NCSEA

NCSEA On Location

Interviews and discussions with Human Services professionals and other stakeholders. Recorded on location and meetings and events around the world. All the music contained in the podcast is used by permission and is written and performed by Joe Mamlin.

Author

NCSEA

Category

Government

Podcast website

www.ncsea.org

Latest episode

Jul 8, 2026

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Episodes

Recognizing Women’s History Month within the Child Support Program (Part 2) 26.03.2025

On today’s program, Pat O’Donnell (of YoungWilliams) continues a very special topic, with another very special group of women on the podcast.  Join On Location as we conclude our salute to Women’s History Month highlighting women who continue to make significant contributions to the child support program.  Pat talks with Konitra Jack (Child Support Enforcement Director, Louisiana Department of Chi...

Recognizing Women’s History Month within the Child Support Program (Part 1) 19.03.2025

On today’s program, Pat O’Donnell (of YoungWilliams) brings a very special topic, and a very special group of women to the podcast.  Some of our listeners may be fully aware of Women's History Month, or maybe you are just getting acquainted with this celebration that happens every March. On Location comes to you today from Wyoming, Connecticut, and Wisconsin.  Featured today are women that hav...

Holistic Family Supports: A Discussion with Lilly James 12.03.2025

On today’s program, Tim Lightner (eWorld Enterprise Solutions) has the privilege to talk with Lilly James, Director of the Child Support Enforcement Program for the Nez Perce Tribal Court.  Lilly was a featured plenary speaker at the 2025 NCSEA Policy Forum in Washington DC and spoke on “Holistic Family Supports:  Integrating Comprehensive Supports for Thriving Families.”  Listen as she talks abou...

The 2025 NCSEA Policy Forum Preview -- Holistic Changes: Continuing to Build a Program That Serves Families 22.01.2025

Join us for this year’s NCSEA Policy Forum, happening Jan.30th –Feb. 1st in Washington, DC! Hosted by Mariellen Keely, this episode features special guests and Policy Forum Co-Chairs, Trish Skophammer and Carla West. Trish, Director of Child Support Services in Ramsey County, MN, brings over 27 years of experience in child support evolution. Carla, Division Director for Human Services in North Car...

The Road to the 2025 Policy Forum 15.01.2025

We're gearing up for the 2025 NCSEA Policy Forum, happening January 30th - February 1st in Washington, D.C. , where child support professionals will come together to tackle key issues shaping our field.  🎤 In our latest podcast episode, Katie Kenney , Senior Manager for Professional Development at NCSEA, gave us a sneak peek at what’s in store! From thought-provoking discussions on holistic chang...

Ain’t Too Proud to Beg: Best Practices in Advocacy 02.01.2025

On today’s episode of On Location, Patti Garofalo (Child Support practice Director with NTT Data) hosts a stellar line up to talk about connecting and engaging with legislators and other government officials.  Her guests today include Ryann Levering-White, Traci Berry, Kate Cooper Richardson, Carla West and Lyndsy Irwin.  They share their own personal experiences and give insight and inspiration a...

2024 NCSEA Holiday Podcast (Part 2) 26.12.2024

Happy Holidays from the On Location Team!  This week’s episode brings you additional holiday cheer and 2025 wishes from child support professionals from North Carolina, Missouri, California, Arizona and New York.  Hosted by Pat O’Donnell of YoungWilliams, listen as our guests describe their “favorite traditions” and movies during this festive time of year.    Hear their hopes for the child support...

2024 NCSEA Holiday Podcast (Part 1) 18.12.2024

Happy Holidays from the On Location Team!  This week’s episode brings you holiday cheer and hopes for the new year from child support professionals from Alaska, Wisconsin, California, and Michigan.  Hosted by Pat O’Donnell of YoungWilliams, listen as our guests describe their “favorite things” during this festive time of year.

