No Vacancy Live!

Aly El-Bassuni, SVP, Franchise Operations, Americas at Radisson Hotel Group shares company update on franchise sales,  brand changes and more including landing Treasure Island in Las Vegas and several NY properties. First, Amanda Frasier, EVP, Standards and Ratings, Forbes Travel Guide reveals the world's best bar and what they doo to make them the best. View the 2019's World's Best Hotel Bars Ann...

After 10 years of good times the industry is facing decreasing margins and supply growth outpacing demand. How do you compete in times of increased uncertainty? Listen to my conversation with IDeaS Chief Evangelist Klaus Kohlmayr about the state of the industry and what action hoteliers need to take to remain competitive in 2020. visit. www.ideas.com  

Gary Isenberg, President, LWHA® Asset Management Services, and Glenn Haussman discuss how the traditional hotel business, the sharing economy, co-working, co-living and more are transforming the future of the hotel business into something new. Learn more about Gary and LWHA here:  http://lwhospitalityadvisors.com Subscribe to the show via the No Vacancy News network:   iTunes , Google Play , Stitc...

Sloan Dean, COO and Jarrad Evans, CIO of Remington Hotels explain their corporate strategy, the state of the hotel business as they see it, and discuss their portfolio and what it's like having a property in Alaska. First, Jeff Crabiel, GM Westin Nashville discuses what it's like running his hotel, catering to the convention crowd, the explosive growth of the hotel business in Nashville and lots m...

The key to a traveler's heart nowadays seems to be through the stomach. Food tourism already makes up over a quarter of total travel revenue, and it is expected to grow significantly in the next 5 years.  Not only are food and beverage (F&B) experiences a giant source of additional revenue, but prosperous hoteliers have already discovered that these experiences are a lucrative source for driving l...

What is conversational ecommerce? Our guest explains that it's the intersection between messaging apps and shopping, empowering brands to interact directly with consumers. How does this impact the guest journey? The guest experience during their stay? Your hotel revenue? Only one way to find out…listen in now! Guest: Lex ten Veen, EVP Strategic Partnerships, Uberall, former CEO of Navads Time: 28...

Some more insight gleaned at The Lodging Conference. We speak with Geoff Andrew, CEO of World Hotels about why they were acquired by Best Western Hotels & Resorts. First, Peter Berk, PMZ Capital on state of hotel financial markets as interest rates are at "generational lows" according to Berk. Subscribe to our weekly newsletter. Text hotel to 66866. Visit www.novacancynews.com Send us your thought...

This past week we had The Lodging Conference in Phoenix AZ and Glenn up his analysis on the event from all perspectives. Then we learn about the new Atwell Suites brand by IHG in an interview with VP Jenn Gribble. They're making a play for what they call the long stay of four to six nights. Then Glenn speaks with industry icon Kirk Kinsell. From leading IHG and Loews, to starting his own investmen...

Glenn and Estella are joined by Cliff Galitz from Google Travel to break down Google's efforts to simplify the guest's travel planning process and how to secure your hotel strong leads by leveraging Google My Business and all the cool intelligence and automation wrapped up in Google Hotel Ads. Guest: Cliff Galitz,  Partner Development Manager, Google Time: 18 minutes

According to the execs at Selina, the brand is not just a hostel, it's a place to connect with others. It's also a place for creating community and coworking. Essentially, it's the future of hospitality, a trends Glenn has been squawking about for years. He talks to Ravi Govada, Head of Global Market Research at Selina about the brand and how it's leveraging the latest trends. But first, Glenn and...

We attended the Legislative Action Summit this week and caught up with AAHOA Chair Jagruti Panwala, Congressional Representative Ed Case, Best Western Hotels & Resorts' COO Ron Pohl. But first, Glenn and his special cohost Anthony Melchiorri discuss the major issues affecting the hotel business in this unique crossover with the Checking in with Anthony and Glenn podcast ! Subscribe to Checking In...

Savvy hoteliers are taking control of their hotel's reputation with guest feedback technology, but it's their embrace of Customer Experience 2.0—dealing with issues, real-time, and putting that data in motion, that is making a huge difference. Why is this different than historical hotel surveys? It's easier than ever to engage with a guest while still in-house, gathering positive, and negative fee...

Recorded during Red Roof's brand conference this week, Glenn chats with both red Roof President Andy Alexander and Chief Development Officer Phil Hugh. They discuss the annual conference, respective brand updates and much more. Subscribe to our weekly newsletter. Text hotel to 66866. Visit www.novacancynews.com Send us your thoughts and comments to Glenn@rouse.media , or via Twitter and Instagram...

