Out of the Hourglass

Today's episode features our Director of Operations and Sr. Business Coach Kathryn Freeman with a great one on one conversation with Brian Stauffer, Owner of JRS Landscaping & Custom Creations. Kathryn and Brian continue our conversations around cascading change. Brian shares how implementing Green Books for new employees originally failed but now has transformed his business leading to the st...

Today's episode takes a deep dive into the world of marketing with a focus on the importance of your company's online reputation with special guest, Chris Kiefer, Marketing Manager at Webfoot Painting & Webfoot Concrete Coatings. Chris brings his passion for marketing to the episode, but more specifically highlights how companies can leverage their online reviews for success! From organically...

Today's episode, hosted by our very own Brian Nolan, centers on the topic of ownerships vs. management and to highlight the clarity and distinct functions of the two, Brian is joined by Jared Byas, Founder of Common Good Family Business Advisors & NCG Coach. Jared helps us to better understand the roles in which these two functions play, explains that ownership doesn’t always equal management...

At our 2021 Grand Summit Conference in Nashville, TN, we were lucky to have two awesome Summit members take the stage. directly following Brian Nolan's keynote on Cascading Change: Travis Ulrich, Co Owner & Director of Operations of Webfoot Painting and Ryan Parsons, Chief Solutions at the Brothers that Just Do Gutters. Today's episode highlights their moments sharing their Change Initiatives...

Today's episode brings you the latest edition of the Business is Messy Series with Kevin Nolan, CEO of Nolan Painting & Partner at NCG joined by Brian Nolan, Managing Partner of NCG. Brian & Kevin discuss the ever present challenges businesses are continuing to face and the current happenings at Nolan Painting! They'll also share highlights and lessons learned as they talk through the oper...

We're back for the the final episode of the KPIs by Department Series with NCG Senior Coach & Director of Finance, Andrew Amrhein. We're moving into the Counting and Calculating of the Human Resources & Accounting Department. From recruiting and training analytics to the day receivables and job costing expectations, we highlight recommendations, the why behind them and encourage you to mak...

Today's episode features the NCG team discussing our September book club selection, Think Again: The Power of Knowing What you Don't Know. Each team member reflects on their biggest take away from the book and it's impact. From rethinking long held opinions to finding common ground with an opponent, Think Again challenges us to practice the critical art of rethinking.

Today's episode sponsored by Company Cam, features a discussion with Kevin Nolan, CEO of Nolan Painting, and Partner at Nolan Consulting Group. All of us would love to achieve the perfect balance between our career goals and our personal life. Using a written primary aim as a guide, Kevin gives his valuable insight on how to prioritize one aspect of your life over another without feeling unfulfill...

Today's episode sponsored by Groundwork, features a new voice to the podcast NCG Business Coach, Vince Christy. Vince leverages his extensive experience in all realms of Property Management to give you multiple tips and tricks to maximize your relationship with your PM. Taking on a contract at a commercial property such as an apartment complex or hotel brings lots of unique challenges. Vince helps...

Today's episode sponsored by Graco, features NCG Senior Business Coach and Director of Finance, Andrew Amrhein for another episode of our KPIs by Department Series. This time we are focusing on both Inside and Outside Operations. These two departments prepare and carry out the work of the work. The data produced by these KPIs helps us better understand efficiencies in company processes, how effect...

Today's episode sponsored by Sherwin Williams, features NCG Managing Partner and Senior Business Coach, Brian Nolan recapping our Grand Summit held just a few weeks ago in Nashville, TN. It was truly wonderful to get to finally see each other in person again, and meet new Summit members! In case you weren't able to join us this time, Brian shares some of his most powerful takeaways and highlights...

Today's episode features some of our best highlights from past episodes. Take a listen to some of the episodes released this year and focus on the subjects that really struck home. You will hear clips from five past discussions, featuring a variety of voices and topics ranging from conquering resistance, understanding how to leverage DISC profiles and recruiting tactics. We encourage you to listen...

Today's episode sponsored by Sherwin-Williams features NCG Senior Business Coach and Director of Operations, Kathryn Freeman and our host Molly Nolan discussing the role of the Human Resources department in a business. No matter the size of your business, having a defined process for HR related responsibilities is crucial. You do not need to be an expert to start implementing HR processes! Kathryn...

