Payments Unheard

In this episode of Payments Unheard, host Leslie D'Monte is joined by FSS and Deepak Sharma, Board Member at Suryoday Bank and former Chief Digital Officer at Kotak Mahindra Bank, to explore the technology powering modern banking. While customers experience instant payments and seamless digital banking, much of the underlying infrastructure was built decades ago. The discussion uncovers how banks...

In this episode of Payments Unheard, host Leslie D'Monte sits down with FSS and Takeo Ueno from NTT Data to explore how the world of digital payments is evolving from the complexity behind every transaction to the role of AI in making payments faster, smarter, and more secure. The conversation draws a fascinating contrast between two financially mature markets Japan, with its 60-year-old payment i...

In this episode of Payments Unheard, host Leslie D'Monte sits down with Vipin Surelia, from Visa and FSS and to talk about one of the most pressing challenges in digital payments today risk, fraud, and what it actually takes to prevent it. With payments now moving faster than ever, the conversation gets honest about whether our fraud management systems have truly kept up. From mule accounts and AI...