No Vacancy Live!

Wheel the World is all about accessible experiences with detailed accessibility information for those with disabilities. This is a great story of personal triumph, entrepreneurship and how hoteliers can make more money catering to this growing business driver.

Ken Greene is now officially President and CEO of AAHOA! We discuss his goals for the influential organization and the powerful economics behind how many hotels it represents.

Glenn and Craig are live at a Twin Peaks restaurant where they're joined by Glenn Moon of Twin Peaks and the property's owner too. They drink beer, do a taste test to see if they can tell a real burger from a Beyond Burger, and lots more shenanigans ensue. 

Glenn is hosting a general session panel at The Lodging Conference and we're bringing it to you! This powerful group includes: Jim Alderman, Chief Executive Officer, Radisson Hotel Group Americas Liam Brown, Group President, US and Canada, Marriott International Danny Hughes, EVP & President, Americas, Hilton Heather McCrory, CEO North & Central America, Accor Vinay Patel, 2021-2022 Chairman, AAHO...

Alan Roberts has worked his way up through Hilton, recently getting promoted to Global Head, Hilton Garden Inn. We speak to him about nearing 1,000 hotels, global expansion plans and his personal journey.

Glenn is in Phoenix for The Lodging Conference. Bruce Ford, SVP of Lodging Econometrics and Craig Sullivan of CLIC and Friday Night Audit share their thoughts on the eve of the big conference. If your at the event, come say hi to us during the next two days at the No Vacancy Studio.

Glenn just got to AZ for The Lodging Conference, so he and Anthony discuss what to expect from industry leaders and much more. Plus, we answer your questions!

Glenn is lost somewhere in Alberta Canada while our incredible guest, Deena "Fireball" Baikowitz, is somewhere on the other side of the country. Plus, Glenn is at The Malcolm in Canmore, Alberta with GM Andrew Shephard and several members of the exec team! We're pretty sure Craig feels left out.

We will be joined by Peter Ricci, Professor at FIU, and Jeremy Nichols, a recruiter in Florida to share their viewpoints on the state of the labor crisis in hospitality. Then Sarah Dandashy will pop in for a travel update.

We're joined by Heather McCrory, Chief Executive Officer, ACCOR, NCA to share how she is seeing the state of the hotel business, future opportunities, Glenn's love of Canadian Fairmont Hotels, and much more.

Glenn is in Canada where he and Anthony speak with Dave Kaiser, President & CEO of the Alberta Hotel & Lodging Association and Ingrid Jarett, President & CEO of the British Columbia Hotel & Lodging Association   

Anthony and Glenn take a break from guests, and instead, chat about the latest news and answer viewer questions.

Housekeeping professionals are the key to guest satisfaction in hotels and other hospitality properties. To recognize the hardworking individuals who keep rooms, lobbies and other areas clean, Cintas launched the 2021 Cintas S.H.I.N.E. (Star Housekeepers In a New Era) Award. We get the scoop from Patricia Olinger, Executive Director and Global Biorisk Advisory Council™ (GBAC), a Division of ISSA.

Aruba is known as one of the premier vacation destinations and we speak to H the CEO of Aruba Tourism Authority, Ronella Croes, about how they've managed to get their tourism to bounce back post covid. A good thing too since tourism is responsible for about 60% of the country's GDP.

Broadway is back and so are Glenn and Anthony in Times Square. Broadcasting from Broadway in NYC, No Vacancy Live covers the re-opening of Broadway. Times Square Alliance President Tom Harris joins the show to talk about the significance of Broadway shows returning for New York City and the country as a whole.

Harry Sommer, President & CEO of Norwegian Cruise Line, joins to talk about the state of the cruise industry, then shares why people should more confident than ever in cruising. Plus, we talk about important trends affecting this business and lots more.

Glenn and Craig are all about stocking up on the latest tech gear to make their shows the best possible (i.e. compensate for their lack of hosting skills). This week on Friday Night Audit, the guys are joined by Mike Conyers of Sweetwater, the guy who sells them all their fancy stuff.

Are hotels doing everything they can to cater to older guests and older employees? Melissa Batchelor of MBM Consulting, LLC joins the show to talk about how hotels can make sure that they are making themselves available to people of all ages, but first Harry Javer joins to talk about the upcoming Lodging Conference.

Scott Gerber is the architect behind some of the most famous hotel bars in the world. As his newest project opens at the new Arlo in Midtown NYC we talk to Scott about and his team are uniquely positioned to help define hotels for years to come. Plus, we address NYC vaccine mandates, the struggle with labor as benefits stop, the future of bars and nightlife and lots more.

MMGY Global has partnered with the Black Travel Alliance (BTA) and the National Coalition of Black Meeting Professionals (NCBMP) to award 30 financial grants totaling US$70,000 to Black travel organizations and content creators with the goal of increasing awareness about the needs and wants of the Black traveling community.

We're joined by the wonderful Dr. Jeffrey O, CEO of International Hospitality Institute!

Greg Mount joins the show to talk about his new venture, Victory Hotel Group. Focusing on finding premier investments in hospitality real estate, Greg tells us what looks for when getting involved with a new deal, along with what his short and long term expectations are for the market.

Jan Freitag from CoStar returns to give us updated numbers on what hoteliers should expect this fall while Andrea Stokes of JD Power reveals what customers are really thinking. Plus, Chris Green, CEO of Chesapeake Hospitality shares how the predictions stack up to what he's seeing at his managed hotels.

Dorothy Dowling, Senior Vice President and Chief Marketing Officer for BWH Hotel Group, joins Glenn and Anthony to talk about what Best Western is doing to position themselves as the go to company coming out of the pandemic.

Brian Sparacino from Rebel Hospitality joins us to talk about how he is working to improve the important relationship between owners and management companies. How will the hotel experience be reimagined and how is A.I. helping change the overall efficiency in hotels?