Serving Those Who Serve: Exploring Child Support through the Lens of the Military 11.12.2024

Join Scott Eder (Courtland Consulting) as he sits down with Dr. Sameon West (Community Liaison for Onslow County Child Support) to explore the unique challenges military families face while navigating the child support system. Dr. West shares insights from his work on base in Jacksonville, North Carolina, offering stories of courage, education, and support systems available to custodial and non-cu...

Explore All Possibilities: A Conversation with the 2024 WICSEC Award Winners 04.12.2024

On today’s program, NCSEA On Location is proud to showcase the achievements of the Western Intergovernmental Child Support Engagement Council’s 2024 Awardees recognized during the recent WICSEC Conference in Lake Tahoe, Nevada. Pat O’Donnell of YoungWilliams and Veronica Riley of Veronica Riley Consulting and Training, joined by special guest WICSEC President April Klatt, engage in a lively discus...

Breaking the Cycle: Supporting Returning Citizens in Their Journey to Self-Sufficiency 27.11.2024

Join Mariellen Keely (with Virginia Child Support) as she sits down with Jonell Sullivan and Matt Sautter (both from Public Knowledge) to discuss their Re-Entry Simulation Workshop from WICSEC's 2024 Annual Training Conference. This experience highlights the barriers faced by citizens re-entering society after incarceration and how child support professionals can better support their reintegration...

A Conversation About Tennessee’s Child Support Reentry Program 20.11.2024

On today’s episode, Tammy Pearson (YoungWilliams) hosts Patti Wood (Director of Operations, Child Support Field Services and Family Assistance and Child Support Contracts for the State of Tennessee, Department of Human Services). Join Tammy and Patti as they engage in a conversation about Tennessee’s Child Support Reentry Program. Learn about how this program started, and how it strives to be fami...

Colorado’s Newest Family Law Professionals: Licensed Legal Paraprofessionals (LLPs) 06.11.2024

On this week's episode, host Mariellen Keely sits down with The Honorable Angela Arkin and Tracy Rumans, Esq., to discuss a new development in Colorado family law- the Licensed Legal Paraprofessional (LLP) program. Angela and Tracy share insights and expand upon their recent article in the Child Support CommuniQue, discussing how LLPs are addressing the justice gap for low and moderate-income fami...

A Look Back in History - The First Episode Revisited 30.10.2024

Today's episode was recorded on location in Washington DC in February of 2018 at the NCSEA Policy Forum.  Joe Mamlin and Lori Rumage-Cain host, and bring back to share that very first On Location program — a conversation with Alisha Griffin (independent Human Services consultant, and former Directors of the child support program in California and New Jersey); and Robert Doar (who was a Morgridge F...

The Afterlives of Incarcerated Fathers: The Unique Challenges of a Justice Involved Population 23.10.2024

Today’s episode comes to you from New York, New York; and Crozet, Virginia.  Join Mariellen Keely (Virginia Child Support) as she has an intriguing and engaging conversation with Dr. Lynne Haney, Professor of Sociology at New York University, and Director of the Prison Education Program Research Labs at NYU.  She is the author of the award-winning books  Offending Women  and  Inventing the Needy,...

Sovereign Citizen Ideology, Themes and Actions: What’s Important to Know 16.10.2024

Sovereign Citizen Ideology – do you want to learn more?  If so, listen to this week’s informative conversation hosted by Emily Jernigan of the California Department of Child Support Services and Pat O’Donnell of YoungWilliams.  Their guests include Christina Eigel, Project Manager, El Paso County, Colorado, Young Williams, Nick Palos, Support Magistrate, Kings County Family Court in New York and J...

Safe Access for Victims' Economic Security Grant Projects: Supporting Domestic Violence Survivors 09.10.2024

On this week’s On Location episode, Mariellen Keely of Virginia Child Support and Brandi Gallebo of Franklin County Child Support Enforcement Agency (Ohio) host a conversation with Valerie L from the Minnesota Department of Children, Youth, and Families and Jonathan A. from Franklin County Child Support Enforcement Agency (Ohio).  This is the latest installment of updates on the Safe Access for Vi...

