Multifamily Media Network

Ever leave a meeting feeling completely drained — and not even sure why? In this episode, Shanenn Bryant teams up with workplace dynamics expert Jennifer Thompson to break down the subtle (and not-so-subtle) stress patterns that show up at work. From martyrs to victims to jerks, Jennifer unpacks how these roles can quietly derail productivity, team morale, and personal wellbeing if left unchecked....

What does it really take to elevate a business in today’s fast-paced real estate landscape? In this episode of Cory Executive – Coffee Convo’s with Kelsi Cory, we sit down with Suzanne Hopson, Founder and CEO of Here2Elevate, to uncover how fractional leadership, business consulting, and coaching are transforming the multifamily industry. Suzanne shares her 30-year journey in real estate, the ment...

What does it take to scale a company without sacrificing its soul? When growth happens fast, culture can either strengthen—or fall apart. In this episode of the Company Culture Ambassador Show, Kelsi Cory sits down with Thu-Van Cunningham, Director of Recruiting at Western Wealth Communities, to unpack how their organization has maintained a thriving, people-first culture while quadrupling in size...

What happens when leadership becomes less about hierarchy and more about humanity? In this special episode of Boss Talks, host Evan Happel sits down with Marcella Eppsteiner, Chief Experience Officer at Mission Rock Residential, to explore the transformative power of a people-centric culture. Marcella unpacks how genuine connection isn’t just a nice-to-have but a strategic advantage in property ma...

Leasing isn’t just about filling units—it’s about creating connections, telling the story of your community, and delivering an exceptional customer experience from the first hello to move-in day (and beyond). In this Viewpoints episode, hosts Gabrielle Gonzalez, Mike Brewer, Mary Gwyn, and Ronald Harrington take a deep dive into the human side of leasing and what it really takes to stand out in to...

What if one property could be the starting point of generational wealth? In this inspiring episode of Affordable Foundations, host Cecilia Cossio is joined by real estate veteran Tommy Jones, https://www.wealththroughrealestate.us/ affectionately known as the "Facilitator of Dreams." With over 25 years of experience helping thousands of families achieve homeownership, Tommy shares why re...

When the hot water stops flowing, do you know where to start? In this episode, Paul Rhodes dives deep into the world of electric water heaters—exploring what really happens inside the tank, how to troubleshoot the most common failures, and why reading the schematic isn’t optional—it’s essential. From understanding how thermostats and heating elements actually work to the surprising trick of replac...

Behind every smooth-running apartment community is a maintenance team fighting challenges that often go unseen. In this episode, Paul Rhodes sits down with Bert Wray, Regional Vice President of National Accounts for Chadwell Supply, to tackle one of the most pressing issues in the multifamily industry: staffing and maintenance management. Bert brings his years of experience from both sides of the...

What does it really mean to create an unforgettable customer experience in real estate? Hint: It’s more than just marketing—it's about the entire customer journey. Margaret Goodman, https://www.linkedin.com/in/margaretgoodman/ Vice President of Marketing in the multifamily real estate industry, brings a fresh perspective to how leadership, collaboration, and customer focus can transform busine...

Can you truly feel safe at home without feeling locked in? In this special live episode recorded at Podcast Palooza during Apartmentalize 2025, we sit down with Robert Golden, go-to-market director for the Zentra brand, to tackle the evolving landscape of multifamily security. With over two decades of experience in commercial security, Robert brings a wealth of insight into the challenges and oppo...

How can property managers protect their communities without slowing down the leasing process? In this episode of Multifamily Elevated, host Suzanne Hopson welcomes Jess Tierney from VeryFast, a company revolutionizing fraud verification and income qualification in multifamily housing. As the rental landscape shifts with the rise of gig economy earners and evolving resident expectations, operators...

What does it take to lead with purpose, build a people-first business, and advocate for an entire industry—all at once? In this inspiring episode, Mary Gwyn sits down with John Modlin, CEO of Legacy Apartment Staffing, to explore the deep roots behind his company’s mission and his leadership journey in the multifamily space. John shares how early experiences, clear values, and strong family dynami...

What if the future of leasing was already playing on your TV? In this special live episode of Rooms with Ronald, host Ronald Harrington sits down with Kristi Fickert https://www.linkedin.com/in/kristifickert/ , SVP of Growth and Marketing for Kurie, to explore the game-changing role of video marketing in the multifamily world. From the rise of streaming TV to the power of sequential messaging, the...

