Theodora Lau

One Vision Podcast — Fintech, Banking, and AI with Theodora Lau

Business EN ↓ 382 episodes

One Vision Podcast is a fintech, banking, and AI podcast hosted by Theodora Lau (Founder, Unconventional Ventures; author of Banking on (Artificial) Intelligence). One Vision goes beyond the headlines on AI, agentic commerce, digital banking, financial inclusion, and the future of money — with founders, analysts, venture capitalists, technologists, and operators building the next chapter of financial services. New episodes weekly. Featured guests include leaders from Ant, bunq, J.D. Power, Forrester, IBM, Microsoft, Salesforce, SAS, SAP, and Wall Street Journal. Recognized in American Banker's...

Author

Theodora Lau

Category

Business

Latest episode

Jul 6, 2026

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Episodes

The Coach Inside Your Banking App — Alisha Chowdhury on Closing the Advice Gap with AI 06.07.2026

Many people in this country don't have access to reliable financial guidance — so they're increasingly asking a free chatbot instead. The problem? A general-purpose model trained on Reddit threads inherits Reddit's appetite for risk, and now that skew shows up in the conversations people are having about their money.  In this new episode of One Vision Podcast, Alisha Chowdhury , Founder of Ki...

Competing for Recommendations: The AI Midyear Pulse Check 29.06.2026

We're halfway through 2026, and the fintech landscape is moving faster than anyone can track. In this new episode of One Vision Podcast, Theo brings back three fan favorites — Jennifer White (J.D. Power), Tiffani Montez (Insider Intelligence / EMARKETER), and Julie Muhn (Finovate) — for a midyear roundtable that covers it all. What did the recent Finovate Spring reveal about where AI is actually l...

From Prototype to Trust: Danny Friday on Building AI-Powered Benefits Infrastructure 21.06.2026

In this episode of One Vision Podcast, Danny Friday, CEO and Founder of Sail, joins Theodora Lau to unpack why the "boring" corners of fintech — HSA and FSA accounts — are exactly where the next wave of meaningful innovation is hiding.  Danny shares the origin story behind Sail: a claim over a Spanish-language dental receipt that exposed a deeper challenge about regulated industries: most of...

When the Fraudsters Have AI Too — Inside the New Fraud Reality with Tyler Allen 15.06.2026

Since 2023, illicit financial activity has surged by $1.3 trillion, reaching an estimated $4.4 trillion globally. The reason isn't a mystery: bad actors have AI now too. In this episode of One Vision Podcast, Theodora Lau sits down with Tyler Allen , CEO of Unit21, to unpack what's happening on the front lines of AI-powered fraud. Tyler was Unit21's founding software engineer and he is now leading...

The Constraint Isn't AI — It's the Data. With Sarah Biller, Fintech Sandbox 08.06.2026

After more than a decade of crossing paths at conferences and following each other’s work, Theodora Lau finally gets the opportunity to host Sarah Biller , Co-Founder & Member Board of Directors of Fintech Sandbox, and Bank Director and Investor of Thread Bank, on the One Vision Podcast.  In this episode, Sarah talks about building innovation ecosystems beyond traditional hubs, including...

The Death of Deposits — Why Banks Are Losing the Largest Wealth Transfer in History — with Martha Underwood 01.06.2026

What happens to a deposit when the account holder dies — and why are banks so unprepared for the one moment they know is coming? In this episode of the One Vision Podcast, Theodora Lau sits down with Martha Underwood , Founder and CEO of Prismm and author of the new release: The Death of Deposits . Drawing on 25+ years across IBM, Silicon Valley, and BBVA Compass, Martha talks about the unspoken a...

Scale Now, Not Later — FundPark's Hay Yip on Working Capital for SMEs 26.05.2026

In this episode of One Vision, Theodora Lau sits down with Hay Yip , Chief Strategy Officer and Chief of Staff at FundPark in Hong Kong, for a conversation that spans heritage, working capital, and what it really takes for SMEs to scale in an uncertain world. Hay shares his journey from a commercial banking career at HSBC — spanning both London and Hong Kong — to the electric pace of a fintech sta...