Hey hoteliers! It's budget season.  Gary Isenberg, President, LWHA® Asset Management Services, and Glenn Haussman discuss what you need to be thinking about most when it comers to figuring out next year's spend for your hotel assets.  Learn more about Gary and LWHA here:  http://lwhospitalityadvisors.com Subscribe to the show via the No Vacancy News network:   iTunes , Google Play , Stitcher

Grand Rapids wants your business, so they created a special Hotel District. What it means and why this might be a great idea for your community. We chat with George Aquino, vice president and managing director, AHC+Hospitality to learn more. Then, with Lindsay Wilkinson who is Director, Corporate Responsibility – Environment and Commercial Integration at IHG shares why the company is jettisoning i...

Big news from Aimbridge Hospitality and Interstate Hotels & Resorts as they announce plan to merge. Bruce Ford of Lodging Econometrics and Glenn break the deal down and analyze the ramifications. What do you think of the deal and how do you think it'll affect the overall hotel business Watch the video version on FB, LinkedIn, You Tube and at NoVacancyNews.com 

Hoteliers have been talking about collecting data for years, but have struggled to turn it into something practical. Now, the advances in technology and processing power are allowing the use of machine learning to leverage that data in meaningful ways. But, what does that really mean? Kelly McGuire sits down with Glenn and Estella while at HITEC to break all down for us. Guest: Kelly McGuire, PhD,...

Here's a vibrant discussion on staff security and safety. This panel was hosted by Glenn Haussman and features:  Adrienne Weil – VP of Strategic Partnerships, AHLA Parminder Batra – Co-Founder and CEO, TraknProtect Steven Norris – VP of Business Development, BluIP Einar Rosenberg – Chief Innovation Officer, Creating Revolutions Robb Monkman – Founder and CEO, React Mobile Subscribe to our weekly n...

In our first segment, Fabian Bartnick shares details on a new Esports league for Revenue Managers. It's coming this fall so the question is, do you have the mettle to win?  Join now at https://www.therevenueleague.com/ Then, Christine Magrann, COO of Makeready on creating winning hotel brands that stand out in their markets. Subscribe to our weekly newsletter. Text hotel to 66866. Visit www.novaca...

In our first segment, Glenn gives us a quick update before heading into a chat with Nicolas Martinez who develops hotels for Hilton in Mexico. What's his job like? How does it differ being in Mexico with so much territory? We find out! Then Rick Colling, Global Head of Homewood Suites by Hilton go deep with the brand to explore 30 years of history, where the brand stands now with a smidge fewer th...

Seasoned Revenue Manager, Collette Barss, joins Glenn and Estella on the floor at HITEC 2019 to talk about moving the use of a hotel's property management system beyond simply 'check-in' and 'check-out.' But, the PMS is siloed is it not? Where can we go from here and what's on her wish list? Listen in to found out!  Guest: Collette Barss, Revenue Manager, Portola Hotel & Spa Time: 21 minutes

In our first segment, Derek Gagne, Associate Principal, EDSA shares how outdoor spaces of hotels and resorts are being reinvented with elements such as swim up suites. We look at projects such as Venetian Las Vegas, Hard Rock Hotels in FL, and Atlantis. Then Jay Stein, CEO, Dream Hotel Group, discusses how the brand continues to be a powerful boutique offering for customers and the investment comm...

Gary Isenberg, President, LWHA® Asset Management Services, and Glenn Haussman delve into the strange state of the hotel business' financial health. Is it up, is it down, does it matter? And of course, what YOU can do about it.  Learn more about Gary and LWHA here:  http://lwhospitalityadvisors.com Subscribe to the show via the No Vacancy News network:   iTunes , Google Play , Stitcher

For this bonus episode we present a panel discussion focused on personalization, guest experience and the CRS, which was recorded during Amadeus' annual customer conference.  Panelists: Curtis Brewer – SVP, Reservations and Website Solutions - TravelClick  Will Darrah – VP, Reservations – TravelClick Ted Horner - Managing Director - E. Horner & Associates Tim Kinsella - SVP Global Sales, CRS/PMS/P...

In our first segment, Bruce Ford, SVP, Lodging Econometrics shares the latest stats regarding the new hotel construction pipeline. We learn which markets are hot, which ones are way too hot, and lots more. Then Hannes Spanring, CEO, and, Ben Cary, SVP, Development USA with MEININGER Hotels share the 20 year old history of this hotel/hostel hybrid, how the brand has suddenly found itself in the mid...