No Vacancy Live!

In this episode we find out how Sean Worker, President/CEO of BridgeStreet Global Hospitality is reinventing his company. It's morphing from a pure serviced apartment provider to a platform dedicated to using technology to connect suppliers with buyers in real time, including what was formerly his competition. It's a radical transformation of the company's DNA. We find out why he's doing it and ho...

My Place Hotels is making its impact as franchisor of an all-new build economy extended stay hotel brand. Fortunately, CEO Ryan Rivett has a product that's connecting with both owners and hotels guests because of its no fuss, no-frills approach. Plus, Ryan comes from a long line of hoteliers whose grandfather happened to create and grow one of this country's most well know hotel brands. Now, this...

Christopher Elliott is the ultimate consumer advocate. His extremely popular site Elliott.org is home base to his efforts, while his column in USA Today  and Washington Post are a must read. Fighting for the rights of customers he fights back against wrongdoing committed by big corporations such as airlines, cruise companies and hotels. Glenn and Chris talk about the biggest issues customers care...

Longo shares why mentoring is so important, not just to students, but for professionals too. Jeffrey Longo completed his master's degree in sports administration from Wingate University in 2012, and his bachelor's degree in psychology and communication from Rutgers University in 1997. He has 18 years of experience in professional sports administration, including six seasons as president of the Cha...

Gary Hernbroth wants your staff to excel. As a business trainer and professional speaker, he's dedicated to ensuring hotel employees excel for their customers and those paying their salary. We learn valuable techniques to improve YOUR business. Then, Tarun Malik, President of Johnson & Wales Charlotte, on the hospitality F&B business, how it's changing, what students think of the restaurant busine...

Tim Dressen is the host of the super popular Five Hundy by Midnight podcast , which he's been doing weekly for 13 years!! Yes, podcasting is that old. Glenn and Tim are Vegas experts, each visiting more than 75 times each. They dish on the latest Las Vegas gossip, including sexual harassment allegations against famous men, the sad end to Lucky Dragon, amazing new resorts coming to town, and much m...

First, Glenn and his Here to Stay TV producer Peter 'Art' Lewry of Hunter Gatherer are in Amsterdam. They discuss why Amsterdam is the home to so many innovative hospitality concepts such as Zoku , Sweets Hotels , Yays Amsterdam Zoutkeetsgracht , and The Student Hotel . Plus, Glenn hosted a roundtable event at the Serviced Apartment Summit Recharge , so the guys discuss the event. Then, Glenn spea...

Glenn and Bruce Ford, SVP Business Development with Lodging Econometrics make their predictions for ALIS , and the industry in general. This was recorded prior to the Wyndham/ La Quinta deal announcement , but they talk about that sort of stuff anyway.   Then we look at reinventing a hotel for the modern guest with T. Dupree Scovell, Managing Partner and Chief Investment Officer of Woodbine Develo...

We made this a bonus episode because the content is just that good. This show is about the history of revenue management, and how it morphed into revenue optimization and revenue strategy. More important, Glenn and Patrick Bosworth, Co-Founder and CEO with Duetto, share the state of revenue strategy today, how technology is disrupting and changing everything about the hotel business and much more...

First, we explore the amazing community of downtown Las Vegas with a roundtable chat featuring Justin Kingsley Hall, who is the Executive Chef of the Kitchen at Atomic in Downtown Vegas, Corey Nyman, Nyman Group , Craig Nyman, Life is Beautifu l Festival. Then Glenn and Cindy O'Keefe, SVP Golden Nugget/Asst. General Manager of Golden Nugget examine her career, how Vegas has changed since her arriv...

Wow! What a show! Two HUGE interviews this week. First, we focus on politics with a revue of 2017 and a look at the 2018 legislative agenda with Chip Rogers, President & CEO of AAHOA . Topics include: Tax Reform, Regulation Reform, the US economy and  education through AAHOA. Plus, we learn that Glenn and Chip both worked at the same fast food chain in their formative years. Then Glenn and Brian Q...

No Vacancy News is the place for hotel industry podcasts! So, this week, we introduce you to Check Out California .  Hosted by industry insiders Craig Sullivan and Raad Ghantous, they dissect the CA hotel market twice a month. And we're bringing you their shows.  OK, so Glenn couldn't stay away and is a guest in this show. His segment starts at 42:20. He calls in from the bottom of a well.  This i...

