New Process Podcast

#045 Let's take a deep dive into the topic of digital mindset. In this episode, I'm talking to Julian Knorr about digital mindset and how to analyze and develop it. We take a look at the "mindset navigator" he invented with his company ONESTOPTRANSFORMATION AG. He explains how it works and the different ways to use it.  Of course, we set in relation to BPM in general and for a...

#044 Let’s hear what the creator of “BPM Skills - Hot or not” has to say about the outlook for 2024. In this episode, I'm talking to Zbigniew Misiak about his research work "BPM Skills - Hot or not" - a series he started 8 years ago to collect thoughts on BPM topics from BPM thought leaders, practitioners and people from academia about which BPM topics are currently hot and which ar...

#043 Let’s find out how to get people excited about processes through branding and storytelling! In this episode, I'm speaking to Carolin Junge. We talk about her work at "oh boy!" and how she helps companies find their brand voice with helpful methods like storytelling. We're also going to dive deep into finding that excitement for brands and, of course, how to apply that to p...

#042 Let’s recap 2023 together and explore what the top topics for 2024 are. In this episode, I’m looking back on 2023 and provide an outlook on the top topics for the year 2024.  Therefore, I’m not only sharing the results of the New Process Survey with your topics for 2024, I’m also exploring the topics of a number of BPM thought leaders. To do this, I asked them for their recommendations, which...

#041 Let's have a talk about Process Mining and the best ways to implement it in your organization. In this episode, I dive back into the world of Process Mining with Jean-Marc and explore the set-up at MANN+HUMMEL. We'll discover what sparked their interest in Process Mining and how they convinced top management to invest in this innovative technology. We elaborate on their journey in i...

#040 Let's dive into the insights from the Hello. Beta Live event, featuring 7 dynamic mini-interviews exploring the forefront of New Work and Transformation. In this episode, we take a special journey through the Hello. Beta Live event, featuring seven interviews with fascinating people exploring new work and transformation. From the importance of building resilient organizational structures...

#039 Let's take a closer look at one of the largest process automation initiatives in Germany. In this episode, I’m talking to Daniel Matka. We are exploring the practical application of process automation at Robert Bosch, which is one of the most significant process automation initiatives in Germany. We delve into how Robert Bosch's process automation initiative is structured and what s...

#038 The “Process Wizard” about S-BPM, PASS, Hyperautomation and AI topics. In this episode, I’m talking to the “Process Wizard” Christoph Piller. He gives us some insights into the S-BPM approach and the PASS notation. We'll talk about his favorite PASS project and how to get people excited about S-BPM and PASS. Christoph also explains what to make of his LinkedIn description "Hyperauto...

#037 Join us two BPM nerds talking about feelings, roles, standardization, and a big announcement. In this slightly different episode, I'm talking to Martin Holling for the second time. In addition to the topics that Martin and I have on our radar at the moment, Martin shares insights into his BPM journey at KEMNA BAU. And we delve into one of my favorite topics of New Process: the role conce...

#036 Let's take a look at process automation from a human-centric BPM perspective. In this episode, I'm talking to Nico Bitzer about process automation and how to get people excited about it. We talk about common mistakes process owners can make when implementing automation and Nico gives his tips on how to do it better. But what can we do to get people excited about automation when ther...

#035 Let’s discuss the advantages of UPN and how it can support the human-centric BPM approach. In this episode, I'm talking to Walter Bril about the main aspects of Universal Process Notation (UPN) and how it supports the human-centric BPM approach. We discuss the five questions that need to be answered and compare it to other notations such as BPMN 2.0. What is the advantage of UPN? Do you...

#034 Let’s wrap up all of the tool interviews to find the best human-centric BPM tool! In this episode, I summarize all the findings from the tool interviews on my journey to find a human-centric BPM tool. I will not be doing this wrap-up alone, but I have invited a special guest: Martin Holling. We're going to look at each and every tool according to our own list of criteria. Did we find one...

