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Glenn speaks with Ken Greene, President of Radisson Hotel Group, Americas on what it takes to completely transform a hotel company, including its name, how he got to run a major hotel organization, future growth plans and some insight into his personality. But first, Glenn shares his gratitude on his 100th episode and shares the experience of deciding to, then starting your business through his pe...

Glenn speaks with Pat Pacious, President & CEO of Choice Hotels International, to see how the first six months have gone as CEO, the state of Choice Hotels and more. But first, Glenn and hotel owner Rupesh Patel dish on how to keep employees engaged and exceeding guest expectations. Subscribe to our weekly newsletter. Text hotel to 66866. Visit the brand new www.novacancynews.com Send us your thou...

In this episode, we speak with Estella Hale, VP of Products, SHR, to examine the overall distribution landscape and learn how hoteliers can provide relevant content to potential guests. Plus, a look at how the past was about connecting hotels to channels, how the modern customer is upending that philosophy, and how to understand the moment of relevance where a buying decision is made. Visit: SHR G...

Glenn speaks with David Kong, CEO, Best Western Hotels & Resorts. Get a sneak peak at Best Western's upcoming new brand, and lots more as we go behind the scenes. But first, Glenn and Bruce Ford, SVP/Lodging Econometrics deliver a show live from #AAHOACON18.    Subscribe to our weekly newsletter. Text hotel to 66866. Visit the brand new www.novacancynews.com Send us your thoughts and comments to G...

Glenn speaks with Michael Tall, President and COO of Charlestowne Hotels . They discuss the rapid growth of upscale chain hotels, independent lifestyle soft brands, transforming run-down motels into design-oriented stylish accommodations and much more. And, of course, what it's like having a top hotel in the country according to Travel + Leisure . But first, Glenn and producer Jeff Polly chat abou...

This week, we look at 50 years of Preferred Hotels & Resorts . Topics include company history, expansion, the evolution of the independent hotel space, and why it's so popular today, as well as the future of Preferred. First, Glenn speaks with Chris Green, COO of Chesapeake Hospitality on topics such as industry consolidation and its effect on management companies, what tax reform means to managem...

The Vegas Food Expo is coming April 15 &16 to the Westgate.  https://vegasfoodexpo.com/ It's an F&B conf dedicated to the promoting the country's emerging food producers and helping them get their food's discovered. We speak to Brett Ottolenghi, founder of the Vegas Food Expo, about the show, the foods to be discovered and why it's great for chefs and foodies to attend.  Subscribe to our weekly ne...

This week Glenn hosted the opening panel at the California Lodging Investment Conference. The next day, was a celebratory BBQ and lots of discussions about the state of hospitality, how CA is an hotel economic driver and lots of fun stuff is discussed over several beers. Joining Glenn are CLIC conference founder Craig Sullivan and Bruce Ford, SVP, Lodging Econometrics. Subscribe to our weekly news...

In this bonus episode we chat Adrian Kurre, global head for Homewood Suites by Hilton and Home2 Suites by Hilton to discuss the final results from the brand's #roadto200.  Then we explain everything you need to know and stuff you didn't realize you needed to know about key money with attorney Rahul Patel. Subscribe to our weekly newsletter. Text 'hotel' to 66866. Visit the brand new www.novacancyn...

Another show, another wholesale brand reinvention. This time it's the $200 million recreation of Crowne Plaza. The concept: bringing humanity to business travel. Monte Jump, Director, F&B and Service with IHG's Crowne Plaza, shares how this new unscripted approach to service, and reinventing amenities, will connect with guests. First, Glenn and Bruce Ford, SVP, Lodging Econometrics, chat it up in...

In this episode we find out how Sean Worker, President/CEO of BridgeStreet Global Hospitality is reinventing his company. It's morphing from a pure serviced apartment provider to a platform dedicated to using technology to connect suppliers with buyers in real time, including what was formerly his competition. It's a radical transformation of the company's DNA. We find out why he's doing it and ho...

My Place Hotels is making its impact as franchisor of an all-new build economy extended stay hotel brand. Fortunately, CEO Ryan Rivett has a product that's connecting with both owners and hotels guests because of its no fuss, no-frills approach. Plus, Ryan comes from a long line of hoteliers whose grandfather happened to create and grow one of this country's most well know hotel brands. Now, this...

Christopher Elliott is the ultimate consumer advocate. His extremely popular site Elliott.org is home base to his efforts, while his column in USA Today  and Washington Post are a must read. Fighting for the rights of customers he fights back against wrongdoing committed by big corporations such as airlines, cruise companies and hotels. Glenn and Chris talk about the biggest issues customers care...

