Productive Therapist Podcast

Ever feel like your group practice is running you instead of the other way around? Yeah, you're not alone. That's why Uriah sat down with his friend Whitney Owens, founder of Wise Practice Consulting and one of the smartest group practice owners he knows, for her fifth time on the show. They got into the systems that keep a growing practice from turning into chaos, and the kinds of overwhelm almos...

If you've ever felt a little weird about asking people to book a call on your website, you're in good company. Asking someone to book a call can feel salesy. Pushy. Kind of the opposite of why you became a therapist in the first place. So this week Uriah sat down with Kat Love, founder of Empathy Sites, who's spent 11 years building websites for therapists, to talk about calls to action and why th...

Are you losing potential clients simply because no one got back to them fast enough? This episode is for you! Join Uriah as he walks you through why your intake process might be quietly costing you clients... and exactly what to do about it. It's not a marketing problem. It's not a clinical problem. It's an intake problem, and the good news is it's totally fixable. Links: SimpleIntake.ai : AI-powe...

You don't have to love numbers to benefit from them. That's kind of the whole point of this episode. Uriah sits down with Jeff Bourque: data nerd, group practice husband, and the guy who basically built a dashboard so good that his wife's therapist friends started knocking on his door. Three years later? It's a whole business. Jeff spent over a decade wrangling million-row datasets for hospital co...

You didn't start your practice because you love spreadsheets. You started it because you wanted to help people. In this episode, I sit down with James Childress, CPA, and founder of CAC Advisors, a financial advisory firm built specifically for therapy practice owners. James's perspective is one I hadn't heard framed this way before: the revenue cycle starts at the inquiry, not the invoice. That f...

What happens when someone finally works up the nerve to call your practice? Someone who's been sitting with something heavy for weeks. Maybe months. Who talked themselves out of reaching out over and over again. Who finally said, "Okay, I need help," and picked up the phone.  That moment is everything. And what your practice does in the next few minutes (or hours) determines whether that person be...

This week's guest is Lisa Catallo, group practice champion.  Nobody hands you a leadership manual when you start a group practice. You just... figure it out. Or you don't. 😬 Lisa Catallo figured it out, twice, and now she helps other group practice owners do the same. Lisa Catallo is a psychotherapist turned business coach who helps Canadian therapists build profitable, sustainable group practice...

Ever wonder if your intake process is quietly costing you clients? Yeah, we hear that a lot. That's why in this episode, Uriah is tackling the real problem practice owners keep running into — not marketing, not clinical skills, but intake. Specifically, what happens in that critical window between someone reaching out and someone actually responding. We're talking about the stats that will make yo...

Ever wonder if AI actually belongs in a therapy practice? Yeah, we get that a lot. That's why in this episode, I'm sitting down with Luci to tackle the real questions practice owners are asking before they take the leap with Simple Intake; the AI-powered intake system built specifically for mental health practices. We're talking about stuff people are actually nervous about. The "but what if my cl...

Ever wonder what AI tools are actually worth your time, and which ones are just hype? Yeah, same. That's why I'm pulling back the curtain on the 4 AI tools I use every single day to run Productive Therapist and InTune Family Counseling. In this episode, I'm walking you through Claude (my go-to for basically everything), Gemini (underrated until recently, trust me on this one), Wispr Flow (the dict...

Ever find yourself drowning in software subscriptions and wondering if there's a better way? Yeah, me too. That's why I wanted to pull back the curtain and show you exactly what's in my 2026 tech stack: the tools that actually run both InTune Family Counseling and Productive Therapist. In this episode, I'm walking through my practice management tools, team collaboration setup, phone system (and wh...

Ever feel like you're running on empty trying to do it all yourself? I used to feel that way too! That's exactly why I finally hired an executive assistant, and within a week, she freed up 5-10 hours of my time. Wild, right? In this episode, I'm breaking down the four support services that truly unlock growth in your practice (plus two that are nice to have). We're talking about the kind of levera...

In this episode, I sit down with Wendy McSparren, licensed clinical social worker, group practice owner, and co-founder of Admirra, a CRM built specifically for mental health practices. Wendy’s story is one of my favorite kinds, she didn’t wake up one day and decide to build software. She was living inside the chaos of running an insurance-based group practice during the pandemic and simply needed...