What Does Good Look Like? Tyler Spalding on Public Trust, Responsible AI, and the Future of Work 18.05.2026

What do the American people actually expect from companies deploying AI — and are corporate leaders listening? In this episode of One Vision Podcast, Theodora Lau sits down with longtime friend Tyler Spalding , Chief Marketing, Communications & Engagement Officer at JUST Capital, to unpack the organization's latest research on how the public, investors, and corporate executives view AI's impac...

Putting AI Agents Into Real Banking Workflows 11.05.2026

What separates an AI agent that demos beautifully from one that actually runs in production at a bank? In this episode of One Vision Podcast, Theodora Lau reconnects with Maté Jendrolovics , CEO and Founder of Intuitech, for a candid conversation about the reality of agentic AI in financial services — where "80% accurate" doesn't mean 80% of the value. Maté shares how Intuitech has expanded in the...

Whose Agent Is It? The Merchant Side of Agentic Commerce with Marc Massar 05.05.2026

When AI agents start buying and selling on our behalf, who do they really represent? In this new episode of One Vision Podcast, Theodora Lau sits down with Marc Massar — payments veteran and founder of Aura Labs — to unpack the merchant side of agentic commerce that most of the industry is overlooking. They dig into why today's agentic protocols are still walled gardens, what happens when transact...

AI as the Operating System: Inside bunq's AI-Native Approach to Fintech 27.04.2026

While the conversation around AI often centers on automation and efficiency, the real opportunity lies in AI’s ability to act as a decision-making layer. In this episode of One Vision podcast, Theodora Lau hosts Bianca Zwart , Chief Strategy Officer at bunq, to unpack what it truly means to be AI-native. For bunq, AI isn't a feature bolted onto an existing model. It's the operating system. Bianca...

From iPhone to AI-Native Banking: Rethinking Customer Journeys, Platform Strategy, and Human Value in a Tech-Driven World 18.04.2026

In the ever-evolving world of digital banking, understanding the shifts and trends is crucial for industry practitioners and innovators. In this episode of One Vision, Theodora Lau hosts Dharmesh Mistry and Dave Wallace to explore the transformative moments in banking and fintech over the past decade, the impact of technology on the financial services industry, and the future of work. They discuss...

On Personal Growth: Chasing purpose, curiosity, and love 09.04.2026

Brandon Purcell , a former vice president and principal analyst at Forrester, recently embarked on a remarkable journey to write a book that intertwines his experiences with addiction and recovery with the concepts of artificial intelligence.  In this new episode of One Vision Podcast, hosted by Theodora Lau , we dive deep into Brandon’s unique perspectives on how these two seemingly disparat...

Neobanks, Subscriptions, and Trust: Who Can Win in the U.S. Market? 29.03.2026

With a record number of companies vying for US bank charters, it’s crucial to understand the driving forces behind this surge. The regulatory environment is more welcoming than ever, allowing fintechs to innovate and meet the needs of consumers who feel underserved by traditional banks.   But it's not just about quantity; it’s about quality. In a saturated market, how can these new entra...

How AI is Transforming Financial Literacy and Customer Trust 22.03.2026

In this episode, Theodora Lau interviews Jennifer White, Senior Director, Global Banking & Payments Intelligence at J.D. Power, about consumer behavior, financial resilience, AI in finance, and future trends. They explore how consumers are navigating financial challenges and the affordability crisis, against the backdrop of “an era of resilience” — with two-thirds of Americans being financiall...

AI Beyond the Hype — A Conversation on Tech, Trust, and Transformation with Christopher Mims 15.03.2026

In this new episode One Vision podcast, Theodora Lau welcomes back Christopher Mims, Technology Columnist for the Wall Street Journal, to discuss his 2026 book “How to AI,” a practical guide aimed at the 90% who aren’t early adopters. They discuss the book’s “24 Laws of AI”, the evolving role of AI in the workplace, and how to prepare for the new future (without the hype).  Who will win the A...