First impressions aren’t just important in life—they’re everything in leasing. In this episode of Rooms with Ronald, host Ronald Harrington takes you along on his national tour of apartment communities, sharing the real-world highs and lows of the leasing journey. From disengaged agents to unforgettable service, Ronald gives a transparent look at what separates the properties that close deals from...

How can professionals thrive in an industry that thrives on connections—even if networking doesn’t come naturally? In this episode of Beyond the Work, Chris Caramanica sits down with Tara Samuels to unpack her inspiring journey in the multifamily industry. Tara shares how mentorship shaped her career and why building genuine connections—especially for introverts—is more attainable than it seems. T...

What happens when grief meets purpose, and resilience becomes a way of life? In this powerful episode of Thriving in Multifamily and in Life, host Lissi Daniels is joined by leadership coach and founder of Love Wins Collective, Anissa Faus https://www.linkedin.com/in/anissafaus?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_app , whose personal journey throu...

Who really shapes company culture? While top leadership may define the vision, the true heartbeat of an organization often lives in its middle. In this powerful episode, Shanenn Bryant is joined by culture strategist Amber Fields to explore how mid-level managers can become the most impactful culture carriers in a company. They dig into the overlooked influence of mid-level leadership, why hiring...

What happens when you take three seasoned property pros, throw them into the Vegas heat, and hand them a mic at the industry’s biggest trade show? You get an unfiltered, hilarious, and insight-packed episode of THE TURNOVER. Recorded live at the Chadwell Supply booth during Apartmentalize 2025, this special episode dives into the often-overlooked world of maintenance—celebrating its heroes and cha...

Affordable housing is about more than just construction—it’s about community, legacy, and heart. In this inspiring episode of Affordable Foundations, host Cecilia Cossio sits down with Rich Buquet, the dynamic leader of Garland’s Habitat for Humanity, whose journey from Christian ministry and music to housing leadership is as meaningful as the homes he helps build. From the hands-on commitment of...

You might never see it—but the anode rod inside a water heater plays a silent but powerful role in its performance and longevity. In this insightful continuation of the water heater series, Paul Rhodes peels back the layers of what’s happening inside your tanks and explains why some components should be left alone… with one important exception. From the mystery of sulfur smells to the science of p...

What if your apartment community had its own theme song? In this cutting-edge episode of Rooms with Ronald, host Ronald Harrington takes us on a sonic journey into the future of multifamily marketing—where AI doesn’t just automate, it creates. Inspired by his recent experience at the Apartment Innovation and Marketing Conference, Ronald unpacks how artificial intelligence can craft personalized th...

In today’s apartment rental market, first impressions often start online—and if what people see isn’t what they get, trust is instantly broken. In this eye-opening episode, Mary Gwyn explores the high stakes of authenticity in property marketing. From photoshopped listings to misleading model tours, she explains how misrepresentation damages credibility and erodes customer trust. Whether you'r...

What does storytelling have to do with effective leadership? And how can AI become your best thought partner instead of your biggest threat? In this eye-opening episode of Multifamily Elevated, host Suzanne Hopson sits down with multifamily powerhouse Pamela Pederson https://www.linkedin.com/in/pam-pederson2/ to explore how digital tools, human connection, and company culture can come together to...

What does it really take to grow in the multifamily industry—and why does it often start with a wrench in your hand? In this episode of CX Unplugged, host Gabrielle Gonzalez sits down with Geremiah Gonzalez https://www.linkedin.com/in/geremiah-gonzalez-cam-a5717bb7?lipi=urn%3Ali%3Apage%3Ad_flagship3_profile_view_base_contact_details%3BIhGsQ3cxQ6qFLkOLggYoKQ%3D%3D , Community Director at Weidner Ap...

What if 80% of your accounts payable workload could disappear—freeing up your team to focus on strategy instead of spreadsheets? In this episode of PropTech Pulse, Shelley Robinson sits down with Chris Antenesse https://www.linkedin.com/in/chris-antenesse-4a5a652/ of PredictAP https://www.predictap.com/ to unpack how AI and automation are transforming the way multifamily real estate teams manage f...