No Vacancy Live!

Sorry about the delayed posting! It's the snow's fault. Tom Corcoran helped create the hotel industry REIT, which in turn happened to define how many investors buy hotels today. FelCor is a public company (NYSE: FCH) that owns more than 100 properties. You'll learn the story of how he and his partner created the business, how Tom got involved in hospitality and how other can follow.   But first, G...

Exhale was doing it before mostly everyone. Combining fitness, spa and a healthy living ethos to transform the fitness business into the wellness industry. We talk about how she started the company, the move away from traditional gyms and spas into something that creates a more holistic approach to wellbeing. It's a lifestyle brand, not luxury living. Exhale facilities are located both in hotels a...

This past year Jagruti Panwala started a magnificent journey when she was named secretary of AAHOA. In just a few years she will chair the organization, keeping her busy for the next few years. We discuss legislative issues, her role in the organization, balancing a career managing several businesses, including home ownership. How does she do it all, all while advancing the goals of the largest as...

During this in-depth show you'll learn all about: Tips for hotels and other venues to maximize their bandwidth and keep up with the increasing demands being placed on guest Wi-Fi networks Addressing data privacy concerns for guests when using guest Wi-Fi networks Up-and-coming trends such as data analytics, online search using voice as an interface, etc.   www.nomadix.com  

Raul Leal, CEO of Virgin Hotels reveals the secret sauce behind creating the Virgin Hotel Chicago. According to readers of Condé Nast Traveler, it's #1 Hotel in the United States and Chicago, appealing to business and leisure travelers, with a score of 98.1. Amazing! He also reveals what it takes to create a strong brand. But first, Glenn and chef Chip English square off once again. This time, the...

Travel Channel's Hotel Impossible host Anthony Melchiorri reveals behind the scenes stories, his approach to creating hospitality success for flailing owners, why people can't keep their hotels clean and powerful life lessons. He's even creating his own hotel and shares his secrets to ensuring its success. But first, Glenn blasts hoteliers that are not understanding the new paradigm of loyalty and...

Alan Roberts, Global Head- Embassy Suites by Hilton, Hilton Worldwide, and Glenn discuss the fascinating elements making up the Embassy Suites brand. It's a dream dive into the fabric of its components, that's consistently reevaluated though a culture of innovation. We hear about how it must equally appeal to customers and hotel developers, global growth strategy, free booze, leapfrogging travel t...

This week Glenn dips his fingers into the vault to pull out a lost episode. And it's awesome.  Hear the history of Las Vegas through the prism of its oldest steakhouse, the Golden Steer, which opened in 1958. Owner Michael Signorelli tells a great tale about how this became a famous haunt for entertainers, the mafia and high rollers. The Golden Steer Steakhouse is also known for its famous and inf...

Les Roches International School of Hotel Management is ranked by luxury hotel hiring managers among the top three hospitality management schools in the world as a training ground for international careers (TNS Global Survey, 2013). Les Roches is renowned for its Swiss standards of excellence, entrepreneurial spirit and innovative programs. It has a global reach, with campuses in Switzerland, Spain...

Apple Leisure Group is the nation's only vertically integrated hospitality company with more than $3.4 billion in annual revenues. Plus, ALG is of the fastest growing luxury leisure travel companies in North America. ALG has signed 10 resort deals over the last 10 months, growing the company's resort brand management portfolio by 15 percent in less than one year. This is a great success story you...

This week Glenn is in Las Vegas and getting the scoop on the newest happening trends there. First, he speaks with Dan Bernbach, who is in charge of the brand new Park Theater at Monte Carlo, which opens next week. Hear about the theater, the big acts coming to town and how the Mote Carlo is in the midst of a two year transition and re-branding.   Then Glenn learns what it takes to have a successfu...

We speak with Craig Sullivan of Parkwest who shares his secrets to great hotel renovations. Plus, he shares why you need to be at the CLIC conference this coming March 9, 2017. www.clicconference.com www.parkwest.co  

That's right, this week Glenn shares the mic with the leader of IHG here in the Americas. They discuss everything you need to know about what the company is up to, and how Elie Maalouf sees IHG fitting into the bigger hospitality business. Kimpton , Holiday Inn , Hotel Indigo are all touched on, and Glenn again shows his unyielding love for EVEN hotels . Glenn also shares his views regarding how h...

