Financial Software and Systems (FSS)

Payments Unheard

Business EN ↓ 3 episodes

There's a version of fintech the world hears about constantly - the new app, the funding round, the feature launch. Then there's the version that actually keeps money moving: the aging infrastructure, the overnight reconciliation jobs, compliance rules that govern product and innovation, and many other behind the scene action that are never get the limelight. Payments Unheard is the podcast that goes looking for that ‘unheard’ version. Powered by FSS, the podcast brings together senior leaders from top banks, regulators, NBFCs and payment network experts. The discussions are around navigating...

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Financial Software and Systems (FSS)

Episodes

Legacy Code, Digital Expectations 02.06.2026 33:42

In this episode of Payments Unheard, host Leslie D'Monte is joined by FSS and Deepak Sharma, Board Member at Suryoday Bank and former Chief Digital Officer at Kotak Mahindra Bank, to explore the technology powering modern banking. While customers experience instant payments and seamless digital banking, much of the underlying infrastructure was built decades ago. The discussion uncovers how banks...

Smarter With AI, But Real World Limits 26.05.2026 23:35

In this episode of Payments Unheard, host Leslie D'Monte sits down with FSS and Takeo Ueno from NTT Data to explore how the world of digital payments is evolving from the complexity behind every transaction to the role of AI in making payments faster, smarter, and more secure. The conversation draws a fascinating contrast between two financially mature markets Japan, with its 60-year-old payment i...

Risk Rules That Don't Scale 06.05.2026 39:11

In this episode of Payments Unheard, host Leslie D'Monte sits down with Vipin Surelia, from Visa and FSS and to talk about one of the most pressing challenges in digital payments today risk, fraud, and what it actually takes to prevent it. With payments now moving faster than ever, the conversation gets honest about whether our fraud management systems have truly kept up. From mule accounts and AI...