Two superstar interviews this week to help you usher in 2018. First up is Gerry Chase, President and COO of New Castle Hotels and Resorts; then we have Lee Weeks, CEO of Coral Hospitality. From the team here at No Vacancy: Have a Happy New Year, and we'll see you in 2018. Subscribe to our newsletter. Text 'hotel' to 66866. Visit the brand new www.novacancynews.com Send us your thoughts and comment...

This week we get to the bottom of the frightening drop in travel to the United States. Is this a Trump slump, outsized exchange rates, or something more ominous? We talk to Roger Dow, CEO of US Travel , on many issues affecting all components of the travel industry that generates $2.3 trillion in economic output. First, we speak with Suraj Patel, President of the hotel ownership group Sun Group of...

Raad Ghantous has not one, but two radio shows: The Raad Life and Check out California host. However, he is also a renowned industry designer and heads up Raad Ghantous & Associates , where he brings smart business acumen as part of his overall design approach when focusing on the spa business, for example. Too many spa minded people simply aren't seeing the economics of this business in the right...

We learn everything about the new Moxy Times Square through an in-depth conversation with the property's developers. We speak with Mitchell Hochberg, President of the Lightstone Group and learn about the process to develop, design and build the hotel. Plus, we hear all about their F&B partnership with Tao Group , which yielding the largest rooftop (and most innovative) bar in the city (the country...

Today we hand the reins over to Tim Cameron. He's an associate professor, College of Culinary Arts at Johnson & Wales University, and he definitely knows his food.   In this minisode (yeah, we made that up), we learn about how shifting demographics is affecting southern American cuisine. We think this is pretty interesting stuff, and believe you will too.  We like this concept so much, we've partn...

Glenn shares his thoughts about this past week's Design Connections conference, which brought together the design disciplines of hospitality, education, office and healthcare under one roof. Then, Jennifer Johnson, a VP of Loyalty Marketing at Foxwoods , and Aron Ezra, CEO with OfferCraft , about using gamification to turbocharge hospitality campaigns. We explore how Foxwoods did it, so you can to...

Woodspring Hotels is coming out the other end on a complete company reinvention. New name, new imaging, pretty much new everything. Glenn catches up with Ron Burgett, EVP Franchise Operations and Development and Wendy Hoekwater, CMO at WoodSpring Hotels to discuss the changes, where the company stands now, and how they're appealing to operators and customers. First, Glenn speaks with Ken Greger, M...

Essential to hear, this interview was potentially the toughest Glenn ever conducted. But it's a story that can save lives. Glenn speaks with Rani Hong, a sex slavery victim and now a leader in this critical human rights movement. She was just seven years old when she was stolen, then sold in her native India. This interview shares elements of her experience, but more critically gives you the power...

Author, speaker and adventure traveler Jeff Evans has been a paramedic in war zones, took a blind man to the summit of Mount Everest, and competed on a reality TV show. Yup, he's done it all. Today Evans shares his story and how you can find the strength within yourself to achieve what you've always thought impossible. Visit: http://www.jeffbevans.com/ First, Glenn speaks with Steven Schwartz, Pre...

Glenn was in Vegas weeks ago and recorded this show alongside Bruce. Both dark and light, we focus on the aftermath of the Las Vegas Shooting with Corey Nyman before moving on happier things. Look, we simply could not ignore the elephant in the room. Then Glenn and Bruce check out Bandito, an Off-Strip Latin restaurant that hits all the right marks. We learn all about what it takes to make a resta...

Glenn and Bruce Ford, SVP of Lodging Econometrics analyze the state of the industry and the action at the Lodging Conference, one of the industry's top deal making events. Are times too good? Too many new brands? Will Glenn ever speak slower? We find out. Then, Kim Sims, President, and Chris Green, COO of Chesapeake Hospitality share their company's 60 year story, as well as how management compani...

Hotel Impossible host Anthony Melchiorri is back on the show! We had such a good time podcasting last time, we did a whole other show right after.  And be sure to join us Monday 11/13 for a special Facebook LIVE event where Glenn and Anthony are teaming up to answer YOUR questions! That's November 13 at 2pm EST. Join us in person during BDNY at the Black Carpet Live Area! Level 2, Concourse Lobby....

While you may think this will be the type of interview that's a total sales pitch for some of the Marriott family of brands. It's not. In this interview we focus primarily on innovation, what it takes to bring giant companies together and lots of other interesting and fun stuff. But first, Glenn shares his thoughts on the lodging conference and explains what the issues really are these days. He al...