Ever feel like you're drowning in intake calls while trying to actually run your practice? You're not alone. In this episode, Uriah sits down with Luci Carrillo, Productive Therapist's Director of Operations, to talk about how virtual assistant services can transform your intake process and give you your life back. Luci walks through the typical journey of a growing practice owner (spoiler: it inv...

At Productive Therapist our virtual assistant team turns calls & clicks into clients. Every single day. Therapists want to know how we do it. We get asked all the time for our secret sauce. Here’s the thing. Creating a great first impression is vital. A potential client’s first interaction with your practice is key to helping them know, like and trust you. A good call script is an important fi...

What if you could replace ALL your marketing with a single story? And grow your practice with less effort. Yes, please. Sign me up. If that sounds awesome and almost too good to be true, give this episode a listen. I interviewed Kris Jones, a storytelling expert who turns expertise into sales success.  She has a background working with major brands like Adidas, Nike and Guinness. She was also hand...

Ever wonder what happens when you listen to 10+ hours of business podcasts a week? You might just end up with a seven-figure group practice. 🎯 Dr. Leah Clionsky wasn't kidding around when she decided to double down on business strategy. While most of us are trying to squeeze in one podcast episode during our commute, she turned podcast consumption into a full-blown business accelerator—and the re...

Nicole McCance is back for round two! She's a psychologist turned business coach who scaled her practice to 55 therapists and multiple seven figures in just three years—with twin toddlers at home. She sold her clinic in year four and retired as a psychologist in year five. In this episode, we dive into: Nicole's five-step scaling method Why you MUST systemize before you delegate (or you'll regret...

You know AI could help your practice, you just don't know where to start. Most therapists are either overwhelmed by AI or ignoring it completely. But there's a sweet spot in the middle where AI becomes your secret weapon for getting more done while avoiding burnout. In this episode, I'm sharing the top 5 ways you can use AI in your practice in 2026. (#5 is definitely my favorite!) What You'll Lear...

I've been testing AI Receptionists with dozens of therapy practices. Here's what I'm learning. The good, the challenging, and the surprising. What's tricky: 👉 Some therapists worry their clients aren't ready to talk to AI about therapy. 👉 Setup takes some patience, it's not 100% plug-and-play (yet). 👉 Complex scenarios (cancellations, routing to specific staff) can be tricky to configure. What'...

Tired of being the chief fire-putter-outer in your practice? In this episode Emily Ferguson shows you how to stop living in the weeds and start leading like the visionary you're meant to be. What Emily Does She helps practice owners stop firefighting and start running profitable practices. Get out of the weeds, be the visionary. Services: Operations manager services (temporary or long-term) Intake...

Meet Your New AI Receptionist (No Benefits Required) 🤖 After 7 years of saying "sorry, we don't do live answering," we are announcing SimpleIntake , our AI-powered solution that finally answers your phones 24/7. The backstory: Every since Productive Therapist began in 2018, practice owners have been asking if we can live answer their phones. It was never possible, until now. Enter SimpleIntake: T...

People need your help. Every day they're calling, texting, searching... and landing in voicemail purgatory. 🤦🏻‍♂️ Picture this: Sarah calls at 11 PM after a panic attack. Your AI receptionist answers immediately, gets her info, and schedules her with your intake coordinator first thing tomorrow morning. How It Works: AI receptionist answers 24/7 Human intake coordinator connects and schedules Yo...

Tired of avoiding your practice numbers? Nate Hendrikse from Navigator Bookkeeping gets it & he's here to help therapists turn financial fear into financial confidence. What we cover: Why therapists dodge their financials (hint: it's not about being bad at math) The 15-minute monthly check-in that changes everything Simple tracking that actually works This week's action step: Start a basic das...

AI Voice Dictation Apps: My New Secret Weapon for Getting Stuff Done Ready to 4x your writing speed? (Yeah, I said 4x!) 🚀 In this episode, I'm geeking out about AI-powered voice dictation apps that have completely changed how I work. Spoiler alert: I literally can't function without these anymore. What You'll Learn: Why AI dictation apps beat regular voice-to-text (hint: they actually make you so...