Richard Behney

Potty Talk - The Podcast for Plumbing Business Owners

Business EN ↓ 446 episodes

Thanks for catching Potty Talk, THE podcast for plumbing business owners. I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of the plumbing -- everything from how to start a plumbing business and grow a plumbing business. To showing you how to figure your pricing correctly, find new customers, hire the best tradesmen, brand your company to stand out in your market, increase your online presence and everything in between.

Author

Richard Behney

Episodes

Episode 269-Workshop Edition: Are You Making These HUGE Mistakes? 30.06.2020 29:53

We're back in the saddle again in our new studios in Florida! 🏖️😎 Join Richard on this edition of Potty Talk LIVE as he poses the question:  Are you making these huge mistakes with your plumbing business?  😜😱 Here's a hint...You probably are! 😭 Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach...

Episode 268-Workshop Edition: What The F#*@! Part 2 19.05.2020 54:14

What did Richard learn after his rant from Potty Talk LIVE episode #263?  😜😎 Find out in this edition of Potty Talk LIVE! ⚡⚡ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business.  To showing...

Episode 267-Power Tools Edition: The Boss Is In The House! 19.05.2020 40:11

Don't miss this episode of Potty Talk LIVE as Larry Enright, owner of Skyboss, joins Richard to share how Skyboss helps plumbing business owners grow 👍 and scale their plumbing business. 😍😍 Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumb...

Episode 266-Workshop Edition: Dress for Success 07.05.2020 50:02

Are your techs having trouble closing calls? ☎️😨  In this edition of Potty Talk LIVE, Richard discusses how your techs can help your customers see your value. 🎉🎉 Don't miss it! Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing busi...

Episode 265-Workshop Edition: Service That Sells 05.05.2020 45:18

Hate the idea of selling? 😭😭 In this edition of Potty Talk LIVE, learn the three simple things you can do right now to increase your average ticket size without having to sell. 🙌🙌 Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing busin...

Episode 264-Power Tools Edition: The BIG Reveal 30.04.2020 45:51

It's the BIG REVEAL! 🎉🎉 Dan "The Brand Man" Antonelli of KickCharge Creative reveals the new Million Dollar Plumber logo 🤗 and shares the secrets to designing a great brand. ⭐⭐ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing busines...

Episode 263-Workshop Edition: What The F#*@? 21.04.2020 1:02:44

WARNING: Richard Unleashed. 😱😆 On this special edition of Potty Talk LIVE, Richard shares his take on current events. 😷⚡ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business.  To showing you how...

Episode 262-Workshop Edition: Discounting for Dollars 14.04.2020 38:22

Plumbing business owners ask all the time, "How much should I discount?" 🤔🤔 In this Workshop edition of Potty Talk LIVE, Richard shared his secrets on how to offer discounts 🤗 AND increase your average ticket. 😱💸  Don't miss it! Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of pl...

Episode 261-Workshop Edition: Obsession Is Key 10.04.2020 36:54

Being obsessed is the key to your plumbing business.  What should you be obsessed with? 😜😜 Find out on this edition of Potty Talk LIVE as Richard dives into helping you determine if you are obsessing about the right things. 👊👊 Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumb...

Episode 260-Workshop Edition: Don't Sell To Your Customer 07.04.2020 54:25

Want higher job tickets but hate to sell? 😍😍 Join Richard on this special edition of Potty Talk LIVE as he shares the secret to making it easy for your plumbing business customers to buy more from you. ⚡⚡ HINT: It's not about "selling." 😜 Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business"...

Episode 259-Power Tools Edition: Google's Going Gangbusters 31.03.2020 1:02:00

Google is reporting huge upticks in searches for plumbers. 😱😱 What does this mean for you?   Find out on this Power Tools edition of Potty Talk LIVE as Lorne Sederoff of SearchKings joins Richard to share their findings and how you can take advantage of this game-changing trend. 😜⚡ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Mi...

Episode 258-Cool Cat Edition: Making (Pink) Lemonade Out Of Lemons 31.03.2020 40:12

Think you've just been handed a big bag of lemons? 🍋🍋 Ron Blevins & Angel Blevins, owners of Pristine Plumbing ("The Pros in Pink"), join Richard on this Potty Talk LIVE episode and share how they're making (pink) lemonade out of lemons! 🤗🤗 Don't miss it! Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I t...

