PracticeCare

While reviewing a contract between you and a vendor is anything but gripping, it has to be done. Why? There can be landmines placed all over them. My guest today is a healthcare attorney who helps his clients negotiate fair agreements, among his other services. He’ll share some of the landmines he finds and what you can do. E.J. Cyran has spent over a decade as a healthcare lawyer, which means he...

As I record this, medical and dental practices nationwide are screwing up new patient leads they’ve paid good money to generate. Are you one of them? If you suspect it even just a little bit, then listen to what my guest today has to say about what to do about it. Since 2003, Jake Goates has given group seminars and training on sales and marketing. He is a Key Opinion Leader for various dental mar...

Scaling your practice sounds exciting. What about metrics? They sound boring, but if you don’t know them, then your odds of scaling successfully are very low. My guest today helps his clients scale their practices, and he’s going to convince you that knowing your metrics is the first step to scaling successfully. A social worker by training, Adam Russo founded Edgewood Clinical Services, a behavio...

Whenever you hire someone, you’re hiring a stranger. Usually, the odds of getting that right are small, but are there ways to raise them? My guest today is a recruiter who helps small businesses hire better and she has ideas for us. As the business owner of BizMatch llc, Lindsay DeLee-Arel leverages her expertise in event planning and customer relationship management (CRM) to create and facilitate...

A well running private practice has a lot of good things going for it. For some practice owners, some of those good things relate to faith. Is it possible to have faith while having a good practice? My guest today helps practice owners integrate the two and he’ll help us understand how to do it. Josh Fonger is the founder of 4th Soil Ventures. He is a Christian business coach, consultant, and advi...

As a practice owner, it’s true that you treat patients. When you get busy and in the groove during the day it’s really easy to forget that patients are people. You’re supposed to do a great job clinically, but what about the rest of the experience patients have with you? My guest today has structured his practice around the full patient experience and will help us understand what he means by that....

What the heck is Robotic Process Automation and how does it apply to Revenue Cycle Management? In other words, RPM for RCM. My guest today runs a very successful RCM company that’s takes leading the way with new technology very seriously. He’ll tell us what all of this means. Vinod (Vinny) brings over 15 years of experience in operations, financial analysis, strategy, growth, corporate development...

As a practice owner it’s inevitable that, from time to time, you’ll lie awake at night worried about things, but what if they’re the wrong things? My guest today coaches private practice owners on growing their practices, which requires focusing on the right things.   Michelle O’Connor, a believer in following one’s dreams, has risen from an inner-city community to a life of abundance. With corpor...

Before AI came along and stole the conversation about efficiency, there was automation and outsourcing. Both are alive and well, and they’re getting better and better. My guest today helps her private practice clients bring automation and outsourcing into their practices and she’ll share some of her best tips with us.   Katie Nunn, MBA, CMPE, provides training and coaching for healthcare leaders a...

When the owner of a practice is also a practitioner in the practice, it’s all too easy to forget that leadership of the practice is the most important role, especially if you want the practice to grow. Growth requires leadership, and my guest today coaches her clients on how to become the leader their practice needs.   In this episode Carl White and Lisa Levesque discuss: The difference in roles b...

Patient forms are a painful part of practice. Most practices report having to chase down patients for bits of missing information, and those forms have to be HIPAA compliant as well. My guest today runs a company that helps make HIPAA compliant forms that are also friendly, and she’ll share her tips on how to make them compliant and friendly.   Along with her husband, Jeff, Carolyn Baruch has owne...

Two people will eventually disagree about something. Not much to see there. However, when it elevates to “employee conflict” you have something on your hands that you need to deal with. The kicker? Employee conflict might be all around you. What are the tells? What can you do about it? My guest today helps practice find it and deal with it and will share her insights with us.   Carol Bowser, J.D i...

Email in your marketing plan. Have you rolled your eyes and groaned yet? When done well, email has its place. What does well look like? My guest today helps practices use email effectively and she’ll share some tips with us.   Prerna Malik is co-founder of Content Bistro, the creator of the strategy-first copywriting program — Ready-to-Sell™, and is a Copyhackers-certified conversion copywriter. S...

