One Step Better Podcast

With many people seeking a change in their careers, high-turnover industries are struggling even more to recruit and retain employees. In today's episode of the #OneStepBetter Podcast, Mike interviews Effie Agbotui, the founder and CEO of R2R Healthcare, about her journey as a business owner. They discuss compensation and company culture– and how both help a business stay fully staffed, despite th...

As working from home has become a widely accepted practice post-pandemic, many employers find themselves needing to balance the new-found flexibility of their workplace with the values and culture they strive to maintain. In today's episode of the #OneStepBetter Podcast, Matt and Mike discuss their best practices for managing hybrid and remote employees, as well as when in-person meetings are a mu...

With many individuals feeling empowered to leave and change jobs, hiring has presented a whole new set of challenges for business owners in 2022. In today's episode of the #OneStepBetter Podcast, Matt and Mike discuss hiring struggles they've faced, as well as some practical ways to set yourself above the competition. #business #smallbusiness #leadership #success #grow #growth #education #podcast...

Mike is joined in the studio this week by our HRO guru Greg Henderson.  This week they focus on being leader and knowing how to gauge the pulse of your employees.  This is especially key for second chair leaders, so Mike and Greg dive into ways you can detect and help correct problems in your workplace.   #business #smallbusiness #leadership #success #grow #growth #education #podcas...

It’s a very special (and quick) Thanksgiving episode serving as a quick reminder to remember to thank your employees for all their hard work.   #business #spotlight #smallbusiness #success #grow #growth #education #podcast #womeninbusiness

Meet the woman behind it all here at Patrick Accounting and Whirks; Mandy Patrick!  She oversees the day to day operations and keeps this place on track.  She has a heart to serve and if you have ever worked with us you may not realize it but you have directly worked with Mandy!   #business #spotlight #smallbusiness #success #grow #growth #education #podcast #womeninbusiness

Mike is joined by our Sales and Marketing Leader Shelby Betts to discuss the pros and cons of diversifying your client base and when is the best time to really niche down into a certain group.   #business #smallbusiness #leadership #success #grow #growth #education #podcast #advice

Having a great mentor can make all the difference in the world.  In this episode of the #OneStepBetter podcast Mike is joined by our HRO manager, Greg Henderson, who talks about a mentor he had in the military who had a huge impact on his life.   #business #smallbusiness #leadership #success #growth #education #podcast #advice

This episode of the #OneStepBetter podcast covers a ton of topics under the umbrella of Money; debt, investing, taxes, cash flow, budgeting, owner's compensation, etc.   Matt and Mike discuss all of these topics from both a business and personal point of view.  If you are a small business owner who maybe isn't the best when it comes to the money side of things then this is definitely the...

In honor of #BreastCancerAwareness month Shelby Betts hosts a very special Client Spotlight addition of the #OneStepBetter podcast with Pink Ribbons owner Susan Tanner.  Pink Ribbons is a Mastectomy and Lymphedema Boutique that services the entire state of Tennessee as well as Kentucky with a passion for creating a positive and warm experience for those that enter their doors.   Most of...

You may be thinking, it's October, why are you talking about "Planning For Year End"?  Well, as a business owner, if you haven't already begun this processes yourself you are actually already behind.  Matt and Mike give you their tips on the top things you need to do for both your Accounting and Payroll teams to help make the transition into 2022 and tax time as easy as possible in this...

Taking business trips is an essential part of being a business owner, but how do you best leverage these trips to maximize their benefit?  And how far away do you really need to go for these trips to be effective?  Fresh from a business trip themselves, Matt and Mike give their advice in this episode of the #OneStepBetter podcast.   #business #smallbusiness #leadership #success #gro...

Taking business trips is an essential part of being a business owner, but how do you best leverage these trips to maximize their benefit?  And how far away do you really need to go for these trips to be effective?  Fresh from a business trip themselves, Matt and Mike give their advice in this episode of the #OneStepBetter podcast.   #business #smallbusiness #leadership #success #gro...

Leading with uncertainty... all organizations are facing this today with the boom of the Covid Delta variant.  Between the government mandates and the potential items in the infrastructure bill there are lots of businesses that are feeling that sense of uneasiness.   Mat and Mike talk about leading through these uncertain times in this week's #OneStepBetter podcast.   #business...

Please join us in welcoming our Client Care Coordinator Lacey Washburn to our Employee Spotlight edition of the One Step Better podcast!  When things need to get done she's the person everyone knows will make it happen.  If you are a client chances are you've already spoken with her at least once, now is your chance to get to know one of the amazing members of our admin team!   #bus...

Greg Henderson is back in the studio again this week to continue discussion on the topic of HR.  Some of the biggest questions employers have revolve around transparency in HR; what can they say to their employees, what can't they say and most importantly what shouldn't they say.   #business #smallbusiness #leadership #success #growth #education #podcast #advice #OneStepBetter

Our HR specialist Greg Henderson joins Mike to discuss the right and wrong ways business handle terminating their employees.  He lays out the simple ways you can create clear expectations and also points out the times when an employees poor performance could have been avoided. #business #smallbusiness #leadership #success #growth #education #OneStepBetter #podcast #advice

One thing that is critical to the success and growth of any business is developing the next level of leaders and managers.  Matt and Mike give their tips for how to find these individuals within your organization and how to avoid getting in your own way during their development.   #business #smallbusiness #leadership #success #advice #growth #education #OneStepBetter #podcast

One thing most business owners will encounter at some point is being faced with the decision to hire a family friend or family member.  Matt Patrick opens up about his experiences and discusses his thought process on whether or not to hire those closest to him in this week's #OneStepBetter podcast.   #business #smallbusiness #leadership #success #grow #growth #education #podcast #advice

When it comes to payroll there will always be questions.  This week's episode of the #OneStepBetter podcast focuses on some of the questions we hear most often:  What is the difference between an I9 and W4?  What does being "exempt" mean?  When will my W2 be ready?      Matt and Mike cover these questions and more, but would also love to hear any questions y...

Gossip is something that is inevitable.  Or is it?  We all know it can eat away at a work place and create a hostile environment, but what exactly is it?  Where is the line between gossip and venting?  Matt and Mike give their definition of workplace gossip as well as solutions for keeping it at bay in this week's #OneStepBetter podcast.   #business #smallbusiness #leaders...

One thing that all businesses have in common is growing pains.  In this week's episode of the #OneStepBetter podcast, owner Matt Patrick opens up to Mike about what it was like to start a business, common road blocks he encountered, and the things he still worries about today even as a successful business owner.     #business #smallbusiness #leadership #success #advice #grow #g...

What does every business need?  Customers.  But how do you attract them?  Where do you look to find them?  What are they looking for exactly?  Mike and Shelby dive into all of this with the focus being on the IDEAL customer for your business.  New episodes of the #OneStepBetter podcast are available every Wednesday!   #business #smallbusiness #leadership #success...

Let us introduce you to our Client Spotlight guests Brandis and Eddie Wilmore of Be Healthy @ Home!  They give an inside look at what it has been like to work in the home health care and hospice fields over the past several years.  Mike, Brandis and Eddie talk about working through Covid, the importance of customer service and how having a support system is a must for any up and coming e...

Discussing compensation shouldn't be awkward, but it is for a lot of people. Matt and Mike discuss their views on compensation and how a performance incentive can make all the difference in the world.  If you are a small business owner who struggles with figuring out exactly how to pay your employees you won't want to miss this episode of the #OneStepBetter podcast! #business #smallbusiness #...