Out of the Hourglass

Today's episode features Nolan Consulting Group Sr. Business Coaches, Kathryn Freeman and Andrew Amrhein. Today we're bringing you a bonus episode from the Levels of Work Series with a conversation centered on rethinking the way that you interview potential employees for your company. What improvements would you see if you started to view the process as matching rather than interviewing? Clarity i...

Today's episode features Nolan Painting Field Supervisor, Conal Mulreany & Painters USA Vice President,  Paul Cook. Committing to a culture of safety and making it the forefront of your business will help to prevent the unfortunate tragedies that can happen in the industry and make your company a better place to work. How often do you talk about safety with your team? Paul and Conal remind us...

It's no secret that the Operations team plays a critical role in making the wheels turn in a business. The head of the Operations Department is often the face of your business in the day to day. Juggling many roles and responsibilities makes it crucial to ensure that you have the right person for the job. Today's episode features NCG Managing Partner Brian Nolan for a fantastic discussion on quest...

Today's episode features a discussion between NCG Managing Partner Brian Nolan and NCG Business Coach Kathryn Freeman. Having a discussion with an employee who is not performing as well as you would like can be difficult. This week we unpack how to navigate that important conversation as well as tools that you can use to ensure that your employees understand the vision for their roll from the time...

Today's episode brings you the latest edition of Lessons in Leadership with Brian Nolan & Kevin Nolan and our Business is Messy Series! Brian & Kevin unpack this month's (and week's!) current business messes at Nolan Painting including topics such as battling employee retention and competitive wages, managing difficult customers, handling lawsuits and more! As everyone in the contracting i...

The Sales Guys are back with some new faces! Today's episode features a discussion between NCG Business Coaches, Andrew Amrhein & Colin Nolan along with great insights from NCG Member Coach, Chuck Winkles and Nolan Painting Senior Estimator, Jim Falk. As the Spring rush arrives and the summer months approach, the team discusses the challenges surrounding selling in a high demand environment. C...

Today's episode features a discussion between NCG Business Coaches, Andrew Amrhein & Kathryn Freeman along with some highlights from NCG Marketing & Program Manager, Molly Nolan. The team wraps up our Levels of Work Series in this episode focusing on the last level, Level 4. How do Levels 1, 2, and 3 support Level 4? How can you prepare someone for a Level 4 role? How do you utilize Level...

Today's episode features a discussion between NCG Business Coach, Colin Nolan and NCG Marketing & Program Manager, Molly Nolan on the topic of hiring a General Manager! Have you thought about what it might look like to bring a GM role into the fold? For many business owners, this seems like a daunting task - What is my true purpose for this hire? How do I make sure this person is the right fit...

Today's episode features NCG Managing Partner, Brian Nolan with a new guest to the podcast, Brian's Brother, Terrence Nolan! Resistance is a force that we ALL battle - personally & professionally, small and large. It comes at us DAILY! Why do we hold back on certain aspects of our life? How can we fight the head trash that resistance feeds us? Terrence and Brian have an energetic conversation...

Today's episode features NCG Partner and President of Nolan Painting, Kevin Nolan for a discussion on Spring Recruiting and details on a new Co-Op Program they've started with a local School District to recruit potential employees in the future - and show them the potential for a successful career! Recruiting for the trades is an issue that is felt from Coast to Coast and the question remains, wha...

Today's episode features NCG Coaches Andrew Amrhein & Kathryn Freeman in a continuation of their Levels of Work Series - today focusing on Level 3!  Kathryn and Andrew  discuss the framework of what defines a Level 3, and what kind of tasks and work capacity lives in that stage.  As you listen, consider what tasks and operational functions are Level 3 work in your company. Have you given appro...

Today’s Episode features NCG Managing Partner, Brian Nolan, and a discussion on the Role of the CEO. Hosted by Molly Nolan, the two have a lively discussion on what to expect out of yourself as a CEO.

