Point of Rental Podcasts

Let's meet Global Vice President of Professional Services Jason Amacker!

Let's meet U.S. Software Support Director Frances Ellison!

Let's meet Global People & Culture Manager Alan Nguyen!

What's up in Point of Rental support? Global Director of Customer Support Brooke Ryan checks in and lets us know about new management in Support in the US and UK, direct interactions with customers, and the ongoing training and team-building initiatives to enhance support as we prepare for the International and Syrinx conferences.

Our UK Managing Director, Mark Goodrum, reflects on his 20-year journey at both Higher Concept and Point of Rental Software. Starting with his early career in the army and moving through various roles in the construction and hire sectors, Mark shares key milestones and his involvement in expanding the business internationally. We also learned about Mark's passion for motorbikes, where we assume he...

Brian Garcia, one of Point of Rental's implementation specialists, joins us to share his journey from childhood dreams of being a secret agent to his professional path in journalism, support, and implementation. Learn about his passion for skiing, his experiences volunteering as an interpreter on the Mexican border, and the importance of community service in his life. 

We missed out on recording for Q1! This Syrinx Quarter Notes session covers the top Syrinx developments from the entire first half of 2024 - primarily the release of the newest version of Syrinx - Syrinx 365! Learn more from Product Manager Matt Foster about its accounting integrations, new ecommerce feature QuikLink, and site-specific pricing.

Let's meet SDR Hunter Ellison!

What's new with Essentials in Q2? Product Manager John Wooten tells us about new eSign capabilities to handle multiple renters, enhanced reporting features, and the ability to create a membership program with various tiers.

Learning & Development's Bianca Nieto shares advancements in Point of Rental's L&D team over the past few months! Learn about our new team member, expanded documentation access for support teams, and the expansion of Point of Rental Academy.  What's Point of Rental Academy? It's a self-paced learning library designed to teach you processes in the software from start to finish. If you'd lik...

Brian Garcia talks about his background before joining Point of Rental, his roles throughout five years at the company, and the experiences that helped shape his career. Tell him about YOUR favorite country music artists in the comments, but if you have support questions, email support@pointofrental.com . 

Product Manager John Wooten keeps you up-to-date on the biggest features we implemented in Elite in Q2 2024, like the Record360 integration and the addition of QuikLink and Ready Tag. He also previews what's on deck for Q3!

Let's meet Jr. Account Executive Conor Cummins!

Wow, it's been 20 years! Learn about Joe White's accidental entry into the company, various roles over the years, and his passion for helping everyone he talks with at Point of Rental. Joe also opens up about his love for fixing cars and jet skis, a hobby he shares with his son. 

Let's meet Sr. Consultant Brent Sieckman!

Let's meet Account Manager for Merchant Sales Bob Berding!

Let's meet Project Manager Beca Enget!

Kat Gillis, the new General Manager of Record360 , visits the Front Porch this month. Kat shares her fascinating journey from Hamburg, Germany to Boise, Idaho, her early aspirations of becoming an astronaut, and how her diverse interests in biology and luxury brands guided her to a successful career in the software industry. Discover Kat's experiences in research, fashion, and her pivotal role in...

Let's meet Sr. Developer Arthur Gaff!

Let's meet Implementation Specialist Ann Moynihan!

Let's meet SDR Hunter Townsend!

Let's meet Implementation Specialist Andrew Hernandez!

Dive into Record360 CEO Abby Chao's personal and professional journey, her early dreams of becoming a novelist, her transition into the tech and business world, and her experiences running multiple companies simultaneously. Abby opens up about her upbringing, challenges, achievements, and even some fun personal anecdotes, including her secret about managing three companies and her two-second sock...

Let's meet SDR Tony Tran!

Let's meet Customer Success Manager Jessica Surdam!