No Vacancy Live!

Sorry for the delayed post. I was flying cross country after emceeing Hotel ROI and had some weather delays. Glenn speaks with the president of Red Roof ! Great chat with this amazing executive taped at the AAHOA conference back in April.  First, Glenn talks with Craig Sullivan , CDO, Broughton Hotels and Bruce Ford, SVP, Lodging Econometrics in a great segment on industry news, issues your talkin...

Glenn speaks with industry legend Lee Pillsbury about his career and newest passion, hotel industry technology. Through his investment arm Thayer Ventures he owns pieces of many companies you've heard of, such as Hipmunk , Duetto , Nor1 , social tables and many more. First, Glenn talks about technology from another angle, slot machines. Skill based slot machines are here and Glenn gave one a spin...

In this bonus episode, we speak with Samsung's Jonas Tanenbaum to discuss critical issues such as: How technology affects guest journey at a hotel; How guest satisfaction ratings can be improved/influenced at a hotel through technology; How televisions are acting as the central hub of a guest's hotel stay; Future customer trends. Subscribe on iTunes: No Vacancy with Glenn Haussman Subscribe on And...

Glenn speaks with Dream Hotel Group's CEO Jay Stein. The guys speak about new development, including projects from Hollywood to Vietnam, Dream's approach to business (Hint: There's big bucks in booze), update on its newest brands Unscripted and more. First, Glenn, and Bruce Ford of Lodging Econometrics , break down the NYU International Hospitality Conference . They discuss what CEOs have to say a...

The ultimate cocktail and bar show! Drive bar revenue! Glenn talks to Dylan Holcomb, House Mixologist for HOTMIXOLOGY on the Fusion network where he creates original craft cocktails for each episode. They talk about cocktail trends, which spirits are most popular, getting local with liquor, why tiki bars rock, and more. Then, Dylan shares great and easy to implement advice on how hotel and bar own...

Former AAHOA Chairmen Tarun Patel and Mukesh Mowji share details of their newest venture where they changed The Hotel Inventory into Aqqire. It's a one stop real estate shop for hotels, gas stations, convenience stores and more. It's all about connecting buyers and sellers of real estate online in real time. In this show, we learn about the state of commercial real estate and why this is a smart o...

Glenn speaks with Paul Snyder, VP Corporate Responsibility with IHG. They talk about empowering hoteliers to make money by blending individual sustainability goals with monetary returns. It's a matter of him helping hoteliers achieve their goals by making their properties more profitable by 'doing the right thing.' Then they discuss the InterContinental Barclay NYC and how they turned a Grand Dame...

Glenn speaks to Michael Taylor of J.D. Power where they talk about the best and worst airlines according to a new survey. According to the J.D. Power 2017 North America Airline Satisfaction Study,SM overall customer satisfaction with airlines has reached its highest level ever, continuing a trend that now stretches five consecutive years. Here we explore why and how did this happen against a backd...

Derek Stevens is widely credited for helping bring back downtown Las Vegas from the precipice of irrelevancy, making it a must visit stop on everyone's Las Vegas vacation. Owner of the The D, The Golden Gate, The Las Vegas Events Center and developer of a new city block big casino, Stevens has redefined the downtown Las Vegas entertainment experience. This is story of the transformation, and what'...

Kevin Barry Fine Art is an industry leader that's changed the way hotel guests interact with the art experience in hotels. This is way beyond a pretty framed picture next to the bed. It's a wholesale reinvention of how art creates sense of place, interactive experiences, and serves as a lynchpin for hoteliers' social media engagement. See their amazing work at places such as major Las Vegas casino...

Ray Schultz, shares major hotel history way back to his involvement with Kemmons Wilson, creator of the Holiday Inn brand. Hear how Schultz started with Holiday Inns, Inc., in 1970, and how he founded the Hampton Inn brand in 1983. We hear those stories, through his days as Chairman and Chief Executive Officer of Promus Hotel Group. But first, Glenn speaks with Donna Quadri-Felitti , the Marvin As...

Padgett is redefining cruising through ultimate personalization, and has the pedigree to do it. Padgett holds 19 patents and multiple innovation awards for wearable devices, experience itinerary scheduling and optimization, digital experience interaction platforms and operational processes. In his former life at Walt Disney Parks and Resorts , he spearheaded the invention, development and implemen...