Glenn chats with Cameron Mitchell, founder of Cameron Mitchell Restaurants. The company started humbly but now brings in $250 million revenue annually. Learn all about how he did it and how his life philosophy helped him to create a powerful Midwest company employing thousands.  Restaurant brands include Cameron's , Cap City Fine Diner & Bar ,  The Guild House ,  Hudson 29 Kitchen + Drink ,  M , ...

Glenn chats with Micah Solomon, author of The Heart of Hospitality : Great Hotel and Restaurant Leaders Share Their Secrets. The guys share what's important to today's guests and why it matters. Plus you'll hear some great success stories too. But first, Glenn and Jeff share some amazing trade show secrets that will help you generate buzz and better sales. Road warriors rejoice! You don't have to...

Glenn chats with Ron Swidler, Principal, Branding with the Getty's Group to discuss the critical nature of branding within the hotel industry. This is an amazing and insightful discussion you are sure to love! But first, Dave and Glenn discuss what will happen to the hotel industry under a Trump Administration. Will promised tariffs from China goods affect American companies importing products? Wh...

Glenn chats with Vince Lentini, SVP of Marketing with Affinity Gaming. They specialize in regional casinos and are becoming a major force around the country. Today, they talk about the state of casino gaming, how its changing and what is it that guests are interested in experiencing. The company is also betting heavily on e-gaming tournaments. They've started competitive skill-based video game tou...

Glenn chats with Marco Roca, EVP Hotel Development with Hard Rock Int'l. They talk about the state of the brand, what makes the Hard Rock brand resonate with customers, how it's expanding throughout the world, and lot's more. First, Glenn chats with Johnathan Albano, who is not only the CEO Of Lodging Metrics, but also hosts the Lodging Leaders podcast. Perhaps you heard Glenn on that show? They s...

Go behind the scenes with The Refinishing Touch's president and CEO Mario Insenga. With nearly 40 years in the business, TRT has become experts in myriad disciplines and this show reveals them all. Hosted by hotel industry expert Glenn Haussman, the show focuses on the myriad ways TRT can save you money while accentuating your hotels' room and public space products. These guys do so much more than...

Glenn chats with AAHOA Chairman Bruce Patel and Chip Rogers, AAHOA's President & CEO. With nearly 16,000 members representing nearly half the hotels in this county, this association is a massive force both in the industry and on Capitol Hill. But it wasn't always that way. AAHOA stands for the Asian American Hotel Owners Association and we discuss how a small group of Indian immigrants faced unrel...

Glenn gets Milton Segarra to open up about the problem facing Puerto Rico. As President and CEO, Meet Puerto Rico, he is tasked with boosting the profile of the meetings and conventions business. But he has more challenges than any of us could imagine. They get right into discussing the island's financial crisis, zika, and other issues affecting this great destination. BUT, there is good news, and...

Glenn is fortunate enough to speak with David Kong, president & CEO of Best Western Hotels & Resorts. They speak about the massive change Best Western has underwent under Kong's leadership and all about their new brands under the SureStay banner. It's a huge departure for this stalwart company. We explain how. But first, Glenn speaks with producer Jeff Polly, of endpoint Multimedia . They speak ab...

Glenn gets to speak with Raj Trivedi, EVP and Chief Development Officer, and John Cantele, EVP and COO with La Quinta. They talk about the state of the brand, how a company can have just a single brand in a 'bigger is better' environment and what's new at this company. Then Glenn is at the Lodging Conference and chats with Bruce Ford, SVP Business Development. They discuss smart selling techniques...

Sacré bleu! Glenn is all alone this week and while it is very sad for him to be left to his lonesomeness, he has plenty to say. He shares his networking tips and shares his funny tips on how to maximize the cocktail party experience. Then Glenn speaks with Rick Colling, Vice President of Brand Performance Support for the All-Suites category at Hilton Worldwide. They talk about Embassy Suites, Home...

The time for amenity dispensers is now. A major societal shift and technological advancement is combining to make this a solution something guests demand, and they happen to be at a price point owners love. The switch to Amenity fixtures is almost inevitable, as waste and sustainability have become a global epidemic. Learn it works in this sponsored discussion on the ins and out of amenity fixture...