Point of Rental Podcasts

Steve Goff, a Tier 2 software support technician, at Point of Rental, shares his story of growing up in Louisiana, diving into his love for Texas Hold'em, various job experiences, and his journey through education and career development. From handling bomb threats to pursuing his passion for software support, Steve's story is a wild one. 

Let's meet SDR Thulani Pilime!

Let's meet RevOps Analyst Steven Freedman!

Account Manager Ian Young shares his journey from the plant and tool hire industry to Point of Rental. He talks about his transition to software, the importance of relationships, and what excites him about his current role. Discover Ian's personal interests, and hear his advice to newcomers in the field. Plus, Ian gives a heartfelt thanks to the mentors and colleagues who have supported him along...

James Morley, Point of Rental's SVP of Product Development, hosts our #IC24 innovation panel. Panelists Mark Olsen from Caylent, Glenn Holland from AWS, and Evan Fort and Collin Pike from Point of Rental discuss creating a culture of innovation, leveraging AI and telematics, and overcoming traditional business challenges.  (03:26) - Sustaining Innovation and Prioritization (05:23) - Customer-Centr...

Lets meet Software Support Specialist - Tier 1 Nick Galinec!

Join Brooke and Brian at the International Conference 24 (IC24) as they dive into the major highlights and achievements in the customer support world during Q3 2024.  (00:25) - Q3 2024 Support Team Restructuring (01:16) - Customer Engagement and Onsite Visits (02:06) - Achievements in Customer Satisfaction (02:58) - Accreditation Program Details (03:51) - Feedback and Team Morale (04:36) - Looking...

Let's meet SDR Jake Clift!

Join Brian Beaudry on The Front Porch as he interviews Kayla O'Loughlin, Senior Marketing and Events Coordinator at Point of Rental APAC. Dive into Kayla's journey from her childhood aspirations to become a wedding planner, her experiences and challenges in various jobs including Red Rooster and Pandora, and her impressive achievements in the cheerleading world. 

Instead of a regular Quarter Notes update, this quarter you'll get a sneak peek at one of our sessions from #IC24; our product roadmap for the next year.  James Morley, Point of Rental's SVP of Product Management, covers the company's roadmap and improvements for 2025. Learn about this year's new customer-driven features and dive into 2025's exciting future, with features like job costing for even...

Let's meet data specialist Andrew Reed!

Let's meet Account Manager Rob Pullen!

Let's meet Sales Development Representative Marcus Sutton!

Join Grant Christopher, president of Christopher Equipment , as he shares his path to becoming one of Rental Management's '12 to Watch Under 40'. He discusses his first career dreams and reflects on the challenges and rewards of leading a family business. Tune in for insights on growth, technology adoption in the rental industry, and much more! 

Let's meet Reports Analyst Swathi Kumarasamy!

Let's meet Tier 2 Software Support Technician Christian Roman!

Sr. SDR Tucker Estes shares his unique journey from growing up in Indiana, helping manage a small town in the world's most in-person job, to transitioning into a remote work environment at Record360. Learn about the disturbingly odd food combo he loves, his dream of playing MLB, and his ventures into woodworking and outdoor hobbies. 

Let's meet Customer Success Manager Claire Durst!

Let's meet Technical Writer Morgan Nelson!

Alexx Bacon from Aaberg's Tool & Equipment Rental in Tacoma, Wash. shares his journey from growing up in the rental business to becoming one of ARA's 12 to watch under 40. Discover the challenges and triumphs of running a family business, the importance of work-life balance, and invaluable insights into overcoming personal obstacles. Alex's candid discussion on staying positive, embracing comp...

Let's meet Scrum Master Daniel Hill!

Let's meet Account Manager Mike Lopez!

Software Consultant Luis Cruz explains how he got here: From his roots in Phoenix, Arizona, and early aspirations of racing cars to how he became a consultant at Point of Rental.  Luis shares his journey into the rental industry, starting as a temp worker and transitioning into operations and consulting. We also learn about Luis's personal interests, including his love for Ted Lasso, sports teams,...

Let's meet Business Analyst Robert Gaubert!

Join us as we celebrate Jeremy's remarkable 10-year journey at Point of Rental. In this episode, Jeremy shares his experiences from his early days in self-storage to becoming a pivotal part of the consulting team. Learn about his various roles, the evolution of the company, and the valuable lessons he has learned along the way. Jeremy also offers insightful advice for new hires and expresses grati...