Novant Health Inside Remarkable

In this episode, we follow-up with Nikki Nissen, senior director and chief nursing officer, NHMG. In our episode Accidental Leadership , Nikki shared that she tried finding her high school mentor for years, but has never had any luck. We check back in with her after some Novant Health team members made a reunion possible.

In this episode, Kirsten Royster, president of Novant Health Kernersville Medical Center and Novant Health system chief patient experience officer, talks with John Linkous and Renae Caldwell, directors of patient experience, about how we bring the human experience to life at Novant Health.

Novant Health has and always will be committed to ensuring a safe and secure environment for our team members. We sat down with Kathy Haddix-Hill, vice president of emergency and trauma services, and Kip Clark, director of public safety, to learn why violence is so prevalent in healthcare, what are the warning signs and how they are leading efforts to keep Novant Health a safe place to work and re...

Pam Oliver, MD, executive vice president, Novant Health and president, Novant Health Physician Network, shares her journey from her childhood in eastern North Carolina to her leadership delivering remarkable at Novant Health.

One day, Bill Gavett, emergency services paramedic at Novant Health Presbyterian Medical Center, found himself no longer in need of his Toyota Camry. His fellow team member, Johnisha Conner, had recently been in a car accident and could not afford another car. In an inspiring act of kindness, Bill decided to give his car to Johnisha. This story shows us our people credo in action and reminds us th...

Stacy-Ann Whitton, early intervention specialist, has dedicated her career to helping children with developmental delays and disabilities. Her passion for her profession comes from her own experience watching her son struggle with serious illness as a baby. Hear her story and how she creates a remarkable experience for our youngest patients and their families. 

In this episode, we speak with the Lippard family about their lifelong ties to Novant Health.

Trang Vuong, MD, shares her story of how escaping communist Vietnam now impacts how she cares for her patients at Novant Health Primary Care Poplar Tent.

What could possibly go wrong? That's a question David Priest, MD, chief safety, quality and epidemiology officer, often asks — and he wants every Novant Health team member to ask themselves, too.   Find out what Novant Health is doing to ensure every patient's experience is safe and remarkable and how you can use our safety behaviors to support our journey to First, Do No Harm.  

In this episode of Inside Remarkable , we speak with Julie Barfield, a Great 100 nurse, about the importance of taking chances and making a difference in the lives of our patients.

Today, we sit down with Tonya Robinson, a volunteer coordinator at Novant Health Presbyterian Medical Center. She always felt the calling to help others and knew that healthcare would be the best place to serve her community. Listen on to hear more about Tonya’s role at Novant Health and how she earned the honor of representing North Carolina as a Lung Force Hero at Congress in March 2020. 

Chief safety, quality and epidemiology officer David Priest, MD, discusses different safety and quality rating programs. In this episode he covers Leapfrog Group safety grades, the Centers for Medicare and Medicaid Services five-star quality rating system and more. 

In this episode we hear from Kimberly “Kitty” Webb, Novant Health patient partnership specialist, about how she often felt vulnerable as a child growing up in foster care. Her understanding of what it means to be vulnerable now helps Kitty relate to patients, who can also feel vulnerable at times.

In this episode we hear from Jean Miller, outreach resource specialist at Novant Health Today’s Woman OB/GYN and recipient of the Mark, our team member recognition program. Jean works tirelessly to reduce infant mortality rates by connecting patients with resources that can positively impact their babies’ health, things like education, food, transportation, counseling and housing. Jean’s story of...

In October, Novant Health Mint Hill Medical Center celebrated its one year anniversary. In those 365 days, our team members have provided a remarkable patient experience for thousands of patients. Now, Joy Greear, the president and chief operating officer at Mint Hill, takes us on the hospital’s journey from planning the layout and breaking ground to caring for patients today.

In this episode, we speak with Chandra Swaim, a nurse at Novant Health Clemmons Medical Center, about how a scary experience as a patient inspired her to become a nurse and the unexpected way she was reconnected with her past.

In this episode of Inside Remarkable, Nikki Nissen, senior director and chief nursing officer for the Novant Health Medical Group, details her journey of living in foster care, becoming a teenage mother and her "accidental" rise into nursing leadership. Find out who she credits all her success to.

In this episode of Inside Remarkable, team member Karla Aldridge tells us about her work with the Novant Health Explorers program, which allows high school students in all of our markets to explore clinical and administrative careers. We'll also hear from Felicity Booth, a high school student who has participated in the program for the past two years. Find out how these opportunities spark student...

In this episode we hear from Katrina Sanders, orthopedic nurse navigator, on how her passion for caregiving and "no one is a stranger" attitude help her deliver the remarkable patient experience. 

Jermaine Dalton is among the relatively small number of black men in nursing. Why is that the case and why does having more representation matter? In this episode we discuss the challenges and solutions ahead.

In this episode we hear from Mike Bianchin, vice president of logistics operations, on the magic that goes into making sure team members and patients can always access life-saving medical devices and supplies where and when they need them.

In this episode of Inside Remarkable, team member Tony Bentley shares how he survived sudden cardiac arrest thanks to CPR, community members and Novant Health team members delivering our mission, vision and values. Listen until the end for things you can do to help someone experiencing sudden cardiac arrest. Thank you to http://www.freesfx.co.uk for the sound effects featured in this episode.

A nurse, physician, chaplain and bioethicist discuss the role of humanity in healing in this episode. Tune in for the first ever Novant Health Reads book club podcast as we discuss "In Shock: My Journey from Death to Recovery and the Redemptive Power of Hope."

In this episode of Inside Remarkable , Jonathan Fisher, MD, shares how he got out of his lowest point of life with the help of the practice of mindfulness.

In this bonus episode of Inside Remarkable, Jonathan Fisher, MD, walks us through a mediation exercise.