New Process Podcast

#67 Learn more about the Top BPM Topics 2026 of the New Process Community as well as what the BPM Thought Leaders have on their list for the new year. In this episode, I’m sharing the results of the New Process Survey with you. More than 100 members of the New Process Community posted what they have on their list for 2026. I’ve read every single answer and categorized it to identify the top BPM to...

#66 - In this episode, I am sharing a personal, unfiltered update recorded on holiday at Fleesensee: what happened over the past months, what worked, where I struggled — and the current learnings I’m using to move organizations toward a truly process-driven way of working. No polish, just real experience you can place in context.  You’ll learn…  What has happened since the last podcast episode  Wh...

In dieser Episode spreche ich mit Henrik Niedieck darüber, was es wirklich bedeutet, Prozesse rund um die Uhr zu leben – beruflich, privat und sogar im Urlaub. Wir erkunden, wie aus prozessorientiertem Denken eine Haltung wird, die nicht nur die Arbeit, sondern auch den Blick auf die Welt prägt – selbst vom Strandkorb aus.  Heute zu Gast: Henrik Niedieck   Henrik ist Principal bei Lumics Consultin...

In this episode, I’m talking to Henrik Niedieck about what it truly means to live processes 24/7 – professionally, personally, and even during vacation. We explore how process thinking becomes a mindset that shapes not only your work but the way you see the world – even from a beach chair. Today’s Guest: Henrik Niedieck Henrik is a Principal at Lumics Consulting – a joint venture between McKinsey...

In this episode, I share how to take your first steps toward building a truly process-driven organization. Whether you’re just starting with BPM or looking for a fresh perspective, this episode will help you gain clarity and momentum. For the second time, this episode is not only available in English but also in German! 🚀 You’ll learn: Why processes only work when they have a clear and inspiring...

In dieser Episode zeige ich dir, wie du die ersten Schritte auf dem Weg zu einer wirklich prozessorientierten Organisation gehen kannst. Egal, ob du gerade erst mit BPM startest oder einen neuen Impuls suchst – diese Folge hilft dir, Klarheit zu gewinnen und ins Handeln zu kommen.  Du erfährst:   Warum Prozesse nur funktionieren, wenn sie einen klaren und inspirierenden Purpose haben Wie eine geme...

#63 Get on this flight with Roland Woldt to learn more about Successful Architecture Implementation. In this episode, I'm talking to Roland Woldt about his new book “Successful Architecture Implementation”. The book is a holistic guide on how to successfully run your Enterprise Architecture — or as I would call it — Business Process Management implementation project.   Today’s Guest :  Roland...

#62 EN - In this episode, I’m providing an overview of the current State of New Process in 2025. I’m recapping on what New Process really is, its latest developments, and how it can be used to build a process-driven organization. For the first time ever, this episode is not only available in English but also in German! If you prefer listening to the German edition, just switch to the other episode...

#62 DE - In dieser Episode gebe ich einen Überblick über den aktuellen Stand von New Process im Jahr 2025. Ich fasse zusammen, was New Process wirklich ist, welche neuesten Entwicklungen es gibt und wie es genutzt werden kann, um eine prozessorientierte Organisation aufzubauen. Zum ersten Mal ist diese Episode nicht nur auf Englisch, sondern auch auf Deutsch verfügbar! Falls du dennoch lieber die...

#61 Learn more about how the Viable System Model can be used to transform an organization. - And how this can be implemented into BPM. In this episode, I'm talking to Dr. Martin Pfiffner about the Viable System Model (VSM). A model, which focuses on the third dimension of organizing: the communication and steering. This perspective is super interesting for us as process people and there are s...

#60 In this episode, I’m sharing the results of the New Process Survey with you. More than 100 members of the New Process Community posted what they have on their list for 2025. I’ve read every single answer and categorized it to identify the top BPM topics 2025 for you. Today’s Guests: But I will not only share the results of the survey with you, I’ve also asked some BPM Creators and Thought Lead...

#59 Let’s think about the important topic of burnout and what we can do from a BPM perspective to prevent it. In this episode, I'm talking to Prof. Dr. Yevgen Bogodistov about the important topic of burnout prevention. Yevgen has spent many years researching how BPM can help prevent burnout. This fits perfectly with the human-centric approach to BPM.  He mentions that if we listen to the feel...