Any private practice has a lot of stuff to get done. You’ve always needed people. Automation is a more recent option, one met with both excitement and skepticism. Every so often any practice owner should look at their practice and ask – is this optimized? My guest today helps her clients look at their people and automation and has some ideas for us.   Joelene Gioulis believes in a world where ever...

Telemedicine is developing pretty rapidly. My guest today specializes in helping functional medicine practices who want to build out a telemedicine practice in part or in whole. He was a guest about a year ago and he’s coming back to tell us what’s new in telemedicine now.   Scott Rattigan is an attorney, a nationally recognized speaker, podcast host, and bestselling author of The Practice of Tele...

Hoping and planning are different. You can hope for profits but you’ll be lucky if they come. It’s much better to plan for profits – both in earning them and spending them. My guest today works with private practice owners as a financial advisor to figure out both and he shares his thinking with us.   Eric Miller has served over 20 years in the financial industry and co-owns a national financial p...

Many practice owners seem to resist wanting to create new ways to talk about their practice, i.e.: content. Why is that? My guest today creates new content for businesses for a living, and he’s going to give us a case for new content in your marketing.   David is Founder of David Telisman Communications, LLC, a content writing and marketing company that works with businesses across multiple indust...

Patients not listening to your instructions is probably one of the more annoying parts of the job of a healthcare provider, so anything that can be done to increase compliance to treatment is a benefit for patients and your practice. My guest today owns and runs a practice where compliance is especially needed, and he shares his ideas with us.   As the owner of the Mancuso clinic in New Brunswick...

While many people have heard of Augusta National Golf Club, have you heard of the Augusta Rule? It’s a rule in tax law that seems to apply to more businesses than it might seem but you need have the details in place. My guests today help their clients with their tax and financial planning, including claiming the Augusta Rule when it’s appropriate.    Stephan Goldsmith is president of iAccounting S...

Referrals are the lifeblood of any successful private practice, and the longer you’ve been in practice the greater volume of referrals you should be getting. That doesn’t happen on its own. My guest today has built a referral base that feeds her practice and she shares her ideas on how she did it.   Dr. Ashley Maltz is an integrative medicine physician at West Holistic Medicine in Austin, TX. Afte...

Everyone wants their growth to be orderly, but that doesn’t happen on its own. If you leave it on its own, it will be chaotic growth. My guest today works with dental practices to help them grow in an orderly way and shares his insights on how to do it.   Frank Curtin is a seasoned management consultant with a distinguished tenure at IBM. He’s been imparting his knowledge for 25 years. With a prim...

The vast majority of private practices have enough competition that getting new patients isn’t guaranteed. You have to convince them to choose you. That takes marketing and sales. My guest today coaches private practices owners on how to do both and he’ll try hard to convince you that you need it as well.   Daniel Tribby is a healthcare provider, effective business growth strategist, award winning...

DSOs are not private practices, but does every DSO behave that way? Are there any that are doctor friendly? Clinically agnostic? My guest today says they are out there and he’ll help us understand more about them.   In 2007, Kyle created Professional Transition Strategies to facilitate the sale of over 500 dental practices exclusively as a seller’s representative. His M&A work has resulted in over...

Early career doctors and dentists know one thing about their career – it’s early! Your career will likely evolve, but what comes next? My guest today helps early career dentists work through this very question, and he has some advice for you.   Kirk Teachout is a business coach, serial entrepreneur, and bestselling author. With the launch of his latest venture, "The Seven Figure Dentist" program t...

If you’re thinking of selling your practice to a DSO or an MSO, please be eyes wide open. Remember, they buy practices all day long, but you only sell a practice once. The buyer knows more than you do and they care about themselves more. Can it be a good sale for you? Yes it can. My guest today helps dental practices find good buyers, and his advice will help any seller.   Sean Hudson is a partner...