From Engagement to Holistic Change: Building Community and a Program that Services Families 02.10.2024

Today’s episode comes to you from Ohio, Michigan, Texas, and Alaska. Join Tim Lightner (eWorld Enterprise Solutions, based in Anchorage, Alaska) and Lisa Westfall (Franklin County Child Support Enforcement Agency in Columbus, Ohio). They are pleased to be joined by two of NCSEA’s Presidents:  Erin Frisch (NCSEA’s recent former President, and IV-D Director for the Michigan Office of Child Support),...

Meet Erica Thornton: The NCSEA 2024 Innovation & Collaboration Awardee 25.09.2024

This week, NCSEA on Location features a discussion with Erica Thornton, Policy and Paternity Unit Manager, Division of Child Support Services, Georgia Department of Human Services. Hosted by Pat O’Donnell of YoungWilliams in Illinois and Brandi Gallebo, Frankin County Child Support Enforcement Services in Ohio, the conversation focuses on the collaboration between the Georgia Division of Child Sup...

Meet the NCSEA 2024 Howard G. Baldwin and New Leader Scholarship Awardees 18.09.2024

On this week’s On Location episode, Pat O’Donnell of YoungWilliams (Illinois) and Brandi Gallebo of Franklin County Child Support Enforcement Agency (Ohio) host a conversation with Kristen Mindus and Taryn Aguon from the Placer County Department of Child Support Services located in the greater Sacramento, California area.  Join the discussion about these NCSEA 2024 Howard G. Baldwin and New Leader...

NCSEA's 2024 Program Awareness Awardee – Betina Gonzales McCracken and the New Mexico Child Support Program 11.09.2024

Today's episode comes to you from New Mexico, Illinois, and Ohio.  Please join us as Betina Gonzales McCracken, Child Support Services Division Director for the State of New Mexico, the NCSEA 2024 Program Awareness awardee, discusses her initiative to use public service announcements to educate and promote the child support program to current and future program participants. Pat O’Donnell of Y...

Modernization Planning and the Art of the Possible 04.09.2024

Today's episode comes to you on location from Idaho, Massachusetts, Georgia and Indiana.  Join Patti Garofalo (Child Support Practice Director with NTT Data) as she hosts a conversation about modernization planning and the art of the possible.  Her guests today include Sarah Hurst (Assistant Deputy Commissioner for Georgia Child Support Services), Michele Cristello (Deputy Commissioner of the...

Chipping Away at TANF Cost Recovery: Addressing Inequities in the Child Support Program 28.08.2024

This week’s episode comes to you from San Diego, California and Anchorage, Alaska.  On today’s program Tim Lightner (eWorld Enterprise Solutions, Inc.) is pleased to welcome Diana Azevedo-McCaffrey, Policy Analyst at the Center on Budget and Policy Priorities, and on their Housing and Income Security team.  Diana shares about the work that the Center conducts, and how they came to work on child su...

Creating Healthy Organizational Culture 21.08.2024

Coming to you from various locations in California, and from Ohio, join Emily Jernigan (California Department of Child Support Services) and Brandi Gallebo (Franklin County, Ohio Child Support Enforcement Agency) as they host today’s program.  They welcome Matt Klutz (CEO, founder of Therapon Redding) and Laura Van Buskirk (IV-D Director of Placer County Child Support).  Together they have a conve...

Breaking Barriers, Building Equity: Creating a Child Support Program for All Families 14.08.2024

Coming to you from Michigan, Minnesota and Virginia, Mariellen Keely (Virginia Child Support) hosts Dr. Shaneen Moore (Deputy Assistant Commissioner and Director of the Child Support Division within the Children and Family Services (CFS) administration of the Minnesota Department of Human Services) and Erin Frisch (current NCSEA President, and Title IV-D Director of the Michigan Department of Heal...

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