Today’s Episode features NCG Coach Colin Nolan discussing How to Win Friends and Influence People Using DISC. Hosted by Molly Nolan, the two team up to use their expertise to apply Dale Carnagie’s How to Win Friends and Influence People to DISC Assessments. Those who work with us know that understanding DISC is essential to building your team and ensuring that you have the right people in the righ...

Today, we continue our Levels of Work Series featuring NCG Coaches Andrew Amrhein and Kathryn Freeman. In our second episode of the season, Kathryn and Andrew discuss Level 2, and what Level 2 work looks like. As you listen, consider what tasks and work in your company should be considered level 2. Do you have the right people doing level 2 work in your company? Be sure to go back and listen to th...

Today, we’re bringing you the latest edition of Lessons in Leadership, featuring Brian & Kevin Nolan, on the theme of “Cleaning up the Monthly Mess”. As everyone in the contracting industry knows, business is messy, there are always new problems and weekly challenges! How are you working through them? On this episode, Kevin shares with Brian some of the messes that he is currently dealing with...

On today’s episode, Molly and Colin Nolan team up to discuss Hiring a New Sales Rep. We know that hiring the right person can seem difficult, but that should never stop you from doing your best to pursue the right people. This is the time of year where many of you are looking to hire new Sales Reps in anticipation for upcoming busy season. Colin will walk you through the types of behaviors and pro...

Today we are kicking off our Levels of Work Series, hosted by Molly Nolan; featuring Andrew Amrhein and Kathryn Freeman. In this series, we’ll discuss different levels of work and understanding the concept of  timespan for each employee.    This episode starts things off at the beginning - an introduction to the concept & Level 1. As you’re listening, start to think about which roles in your c...

This episode features NCG’s Sales Guys, Andrew Amrhein and Jim Falk. They team up to discuss the outline for an Annual Sales Business Plan. Do your estimators have an Annual Business plan? Are they preparing for 2021 with goals and do they understand what they need to do each day to achieve those goals? All of this and more from Andrew and Jim.

Today's episode of Out of the Hourglass features highlights from our recent CPP Planning Webinar. You'll hear from NCG Coaches Brian Nolan, Kathryn Freeman and Andrew Amrhein who will go into detail about your vision for 2021, how to manage your team moving forward, and preparing yourself financially today, for what lies ahead in the coming year.

Today’s episode features a discussion with Molly Nolan and Senior NCG Coach & Director of Operations Kathryn Freeman on creating or refreshing an Employee Handbook. Consider asking yourself: When was the last time you revised your employee handbook? Is everyone in your company aware of what it entails? Listen now for some key points on why it's important and how to go about an efficient refres...

Today’s episode features some highlights from our recent Sales Management Webinar featuring Brian Nolan and Mark Repkin. Leading the discussion is a conversation around "Sales Covenants", an idea from the Summit Sales Peer Groups that includes 15 creative behaviors, attributes, and commitments that create a successful Sales Manager and Leader.

This week on Out of The Hourglass, we decided to give a look into what our team listens to in our free time. Whether we're in the car, out on a run, or even getting some work done, we're always looking for new content to absorb and share with Summit Members.  Over the years, we have recommended many new books to Summit Members, and many Summit Members have recommended books to us. So why stop ther...

This week's episode is a bit more unique. A few weeks back, the NCG Team hopped on a full-team Zoom call to discuss First, Break All the Rules by Marcus Buckingham & Curt Coffman.  This book discusses how managers can get the most out of each of their employees by assigning them to the correct role and playing to their strengths. At NCG, we're always striving to keep ourselves sharp with new i...

This episode is the final installment in our SL2 Experience Series, finally discussing the highly sought after D4 and S4 level. Colin and Molly team up to talk about how to tell that someone has reached D4 in a particular area, how to keep them there, and effective ways of restoring their D4 status if they happen to drop back into D3. As always, we recommend that you scroll back and listen to our...

Today’s episode features The Sales Guys, Andrew Amrhein and Jim Falk. They have a discussion on a number of topics including what the upcoming Winter looks like from a Sales Perspective, how to implement Identity-Role Theory into your thought process, and the importance of preparation before each and every prospect meeting.