The Future of AI Agents and Agentic Commerce 09.03.2026

Are we moving too fast in the world of agentic commerce — a new paradigm in online shopping where AI agents act on behalf of consumers, facilitating transactions and product discovery? Unlike traditional e-commerce, where consumers interact directly with platforms, agentic commerce leverages advanced technologies to streamline the purchasing process. In this episode of One Vision — FinTe...

Navigating the FinTech Landscape: A Journey of Independence 02.03.2026

In this episode of One Vision, Theodora Lau hosts Angi Milano , Founder and CEO of Maven Advisory, about her diverse career journey in financial services. They discuss the challenges and rewards of embracing independence, the importance of saying 'no', as well as the complexities and the art of selling in regulated industries. Angi shares insights on current trends in fintech, emphasizing the need...

Unpacking the road to agentic commerce — Exploring risk, governance, and consumer protection 23.02.2026

In this episode of One Vision — FinTech Fuse podcast, Theodora Lau and Jas Randhawa discuss the Universal Commerce Protocol (UCP) and implications for agentic commerce. They explore the challenges of chargebacks, the need for regulatory clarity, and the importance of consumer independence in the evolving landscape of e-commerce. While adoption is likely to grow, major risks include consumer manipu...

Achieving AI Success: A Pragmatic Focus on Outcomes Over Hype 16.02.2026

In this week’s One Vision Podcast, we welcome back Sandeep Mangaraj , now co-founder of Aileron Group, to discuss lessons from building a company in a crowded AI market and why AI success is more about people and process than technology.  The conversation covers executives rushing into GenAI due to FOMO, the importance of starting with desired outcomes rather than applying GenAI everywhere, a...

Exploring AI in Asia and the future of consulting 07.02.2026

Dive into the future of wealth with AI in Asia! 🌏🚀 Join Theodora Lau on the latest episode of One Vision podcast as she chats with Yves Roesti , Managing Partner & CEO Synpulse Group, about how AI is transforming the industry across APAC. From cultural nuances to regulatory challenges, they explore the intricate balance of human touch and technology, the unique challenges and opportunities i...

Beyond Spreadsheets: Fostering Innovation in the Age of AI 02.02.2026

Join Theodora Lau on this new episode of One Vision — the FinTech Fuse, as she hosts Elias Kruger , Managing Principal at Long-Range AI Consulting. Elias shares his journey from his role at Wells Fargo to launching his own AI consultancy. Discover insights into the transformative potential of AI, the importance of responsible implementation, the potential impact on training, and what the future mi...

At the inflection point of AI and bank modernization 26.01.2026

🌟 New episode alert! One Vision — FinTech Fuse is back with a power-packed conversation with Jody Bhagat , North America President at Engine by Starling. We talk about the critical role of technology in transforming banking operations and delivering exceptional customer experiences. Whether you're grappling with legacy systems or eyeing the cutting-edge of AI, Jody's insights offer valuable guida...

The evolution of fintech, AI and the future of banking industry 19.01.2026

🚀New Episode Alert!  🎙️Dive into the world of FinTech with our latest episode of One Vision — the FinTech Fuse. Join Theo and our guest Alex Jimenez , the OG of FinTech OG, as they explore the major themes for 2026 from innovation to governance, as AI and M&A take center stage. Explore how money movement might become ‘invisible’. Tune in for a thought-provoking discussion on the future o...

The Evolution of Walmart into a FinTech Powerhouse 12.01.2026

In this episode of One Vision — FinTech Fuse, we took a deep dive into Walmart with Finovate’s very own Julie Muhn . We started with Walmart's bold move to apply for an ILC charter in 2005, their foray into fintech with OnePay, and the wide array of services they now provide beyond retail. The conversation explored Walmart’s integration of emerging technologies like AI and agentic commerce, as wel...

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