#058 Explore Lufthansa’s cutting-edge BPM strategy with Jöran Glüsen from Lufthansa Group. Discover the WHY and HOW behind their success, insights into AI and Process Mining, and expert tips for a more human-centric approach. In this episode, I’m talking to Jöran Glüsen from Lufthansa Group to explore Lufthansa’s leading approach to BPM. This episode is one of the rare case studies of a really mat...

#057 Let’s talk about the importance of listening to the human needs in BPM. In this episode, I'm talking to Leona Holzbecher again. After the last episode with her where we talked about different generations in BPM and the New Process Conference where she was one of the speakers, it was clear to me that I had to invite her back for the New Process Podcast.  As a psychologist, Leona knows bes...

#056 Let's talk about interactive management systems and why it should be given more attention. In this episode I'm talking to Carsten Behrens about interactive management systems and why they can be a real game changer for employee engagement instead of centralized BPM systems.  We also delve into the world of Q.Wiki and what has happened since the last podcast interview in 2022. The to...

#055 Just two BPM nerds talking about nerdy BPM stuff In this episode, I'm talking to Martin Holling again. We discuss about current BPM topics such as the implementation of AI, what's happened at KEMNA BAU since our last conversation over a year ago, which tools have made which improvements, which human-centric methods we've come across recently, and so on. Today’s Guests: Martin H...

#054 Let’s get from doing to thinking! In this episode, I'm talking to Martin Hochreiter and Tobias Zucali, the founders of “mkrz lab” that gets people to think with their hands. Their focus is on prototyping to discover new solutions and improve processes in teams and organizations through their methodology and hands-on activities. We discover some interesting connections to the New Process...

#053 Let’s find out what a Process Culture is and how to develop a good Process Culture in your organization In this episode, I'm talking to Amelie Langenstein about Process Culture. Having just completed her master's thesis on the subject, Amelie shares her in-depth knowledge with us. We explore what Process or BPM Culture is and what a model for it looks like.  Amelie also explains how...

#052 Let's recap New Process after 2 years and give an outlook on the upcoming episodes.  Intro : In this solo episode, I’m reflecting on the current State of New Process in 2024 after two years of the New Process Podcast. So much has happened in that time, and there have been fascinating episodes that have made the New Process Lifecycle more complete.  Let's take a more comprehensive lo...

#051 Let’s have a look at the road to process orientation at a big organization like Lufthansa Technik In this episode, I’m talking to Lars Müller. Lars is one of the most advanced and well-experienced Process Architects I have ever met.  He shares the journey of Lufthansa Technik's procurement processes and how they have evolved over the years.  They have built up a team of ten process archi...

#050 Answering this question on multiple levels live at the New Process Conference. In this episode, I'm talking to Michael Bögle about the question “Why are we here?”. It's a super special episode because it's not only the 50th episode of the New Process Podcast, but also the first live podcast recorded at the New Process Conference! We take a look at this question on several level...

#049 Let's explore Bonitasoft's approach to revolutionizing process automation. In this episode, I’m talking to Charles Souillard, CEO and Co-Founder of Bonitasoft. It’s a BPM tool with a focus on flexibility and user engagement in process automation. We describe its core features, including visual process modeling and analytics, designed for a wide range of users.  The discussion also c...

#048 Let's consider the different generations in terms of processes. In this episode, I'm talking to Leona Holzbecher about how different generations influence change and transformation. We take a deep dive into the categorization of the different generations and look for stereotypical characteristics that can lead to conflict.  How can this diversity be used to get people excited about...

#047 Let’s find out how the tool ShiftX with a human-centric approach and its own notation can help to rethink processes! In this episode I'm talking to Eigil Sagafos about the BPM tool ShiftX that he and his colleagues are developing. Eigil explains what the ShiftX philosophy is and what it looks like. He points out why it has a completely unique notation and how he thinks ShiftX helps get p...

#046 Let’s focus on the human-centric aspect (again)! In this episode, it's all about getting human-centric. I’m talking to Julia von Winterfeldt about the power of human connection and the principles and methods she uses to unlock it. We also discuss how to discover and live one's purpose to increase satisfaction and self-efficacy.  Of course, we combine her experiences and recommendati...