#033 Let's find out how to engage people in complex change projects. In this episode, I'm talking with Gia Thi Nguyen about change and transformation in complex organizations. He summarizes his experiences from various change projects and relates them to the human-centric BPM approach.  Let's find out how he got all the people involved in the transformation and what he recommends to...

#032 Let’s deep dive into the topic of process mining with the godfather of process mining himself. In this episode, I’m taking a closer look at process mining and how it can help to take BPM to the next level. To do this, I had the honour of talking to the godfather of Process Mining himself: Wil van der Aalst! In addition to Wil's experiences and recommendations on how to get people involve...

#031 Let’s find out how the concept of process-bility can help you to improve your process modeling. In this episode, I’m talking to Kevin Tan and his concept of process-bility. With the help of three elements process modeling can be made easier for people to understand, so that they can get more excited about processes in the first place. Let’s find out how to implement these elements to our proc...

#030: Let’s recap the current state of New Process In this episode I'm going to give you an overview of the state of New Process - let's recap the last year with super interesting interview partners and put it into the current status of New Process. I also have some exciting news to share with you, and I'm really looking forward to hearing what you think! You’ll learn: What the prin...

#029: Benjamin and I talk about various AI topics and the opportunities they present for BPM. In this episode, I’m talking to the AI expert Benjamin Dehant about how to apply AI (such as ChatGPT) to rethink processes. Therefore, we learn how AI can help us rethink processes, create art and support BPM use cases. However, he cautioned me about the limitations of AI when it comes to emotions. We dis...

#028: Let's dive into the huge topic of innovation together with Nelson Inno. Who would be better suited for getting a closer look into this episode on process innovation than Nelson Inno himself. We speak about how to innovate business processes and how to find innovative solutions to problems. In the end, he shares his three top recommendations to rethink processes. I’ve learned a lot in hi...

#027: Søren and I are talking about the BPM tool “Gluu” and how it helps with its clear design to inspire employees for processes. In this episode, I’m talking to Søren Pommer, CEO and Founder of “Gluu”. Gluu is already an established platform by helping more than one-hundred businesses and thousands of users in almost 60 countries. I wanted to have a closer look at it to find out, if Gluu is a hu...

#026: In this episode, I'm speaking with David Ruting, CEO and founder of Amsterdam-based Comm’ant Management Systems, about the BPM tool Comm'ant. David and I talk extensively about the underlying philosophy of Comm’ant and how to model processes as a modeler and how to retrieve processes as an employee. David will also go over how Comm'ant supports you to design cooperation in and...

#025: In this episode, I'm speaking with Marc Stromberg from GBTEC to have an in-depth look into his product: Business Information Center, or BIC for short. I have known Marc for many years and in my search for a human-centric tool, BIC is of course a must. Marc gives deep insights into the tool and provides a highly detailed and candid account of his own practical experiences with process ma...

#024: In this episode, I'm speaking with Andreas Bierwirth of ABmotion on the art of content creation and how this can be applied to processes - for example by establishing a Process Influencer role. A role which uses content creation methods and tools such as videos, podcasts, and posts on corporate or even social media to inspire the people of an organization for processes. Andreas provides...

#023: In this episode, I’m speaking with Astrid Kirchhoff from Hummingbirds about how to apply storylistening to open up our perspectives to a new way of rethinking processes. Astrid provides a broad explanation of how using the art of careful listening and the power of many authentic narrated experiences to better understand values, attitudes, and motivations. We’ll get a deeper understanding of...

#022: In this episode, I'm speaking with Scott Armstrong from Interfacing about EPC. EPC stands for Enterprise Process Center and is Interfacing's integrated management system. Scott provides deep insights into the tool and how EPC helps rethink processes. Exciting are also his predictions for the BPM tool market and what of it is already on the roadmap for EPC. Today's Guest Scott...

#021: In this episode, I'm looking back on 2022 and provide an outlook on the top topics for the year 2023. 😊 Therefore, I'm not only sharing the results of the New Process Survey with your topics for 2023, I'm also exploring the topics of a number of BPM thought leaders. To do this, I asked them for their recommendations, which topics the New Process Community should focus on in 2...