Today's episode sponsored by Company Cam features NCG Senior Business Coach and Director of Finance, Andrew Amrhein discussing Key Performance Indicators (KPIs) for the Sales and Marketing departments. You can't grow unless you know your numbers, where your leads are coming from and where your sales team is most effective! Andrew discusses some of the most important KPIs for these two interconnect...

Today's episode sponsored by Reach Local features NCG Director of Operations, and Senior Business Coach, Kathryn Freeman, accompanied by another of our NCG Coaches, Colin Nolan. Having effective one on ones with your employees is crucial for employee development. From keeping employees engaged to the most appropriate time for scheduling, Kathryn and Colin share a recipe of sorts for maximizing the...

Today's episode sponsored by Odell Studner brings you the latest episode in our Business is Messy series. NCG Senior Business Coach Brian Nolan and Nolan Painting President Kevin Nolan unpack this summer's business messes at Nolan Painting. This summer has been one for the books! The messes include understanding employee engagement, dealing with material shortages, how to manage customer expectati...

Today's episode sponsored by Bookkeeping For Trades features NCG Senior Business Coach and Director of Finance, Andrew Amrhein discussing Key Performance Indicators (KPIs) by Organizational Department. From Sales to HR, the Field and the Office, developing and tracking KPIs by specific departments is going to help you make critical adjustments in your execution to achieve your strategic goals. An...

Today's episode features NCG Managing Partner and Senior Business Coach, Brian Nolan on the topic of CHANGE. When it's time to make a change in a business environment, it often makes us uncomfortable and is met with lots of questions. What if we can change the way that change is perceived and implemented from the ownership down to the feet on the street? Brian shares his thoughts on why some chang...

Today's episode, sponsored by Groundwork, features a special guest, Peter Barber, Co-owner of Two Dudes Painting Company. When it comes to Brand Power - Two Dudes takes it to the next level. Their logo is a bright Orange Volkswagen Bus after all! Those who know the Dudes can attest to their fun, creative and unique take on what it means to run a business, but more importantly how deeply rooted the...

Today's episode, sponsored by Shurtape Technologies, features NCG Managing Partner and Senior Business Coach, Brian Nolan accompanied by Terrance Nolan, Senior Project Developer at Borrego Solar. If you're afraid to fail, you will never win. Brian and Terrance continue their discussion around battling resistance, as well as, how we can all find ourselves on the Hero's Journey. The journey in which...

Today's episode features the NCG team discussing our June book club selection, The Dichotomy of Leadership by Jocko Willink & Leif Babin. Knowing how to balance the nuances of leadership is extremely challenging. The team unpacks their takeaways on some tough topics such as when to lead and when to follow, when is the right time to move someone into a different role better suited for them, how...

Today's episode, sponsored by Bookkeeping for Trades, features a discussion surrounding the power of a bookkeeper with NCG Business Coach, Kathryn Freeman. Understanding and knowing your numbers is vital to operating. Hiring a great bookkeeper is a tremendous asset to improving your business. In fact, hiring a bookkeeper actually saves you money in the long run. What should you be looking for when...

Today's episode features a conversation between NCG Business Coach, Colin Nolan and Steve Talkington, Owner of Lancaster Painting and NCG Business Coach. Hiring an apprentice opens a huge door of opportunity in your company. Developing an effective training plan in addition to having the right mindset can make or break if the apprentice will turn into a career long employee. The buy-in from your p...

Today's episode features a conversation between NCG Business Coach, Colin Nolan and Jon Bryant, Chief of Color at Urban Painter and Founder of PaintScout. PaintScout is an estimation, sales, proposal, invoicing and work order software for painting contractors designed for you to take your painting business to the next level. Estimating is both a science and an art. Being a great estimator requires...

Today's episode features Nolan Painting Community Outreach Coordinator Claire Nolan with a spotlight on Community Engagement and Nolan in the Neighborhood. This discussion highlights ways to be intentional when it comes to getting your business involved in the community and Claire shares details about the role she plays to help bring Nolan Painting's "Nolan the Neighborhood" program together. Tapp...