Longo shares why mentoring is so important, not just to students, but for professionals too. Jeffrey Longo completed his master's degree in sports administration from Wingate University in 2012, and his bachelor's degree in psychology and communication from Rutgers University in 1997. He has 18 years of experience in professional sports administration, including six seasons as president of the Cha...

Gary Hernbroth wants your staff to excel. As a business trainer and professional speaker, he's dedicated to ensuring hotel employees excel for their customers and those paying their salary. We learn valuable techniques to improve YOUR business. Then, Tarun Malik, President of Johnson & Wales Charlotte, on the hospitality F&B business, how it's changing, what students think of the restaurant busine...

Tim Dressen is the host of the super popular Five Hundy by Midnight podcast , which he's been doing weekly for 13 years!! Yes, podcasting is that old. Glenn and Tim are Vegas experts, each visiting more than 75 times each. They dish on the latest Las Vegas gossip, including sexual harassment allegations against famous men, the sad end to Lucky Dragon, amazing new resorts coming to town, and much m...

First, Glenn and his Here to Stay TV producer Peter 'Art' Lewry of Hunter Gatherer are in Amsterdam. They discuss why Amsterdam is the home to so many innovative hospitality concepts such as Zoku , Sweets Hotels , Yays Amsterdam Zoutkeetsgracht , and The Student Hotel . Plus, Glenn hosted a roundtable event at the Serviced Apartment Summit Recharge , so the guys discuss the event. Then, Glenn spea...

Glenn and Bruce Ford, SVP Business Development with Lodging Econometrics make their predictions for ALIS , and the industry in general. This was recorded prior to the Wyndham/ La Quinta deal announcement , but they talk about that sort of stuff anyway.   Then we look at reinventing a hotel for the modern guest with T. Dupree Scovell, Managing Partner and Chief Investment Officer of Woodbine Develo...

We made this a bonus episode because the content is just that good. This show is about the history of revenue management, and how it morphed into revenue optimization and revenue strategy. More important, Glenn and Patrick Bosworth, Co-Founder and CEO with Duetto, share the state of revenue strategy today, how technology is disrupting and changing everything about the hotel business and much more...

First, we explore the amazing community of downtown Las Vegas with a roundtable chat featuring Justin Kingsley Hall, who is the Executive Chef of the Kitchen at Atomic in Downtown Vegas, Corey Nyman, Nyman Group , Craig Nyman, Life is Beautifu l Festival. Then Glenn and Cindy O'Keefe, SVP Golden Nugget/Asst. General Manager of Golden Nugget examine her career, how Vegas has changed since her arriv...

Wow! What a show! Two HUGE interviews this week. First, we focus on politics with a revue of 2017 and a look at the 2018 legislative agenda with Chip Rogers, President & CEO of AAHOA . Topics include: Tax Reform, Regulation Reform, the US economy and  education through AAHOA. Plus, we learn that Glenn and Chip both worked at the same fast food chain in their formative years. Then Glenn and Brian Q...

No Vacancy News is the place for hotel industry podcasts! So, this week, we introduce you to Check Out California .  Hosted by industry insiders Craig Sullivan and Raad Ghantous, they dissect the CA hotel market twice a month. And we're bringing you their shows.  OK, so Glenn couldn't stay away and is a guest in this show. His segment starts at 42:20. He calls in from the bottom of a well.  This i...

Two superstar interviews this week to help you usher in 2018. First up is Gerry Chase, President and COO of New Castle Hotels and Resorts; then we have Lee Weeks, CEO of Coral Hospitality. From the team here at No Vacancy: Have a Happy New Year, and we'll see you in 2018. Subscribe to our newsletter. Text 'hotel' to 66866. Visit the brand new www.novacancynews.com Send us your thoughts and comment...

This week we get to the bottom of the frightening drop in travel to the United States. Is this a Trump slump, outsized exchange rates, or something more ominous? We talk to Roger Dow, CEO of US Travel , on many issues affecting all components of the travel industry that generates $2.3 trillion in economic output. First, we speak with Suraj Patel, President of the hotel ownership group Sun Group of...

Raad Ghantous has not one, but two radio shows: The Raad Life and Check out California host. However, he is also a renowned industry designer and heads up Raad Ghantous & Associates , where he brings smart business acumen as part of his overall design approach when focusing on the spa business, for example. Too many spa minded people simply aren't seeing the economics of this business in the right...