No Vacancy Live!

Once the virus epicenter, L.A. is starting its comeback – safely reopening museums, indoor dining, theme parks and outdoor live events, including spectator sports, with appropriate capacity controls and safety protocols. We're joined by Los Angeles Tourism's President & CEO Adam Burke, who is providing an update on L.A.'s recovery!

Julius Robinson, Marriott International's Chief Sales & Marketing Officer, US and Canada; has an essential job, getting people interested in travel and staying their hotels. Here's how he sees opportunity going forward and how he plans to leverage it for Marriott. Bonvoy's 140 million members may offer a clue!

We go behind the scenes with Ron Pohl , COO of Best Western® Hotels & Resorts to get an update an dhow they will leverage the surging state of the hotel business

In what may the biggest hotel story of the last year, Sonesta has morphed from a small hotel company to one of the industry's leaders. CEO Carlos Flores shares the story. Also, a live report from Disney World and a focus on autism awareness. Packed show!

Anthony and Glenn chat about what's on their minds and answer audience questions.

We're joined by the team from Twin Peaks to mix up some Old Fashions, have some fun chatting about hotels, F&B and more.

Jessica Blotter is CEO & Co-Founder of Kind Traveler, the first socially conscious Give + Get hotel booking & media platform empowering travelers to positively impact visited communities. Through a Give + Get booking model, travelers unlock exclusive hotel rates + perks to book directly with curated Kind Hotels when they give a $10 nightly donation to a local charity that positively impacts commun...

As we continue moving through recovery, Revenue Management is more critical than ever to generating maximize revenue from every reservation. That's why we went to Cesar Wurm, VP of Commercial & Revenue Management for IHG. He shared best practices and strategies, especially with major demand discrepancies across the country. This is essential viewing for all hoteliers!

Dan Cockerell returns to discuss the evolving nature of leadership as people return to work. We discuss motivating teams, whether they're new to hotels, or have been experiencing the challenges of working with limited staff. We also discuss the reality of burnout and how to prevent it. First, Teague Hunter on the Hunter Hotel Investment Conference coming up May 10-12.

Sloan Dean is Chief Executive Officer & President at Remington Hotels, an industry leading management company with about 80 hotels. We discuss getting back to profitability -- it's happening -- keeping staff mentally fit, growth strategies and lots, lots more!!!

For the first time in HSMAI history, four chapters banded together for an online event, which just happened to feature our very own Glenn Haussman. Here he shares how the hotel industry is replete with potential opportunity, it's just a matter of how to find it! Lots of great positive energy in a session that's equal parts insight and motivation.  

We get our laughs on with Andrea Depew, Associate & Director of U.S. Business Development at Hager Design International. We discuss Glenn's irrational love of Waffle House, drink too much scotch, discuss event networking strategies and lots more inanity we're afraid to mention in the show notes. Just don't ask questions and watch this please!

Christine Trippi, The Wise Pineapple, and Calvin Tilokee of RevPar Media join Glenn and Anthony to discuss the ins and out of being an entrepreneur. We discus how they got the guts, and made the move from hospitality employees to business owners. Why? When? How? Those questions and more will be answered. And some saucy language too!

Paul N. Leone, is the CEO of The Breakers Palm Beach and Flagler System, Inc. We go behind the scenes at what may be the last family owned grande dame hotel in the USA, which was founded in 1896 by business icon Henry M. Flagler. The luxury hotel has myriad restaurants, two 18-hole championship golf courses, indoor/outdoor spa, beach club with a half mile private beach, four swimming pools, and so...

Michael Medzigian is the Chairman and CEO of Watermark Lodging Trust, Inc., a company which owns many highly prized assets in city centers and other unique high barrier to entry resort markets. We talk the upside of the downside, Watermark's ongoing strategy and glean many important tidbits about investing in hotels and working in the career of hotel investment. He is also a Director of the Americ...

After our incredible first interview with Bill Walshe, President and CEO of Viceroy Hotels, and our amazing trip to Hotel Zena in Washington D.C., we get more inspirations and insights. Plus, we learn about their post covid strategy and where they're currently seeing a competitive advantage.

Glenn and Craig get to drink wine with Sarah Dandashy, Askaconcierge.tv! This show goes totally off the rails and we barely got to any planned content. But our misfortune is your gain as Producer Dave surprises us with an appearance by the Calvin Tilokee, the man behind @revparblems and host of @midlifecrisispodcast.

Jan Freitag, National Director of Hospitality with CoStar, shares good news about the state of hospitality from a rooms revenue perspective. He's joined by Chris Green, CEO of Chesapeake Hospitality who shares what he is seeing across his property portfolio. Hint: Fall room sales are off the charts!!!

Design expert Mike Suomi is back to talk about how COVID continues to influence the future designs of hotels. Plus, we take a look at some great projects. Watch the video version at: https://youtu.be/4g-1PWj1iK4

We are live from The Pierre, one of the most luxurious hotels in the world. We sit with GM Francois-Olivier Luiggi to continue our conversation about elite guest experience and his involvement with the James Beard Foundation.

Wow! We did a live show from the center of the world, Time Square!!! Featuring Tom Harris, President of the Times Sq Alliance. We celebrate all that is amazing about NY. Plus, special appearance by The Naked Cowboy. Now that's what we call a show!

Laurie Gardner is a regional and sales development director with IHG. We make a spin on the classic screwdriver cocktail with fresh squeezed orange and soda water, then discuss amazing and horrible conference swag, share stories from the road and Glenn complains about how is it possible an Avenger cannot qualify for a mortgage. After this show, it's very possible she'll need new employment after a...

Michael Shindler of Four Corners Advisors, Inc. rejoins to talk about hotel investments. We address, bid vs ask, where's the money on the sidelines we keep hearing about, and are development deals about to pop because of more positive industry outlook.

Today we've got trio of powerful high level award winning GMs from some of Marriott International's most well known North American hotels. Marion Harper Treskin is Complex General Manager, JW Marriott Parq Vancouver; Christine Devers is Complex General Manager for the Renaissance New York Times Square, W Times Square and W Union Square and Jacqueline Volkart, MBA is Dual General Manager, The Ritz-...

Cintas is launching a new program called Total Clean, and they chose to do their soft launch on our program! Learn how they're reinventing what it means to be clean at the hotel level and learn about how they're uniform rental program saves hoteliers $$$ while also ensuring staff has a hygienically clean outfit every day they work. Thanks to Nicole Beall and David Mesko for the great conversation.