Never Mind the Pain Points

Join us as we explore the critical role that coaches play in unlocking the full potential of leaders. Through insightful discussions with industry experts and seasoned coaches, we uncover the secrets to increasing effectiveness and strategic growth. Tune in to discover how coaching can be your ally in navigating challenges and steering your career towards success.

CX talks - The modernisation of B2B Subscription offerings by Clarasys

Discover the transformative trends in B2B buying as digital self-service experiences gain prominence. Join CX experts Tom Carpenter and Simon Blosse as they delve into the changing dynamics between B2B and B2C, the impact of generational shifts on buyer behaviour, and strategies for engaging modern customers, in this episode of CX talks.

In this episode of Knowing Not-For-Profits, Clarasys sits down with Aleema Shivji, the interim CEO and Chief Impact Officer at Oxfam GB. They discuss Aleema's personal journey to leadership in the not-for-profit sector, Oxfam's vital work on the frontlines of ending poverty, and the broader challenges faced by the sector.

In this episode of Never Mind The Pain Points, host Sophie Brazell is joined by guests Sarah Partridge and Dr Kristina Curtis to explore the intricate relationship between leadership, employee satisfaction and organisational culture. Host Sophie Brazell is a consultant at Clarasys and one of our Change Management experts. Sarah Partridge is the Founder & Director of The Change Academy, who brings...

In the third episode of ‘Knowing Not for profits’, Sustainability and Impact Lead and host, Sam Maguire, is joined by Chris Macqueen, Associate Director of Strategy and Planning at the Stroke Association, to reflect on the challenges and lessons learned in 2023 within the not-for-profit sector, particularly focusing on the Stroke Association’s experiences. The discussion covers the impact of the C...

What wellbeing trends have we seen this year and what are to come? In this episode of Never Mind The Pain Points, our Performance Psychologist Suzie Mossman-Monk and Head of People Sophie Andrews delve into the world of wellbeing trends, discussing economic environment challenges, hybrid working trends, wider world tensions, the importance of enhanced employee benefits and support and addressing b...

Personalisation is a hot topic, but what does it mean, what are the benefits and what should organisations consider to master the art? In this episode of CX Talks, hosts and customer experience experts Simon Blosse and Tom Carpenter delve into the world of personalisation, unravelling the fine line between customisation and cost-effectiveness. Discover their insights on achieving impactful tailore...

In the second episode of ‘Knowing Not for profits', hosts Tomas Vieira-Short and Ruth Wilkinson chat to guest Alex Davies, current Sustainability and ESG Lead at Cancer Research, about how non-profit organisations can embrace sustainable practices to drive efficiency, engage partners, and make a positive impact on their missions. The trio explore challenges, funding opportunities, and practical st...

Join change experts Tanya and Hannah in this podcast episode as they discuss how organisations can sustainably move to a hybrid workforce, and the benefits doing so can bring.  The duo discuss why having a hybrid workforce allows a more diverse workforce, key change management concepts and considerations for organisations to enable a successful hybrid working model and the important part culture h...

Catherine Stagg-Macey is an executive coach who has undergone a remarkable career transformation. Driven by an early fascination with understanding human behaviour, she transitioned from a successful corporate career to pursue her passion as a coach. Drawing from her own experiences and invaluable lessons, Catherine serves as a trusted mentor for mid-career professionals, empowering them to reigni...

In this episode of Never Mind the Pain Points, Pim de Morree, Co-founder at Corporate Rebels, chats to our in-house performance psychologist, Suzie Mossman Monk about how organisations can become more progressive and empower teams to highly perform.

In the first episode of our brand new podcast series ‘Knowing not for profits’, non-profit experts Ed Kemp Sloan and Sarah Rigby chat to Rene Olivieri, current Chair at The National Trust and RSPCA, about his career to date and any trends, challenges and opportunities the industry is facing.  They discuss the importance of trust, collaboration and setting small steps in order to achieve goals and...