Episode 257-Cool Cat Edition: Aspen Mountain Climbing 24.03.2020 43:48

Think the climb to success is too steep? ⛰️⛰️ Join Richard and special guest, Lance Ball, owner of Aspen Mountain Plumbing in Rock Springs, Wyoming, as they discuss how Lance has taken Aspen Mountain Plumbing from the valley to the plumbing business summit! 🧗‍♂️⚡ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I...

Episode 256-Workshop Edition: How To Change Your Business 24.03.2020 31:56

Looking to change the state of your plumbing business? 😎😎 Then join Richard on this edition of Potty Talk LIVE as he shares what changes he made in his plumbing business to go from down and out 😨 to up and coming! ⭐⚡ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everyth...

Episode 255-Workshop Edition: Thriving Thru Chaos 17.03.2020 39:44

Coronavirus has your call volume turning sickly. 😷😷 Join Richard on this edition of Potty Talk LIVE to learn how your plumbing business can not just survive this crazy time, but thrive! 👊👊 Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumb...

Episode 254-Power Tools Edition: The Right "Tool" for the Job 13.03.2020 48:28

Looking to grow your plumbing business? 🤗🤗 Join Richard and special guest, Larry Enright, founder of SkyBoss, on this Power Tools edition of Potty Talk LIVE and learn how having the right "tools" for the job makes all the difference. 🔨🔨 Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of...

Episode 253-Workshop Edition: The Pay That Pays 10.03.2020 1:09:36

What's the best method to pay your plumbers? 💸💸 Find out in this Workshop Edition of Potty Talk LIVE where Richard shows you how to pay your techs so that they win, you win, and your customers win. ⭐⭐ Win, Win, Winning! ⚡🙌 Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing --...

Episode 252-Workshop Edition: The One Number 10.03.2020 57:29

Wanna know how to run your business off of one number? ⚡⚡ Tune into this Workshop edition of Potty Talk LIVE where Richard will share with you the only number you need to know to have a successful and very profitable plumbing business. 👍👍 Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" o...

Episode 251-Workshop Edition: It's A Flat Rate World 03.03.2020 48:48

Are you freaking out your customers? 😱😱 In this Workshop edition of Potty Talk LIVE, Richard explains that if you're charging time and material for your plumbing business, you could (and probably are) losing customers AND money!  😨⚡ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of...

Episode 250-Power Tools Edition: Solving the Plumber Problem 03.03.2020 33:28

Have trouble finding plumbers for your plumbing business? 😭😭 Then check out this episode of Potty Talk LIVE where recruiting expert, Jessica Giambrone of ApplicantPro, joins Richard and they'll share how to make sure you have plumbers lining up to work for you! ⚡⚡ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber an...

Episode 249-Workshop Edition: I Can't Charge THAT! 25.02.2020 55:52

Do you know what your business needs you to charge so that you not only survive but grow AND make a profit? 😱😍  If you’re like most plumbing business owners, probably not. 😭😭  In this Workshop edition of Potty Talk LIVE, Richard went through how to determine what your TRUE Hourly Rate should be and how to get your customers to pay it! 💸💸 Thanks for catching Potty Talk LIVE, THE sho...

Episode 248-Workshop Edition: Plumb Like SW Airlines 18.02.2020 32:07

What can Southwest Airlines teach you about your plumbing business?  ✈️✈️ Plenty!  Join Richard on this Workshop edition of Potty Talk LIVE, as he discussed how Southwest perfected the essential 3 P's (Purpose, People, Process) and how you can learn from their example. 🙃👍 Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million D...

Episode 247-Power Tools Edition: Schedule Like A Boss! 13.02.2020 32:46

Not sure how to schedule your jobs to maximize efficiency? 👍👍 Then you don't want to miss this Power Tools edition of Potty Talk LIVE! Larry Enright ("The Boss"), owner of SkyBoss, joined Richard to discuss his strategy for scheduling as well as how easy it is to do in SkyBoss. 📆🤙 Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million...

Episode 246-Workshop Edition: How To Handle Pricing Complaints 11.02.2020 36:07

Don't you just love customers who call in to complain about the price AFTER the job has been completed? 😡😡 Probably not.   On this Workshop edition of Potty Talk LIVE, Richard shared tips and strategies on how to turn complaining customers into Raving Fans! 🎉⚡⭐ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber...

Episode 245-Workshop Edition: How To Build A Championship Team In 2020 06.02.2020 33:18

Is your crew the Dream Team or The Bad News Bears? 😜⚾ On this episode of Potty Talk LIVE, Richard showed you how to build your championship team this year and CRUSH your 2020! ⚡⚡ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing busine...