John Greenleaf, SVP, Global Head, Hilton Garden Inn at Hilton Worldwide shares how Hilton Garden Inn is being refined while simultaneously looks to spread itself around the world. Plus, David Eisen, Editor in Chief of Hotel Management, and Glenn discuss AAHOA, breakdown the massive CEO panel held during the event, and they  talk about how hard it must be to be running Trump Hotels right now. Subsc...

Coming soon for American hoteliers, and already established for more than 3,500 of hotels in India, is hotelbids.com. It's an exciting new platform that delivers reservations at a cost at only $5 - $7 per reservation. Traditional OTAs charge as much as 25% commission per room night, costing hoteliers thousands in unnecessary expenses every month. In this special episode, we learn from Inder Sharma...

Get the behind the scenes story with Keith Cline, President & CEO of La Quinta. Plus, Bruce Ford, SVP Lodging Econometrics. Subscribe on iTunes: No Vacancy with Glenn Haussman Subscribe on Android : https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm Send your comments and questions to Glenn@rouse.media .  Support the show: https://www.patreon.com/novacancy Follow Glenn @Traveling...

Straight from the No Vacancy broadcast studio in San Antonio, TX, we bring you the first in a series of special interviews.

Glenn goes back to Margaritaville, this time for a rousing conversation with Tamara Baldanza, CMO of Margaritaville Holdings. It's the 40th anniversary of the brand and we explore all its permutations from the music and F&B, to its rapidly growing hotel and resort holdings. And yes, even a soon to be built 7,000 home retirement community. But first, Glenn speaks with Corey Nyman of the F&B consult...

Glenn busts social media myths as a form of hotel feedback with help of Rick Garlick, Global Practice Lead, Travel and Hospitality Group at JD Power . They destroy everything we've held sacrosanct when it comes to guest social media commentary. The discuss online complaints, TripAdvisor, the need to respond NOW, and much, much more. First, Glenn speaks with Rebecca Alesia, a travel consultant with...

Glenn speaks with AAHOA Vice Chairman Bhavesh Patel on sacrificing his personal life and business for the AAHOA mission ( www. AAHOA.com ), planning a massive convention and trade show, what it's like to be on the cusp of being Chairman and more. Plus, AAHOA and No Vacancy partnership revealed; and we share info on a new event series, Hotel ROI ( www.hotelroi.com ). It's a series of hyper local on...

Glenn has a wide ranging and fascinating conversation with famed hotelier Harris Rosen. He started on projects such as Disney's Contemporary and Polynesian Resorts before starting his own company with passion, grit and not much money. The man is simply inspiring. He has more than 5,000 associates, puts kids through college, has started charities and has done so much for his people and his communit...

Glenn chats with Bruce Ford about state of European Hotel Industry, behind the scenes at the IHIF financial conference, Here To Stay TV, what Europeans think about Trump and Glenn's impression on Berlin. Glenn also speaks with Rachel Sacco ( www.experiencescottsdale.com ) about how it became a top tourism leader, rebranding its CVB and how to get the most out of a stay in their fine city. Subscrib...

Glenn gets the scoop on the best and worst airlines as rated by The Points Guys ( www.thepointsguy.com ). You'll never guess who's #1! They also talk important issues like the devaluation of airline and hotel miles, and even chat about professional wrestling. But first Glenn speaks with Jennifer Hawkins, President of Hawkins International ( www.hawkpr.com ). She works with luxury hotels and shares...

Please note: This is a cut down release of the 2.17 show interview with Frits van Paasachen. This was posted at the request of Mr. van Paaschen's team, so you may have already downloaded and listened to this interview as part of the Power of Disruption episode. 

Glenn is at the Business Travel Show in London and is starting to get concerned about people wanting to come and visit the United States. Travel is the USA's biggest export and the "Travel Ban" seems to be spooking people about coming to visit the country. Then Glenn speaks with Sean Worker, President & CEO of BridgeStreet Global Hospitality in an encore interview. Glenn thinks BridgeStreet is on...

There's a massive sea change happening in our world, and it goes beyond the worlds of travel and hotels. Disruption is everywhere. We see it in every corner of our lives, but in hospitality, think Airbnb and Uber. In this amazing episode, Glenn speaks with former Starwood and Coors CEO Frits van Paasschen about his new book "The Disruptor's Feast: How to avoid being devoured in a changing global e...