 17:04 - Importance of getting direct feedback 20:30 - Charging the right prices 22:30 - Importance of getting a coach 25:16 - Measure your Retention 27:11 - Reach out, get some S...

Takeaways: 06:17 - They run out of a future with you 07:17 - Offer business partnership opportunities 08:47 - Grow people through your leadership team 09:20 - Grow people into wanting to become shareholders 14:36 - Asking the right question to know their entrepreneurial tendencies 15:40 - Get a good non-compete agreement 10:28 - Be true with your agreement 22:44 - Hire right in the first place  Qu...

Takeaways: 02:30 - Time vs. Money 04:56 -The Business Owner is the architect  06:29 - Upgrading your Time 11:55 - Delegate vs. Abdicate 14:31 - Getting Leverage from using Software Systems 17:08 - Whats your hourly rate? 18:22 - Outsourcing 20:44 - Upgrading your old habits 22:09 - Evolve as a Business Owner Quotes: “Time is our most precious asset and you can't buy more time” (Jason Everett) (02:...

Takeaways: 02:58 - Four crucial things to know about hiring people 05:23 - Creating an ideal staff avatar to follow 07:37 - Writing the perfect job post  08:14 - Talking about the placement of new employees 09:13 - Getting clear on your relationships 15:28 - The 3 main things on keeping staffs 23:48 - Budgeting and making Buckets 27:18 - Creating a good culture Quotes: “The more specific you get,...

Takeaways: 02:43 - Staying up with your bank 04:37 - Be Proactive 08:16 - Be aware 15:27 - Iteration of the ERTC 20:14 - Do your own research Quotes: “A lot of salons in our academy were very proactive and looked for local grants” (Jason Everett) (06:11) “Just be aware of where you're using it because that doesn't necessarily help you grow” (Jason Everett) (08:38) “I'm going to use this money to r...

Takeaways:   02:14 - Recruitment Issues in todays current state 04:35 - Creating a Clear Program and Training 06:46 - The importance of Role-Play to practice 08:25 - How to overcome low-level conversation skills 11:38 - About the “SALON TODAY 200 COMPETITION” 17:09 - Implementing a new strategy 21:02 -Tips on recruitment Quotes:  “What we've had to do is kind of sometimes unteach a little bit of w...

Takeaways:  02:48 - Benefits of using CBD 08:45 - Misconception about CBD 09:30 - CBD Massage 11:24 - Bringing CBD in the salon for the right reason 13:49 - Legal things you need to do in order to bring CBD into your salon 20:23 - Processing payment and  the use of terminology for CBD Quotes:  “I left everything because I was, and it was like, I either wanted to die with access to a plant that mad...

Takeaways: 03:13 - Getting back into education 10:56 - Point system when getting a brand 14:31 - Uncommon things that we’re not aware of getting points 18:07 - The Importance of education from your brand 20:18 - How to Select the Right Educator 22:56 - Tips on selecting an artist 25:17 - How do you get resources 26:21 - An artist in your backyard vs an Artist across the country Quotes: “Education...

Takeaways:    03:11 - The fears and concerns in making the transition 05:26 - Biggest mistakes at any salon consulting 03:22 - Signs that you need to get out from behind the chair 16:54 - How to maintain a beautiful relationship with the guest when you transition 22:25 - The benefit of being in a community Quotes:   “You have to transition out of that to be able to make more money.” (Doug Campbell...

Takeaways: 03:25 - How television and media create negative imagery  04:59 - Fear is not real 06:30 - Where do you sail your ship? 09:41 - How to get a positive result 16:51 - Are you teaching people to survive? Or to thrive? 21:10 - Be Positive Optimistic 24:35 - Wake Up, Make A Choice Quotes: “You must realize that fear is not real. It is a product of thoughts you create, do not misunderstand me...

Takeaways: 03:11 - Finding a good lawyer for your business 05:17 - The two legal games that are happening in the salon and spa spaces 13:09 - Identifying what environment you are operating in 13:41 - Having a clear agreement with the people you're hiring 24:00 - Knowing your role as an Employer Quotes: “but ignorance is not an excuse” (Doug Campbell) (19:54) “Take the time to get the clear agreeme...

Takeaways: 03:07 - A couple of ways of getting started as a salon owner 06:46 - Shifting from “how can you sell yourself” into becoming a leader 09:22 - The importance of changing your brand name before hitting your first 50k 10:23 - The process of recruiting and hiring 14:06 - How to pay yourself properly and legally  21:47 - Building a code of honor inside the salon Quotes: “Shift that mentality...

Takeaways: 03:43 - The “Insta Hangover” 05:55 - Finding a balance and the community to be authentic online 08:27 - Taking bad scenarios and turning it into education rather than a rant 10:05 - Figuring out the actual emotion and intent in a social media post  16:00 - How Celene’s stylists handle an upset client on social media Quotes: “People are tired of having fake connections.” (Celene Dupuis)(...

Takeaways: 04:08 - Living like an entrepreneur  10:16 - Why not having a plan is a bigger deal than you think  13:58 - Finding and training top talent  15:20 - Are you blocking our profit or just hoping it will come around? Quotes: “Yes you’re going to have to work extra hard at the beginning but you should have a plan to make that temporary.” (Doug Campbell)(02:26) “Entrepreneurship is not for ev...

Takeaways: 06:10 - How to create a code of honor within a growing team and what a code of honor is  07:25 - Stylists or wild stallions?  11:15 - Paying yourself as the owner for being the owner not BTC 16:48 - What software is right for you 19:13 - Are you greedy with new guests coming into the salon?  Quotes: “The grass is not always greener on the other side and now they’re on an island by thems...

Takeaways: 01:53 - Why Doug and his wife decided to own both salons and barbershops  07:40 - Setting up a proper culture in a barber shop  11:39 - How barbershops miss out on selling retail 15:13 - The Art of Shaving in barbershops 17:02 - How barbers should be selling retail  17:37 - All about men's skin care Quotes: “The idea is you got to set up a culture and a business where people can come in...

Takeaways: 03:35 - How you should be paying yourself as an owner still working behind the chair  8:44 - The mistake of bringing shareholders in too early  14:17 - What percent of salons actually take some profit  21:49 - The financial and the creative partner Quotes: “Do you have a wealth mentality or do you have a poverty mentality?” (Doug Campbell)(02:43) “What would it cost for you to replace y...

Takeaways: 03:03 - The background of an amazing company Beauty Changes Lives 04:33 - The various ways and people who might be shutting down a beauty career dream  07:00 - The types of scholarships Beauty Changes Lives offers and how to obtain one  11:42 - The importance of the financial information in the beauty industry and how it is lacking 15:12 - The “Make Your Mark” campaign  21:50 - The goal...

Takeaways: 03:02 - The MAIN issue salon owners all face revealed  04:14 - The curse of creative industries  06:36 - 9 key drivers to grow your business 10:36 - The 3 things to fix in your business to drive it forward 12:51 - Transferring BTC time to face time with your employees  19:09 - Importance of profitability  Quotes: “We're really good at shiny object syndrome. Oh, that's fun. Let's start t...