In the fourteenth episode of ‘Clarasys presents: Simply Sustainability’, Clarasys’ Harriet Shelton and Jacob Brockman chat with Dr. Merryn Haines-Gadd, Research Fellow at the University of Exeter within the Exeter Centre for Circular Economy. The trio discuss why organisations must consider circular initiatives, the part customers should play in the design process and how organisations can success...

In this episode of Never Mind the Pain Points, Simon and Honor discuss the entirety of the customer lifecycle, the evolution of lead to cash, challenges organisations are facing and why a customer-centric approach is imperative for success.

TripShift helps companies, track, reduce, mitigate and disclose transport-related carbon emissions through their automated carbon tracking platform. In the thirteenth episode of 'Clarasys presents: Simply Sustainability', Clarasys' Sam Maguire chats to TripShift’s commercial director, Sebastien Thomas, about why decarbonising transport emissions is so important for businesses, challenges that aris...

In the twelfth episode of 'Clarasys presents: Simply Sustainability', Clarasys' Sam Maguire chats to Thea Sherer, Director of Sustainability at publishing company Springer Nature. The pair discuss Thea's role in detail, what it takes to be a sustainability lead including tips and tricks, challenges faced, proud moments and the progress Springer Nature Group are making on their sustainability journ...

In the sixth episode of our Snack-sized sustainability podcast, Wilf Stoddart explains the term reverse logistics. Tune in to hear what it means, how it works and the benefits for organisations.

In the eleventh episode of 'Clarasys presents: Simply Sustainability' Clarasys' Jacob Brockmann and Estelle Douglas chat to Sophie Cassidy, Software Engineer from Vodafone and Social Value Consultant at Arup, Holly Crossland about the UN Global Compact Young SDG Innovators Programme which they all took part in this year. The "is an opportunity for participating companies of the UN Global Compact t...

In the tenth episode of 'Clarasys presents: Simply Sustainability', Clarasys' Sam Maguire chats to Claire Pearson, Business Development Director at sustainable drinks business Belu about being a values-led organisation. Belu is a social enterprise in the UK that exists to change the way the world sees water, putting people and the environment first by investing in initiatives that benefit our plan...

In the ninth episode of 'Clarasys presents: Simply Sustainability', Clarasys' Sam Maguire meets Emily Jackson, Senior Vice President of Sustainability at global media organisation The Economist Group. The pair discusses; how Emily landed and shaped her role and what it involves including challenges and achievements, how The Economist Group is committed to sustainability, and advice for other susta...

Our in-house performance psychologist Suzie Mossman-Monk catches up with accredited sport and exercise psychologist Dr Phoebe Sanders to discuss how to develop and maintain high-performing teams. Phoebe is currently the Culture and Leadership Advisor for UK Sport. She has worked extensively with sports teams across the UK, including England Women's Cricket and holds a PhD in Psychosocial rehabilit...

Join Sarah, Simon and Ruth in the latest episode of Never Mind the Pain Points where they discuss: 'Does charity transformation ever work?'. The trio delve into the challenges that the charity sector is facing today, why many charity transformations fail, how agile ways of working can help deliver quickly and why starting with the impact that you are trying to achieve and communicating effectively...

In episode eight of 'Clarasys presents: Simply Sustainability', Clarasys' Olivia Birch chats to Dr Rachel Smedley, Senior Lecturer of Geography and Planning at the University of Liverpool, an expert in luminescence dating, a group of methods determining how long ago mineral grains were last exposed to sunlight or sufficient heating, and studier of past environmental change. They discuss how academ...

In the seventh episode of 'Clarasys presents: Simply Sustainability', our Sustainability Lead Sam Maguire chats to Union Hand-Roasted Coffee's Head of Ethical Sourcing, Pascale Schuit, who offers some tips and advice about what the value of being purposeful is and how others might be able to take themselves on a journey to being more purpose-led.