Modern Storage® Unpacked

This week we're pulling back the curtain — and Hannah is spilling everything. 🎙️ Kaylee sits down with our very own storage facility manager for a full confession session — from her very first day on the job to how her entire perspective on the industry has shifted over time. Was it what she expected? How often does she actually get to sit down? And what has working in storage taught her about...

In this episode, Hannah and Kaylee dive into all things July 4th, including how to properly and safely store fireworks after the holiday. From seasonal organization to protecting your items from heat and damage, we're sharing practical storage tips that can help you stay organized this summer. If you're looking for self storage in Arkansas, climate-controlled storage, or simple ways to kee...

This week, Hannah is connecting with Vince — a storage industry consultant based in Europe — to talk about what self-storage looks like across the pond. Vince shares what he's noticed about Modern Storage®'s amenities and how operators overseas are working to bring similar tenant experiences to their own markets. He also opens up about his own consulting business and how he helps local sto...

Okay we have to be honest — we've both had moving moments we're not proud of. 😂 And this week on MODERN STORAGE® Unpacked™ we're reacting to real moving fails and hacks and it got really funny really fast. From absolute packing disasters to genius moves we wish we'd thought of sooner — this episode is equal parts entertaining and actually useful. But we want to hear from you too!...

Moving in the summer is rough — but it doesn't have to be miserable. 🌞 In this episode of MODERN STORAGE® Unpacked™, Hannah and Kaylee are sharing their best tips for making your summer move smoother, less stressful, and a whole lot more manageable. From packing strategies to avoiding the most common moving day mistakes, this one is full of practical advice you can actually use. Hannah also s...

Is minimalism killing the self-storage industry — or is that just what social media wants you to believe? 🤔 Hannah and Kaylee dig into the minimalism trend and whether it's actually affecting storage facilities, occupancy rates, and the industry as a whole. Because sure, everyone online has clean countertops and empty shelves — but somebody's still renting those units. This one is for ope...

Kaylee is giving it all up this week — the marketing secrets, the golden ideas, and the real strategies behind Modern Storage®'s growth. If you've been wondering what it takes to stand out and actually thrive in the marketing space, this episode is your answer. Tune in, take notes, and get ready to level up. 🎙️

In this episode, Hannah sits down with Mike, one of our facility managers, to talk through what it really takes to run a successful self storage facility. From daily operations to customer experience and leadership, Mike shares practical insights on what managers should focus on to keep their facility performing at a high level. Whether you’re currently managing a facility or preparing to step int...

In this episode of MODERN STORAGE® Unpacked™ , Kaylee and Hannah break down what the best self storage operators are doing to stand out in today’s market. From operations and customer experience to marketing and team performance, we cover the habits and strategies that can help take your facility to the next level. Whether you’re opening a new location or improving an existing one, this episode is...

In this episode of MODERN STORAGE® Unpacked™ , Kaylee and Hannah break down common phrases tenants use — and what they actually mean in real life. From “I’ll remember where everything is” to skipping labels, we talk through why these habits can lead to frustration later and how a few simple changes can make your storage experience much easier. If you’ve ever used a storage unit (or manage one), th...

In this episode of MODERN STORAGE® Unpacked™ , we’re taking you with us to ISS World Expo 2026. This vlog-style episode gives a behind-the-scenes look at our experience — from booth setup and podcast interviews to connecting with operators and vendors across the industry. If you’ve ever wondered what ISS is really like, this episode gives you a real, unfiltered look at the event and the people beh...

We’re closing out our ISS World Expo 2026 coverage 🎰📦 In this episode of MODERN STORAGE® Unpacked™ , we share Day 2 conversations with Wayde from StoreIT, Melissa from Central States, Hannah from Wilshar Steel, and Erich from Bid13. This episode wraps up our time at ISS, highlighting the people, insights, and innovation driving the self storage industry forward. We’re grateful for everyone we co...

We’re bringing ISS World Expo to you 🎰📦 In Part 1 of our ISS series, MODERN STORAGE® Unpacked™ features conversations with Storable, K.I.S.S., On The Move, and Matthews Real Estate Investment Services. We discuss what’s trending in the self storage industry, how technology is evolving, and what operators should be paying attention to moving forward. If you couldn’t make it to ISS this year — thi...

What if self storage didn’t exist? In this episode of Modern Storage® Unpacked , Kaylee and Hannah unpack how much harder everyday situations like home renovations, military moves, and major life transitions would be without storage units. It’s a thoughtful look at the importance of storage solutions and why self storage plays a bigger role in daily life than most people realize. 🎙️ New episodes d...

Moving soon? You’re not alone — and you don’t have to figure it out the hard way. In this week’s episode of Modern Storage® Unpacked , Kaylee and Hannah walk through what you should know as moving season ramps up, especially if you’re planning a move in the next month or two. They share practical tips for staying organized, reducing stress, and explain how a self storage unit can be a helpful solu...

In this episode of Modern Storage® Unpacked , we’re previewing one of the biggest events in our industry — the ISS World Expo in Las Vegas . Taking place April 8th–9th, ISS (Inside Self Storage) brings together operators, vendors, and industry professionals from across the country to network, learn, and share ideas shaping the future of self storage. We’re breaking down what we’re most excited abo...

In this episode of Modern Storage® Unpacked , Hannah dives into one of the most important skills in self storage sales — handling objections. We talk about common concerns tenants raise, how to respond effectively over the phone or in person, and how to turn objections into opportunities to build trust and close the sale. If you’re an owner, operator, or part of a storage sales team, this episode...

Spring is one of the busiest seasons in self storage, which means preparation now can make a big difference in how smoothly your facility handles increased demand. In this episode of Modern Storage® Unpacked , Hannah and Kaylee discuss how owners, operators, and facility managers can reset their operations ahead of the spring and summer rush. We talk through: • Training your team before busy seaso...

In this episode of Modern Storage® Unpacked, Hannah and Mike discuss the full transformation of our Hot Springs location — converting a former skating rink into a technology-forward self storage facility. Designed for operators and vendors, this conversation explores: • The feasibility of adaptive reuse in self storage • Building layout and infrastructure considerations • Operational upgrades requ...

This week on Modern Storage® Unpacked , Kaylee and Hannah talk about the important role self storage can play for military families navigating PCS moves, deployments, and changing assignments. We discuss why flexible, month-to-month storage options are especially helpful during uncertain timelines and how facilities can better serve active duty and retired military members. Modern Storage® proudly...

In this episode of Modern Storage® Unpacked , Hannah and Kaylee react to Harrison Nevel’s video I Risked $2871 on an Abandoned Storage Unit... and share what storage auctions look like from the other side — the facility side. We walk through how a unit ends up at auction, how online bidding works, and what buyers should know before jumping in. If you’ve ever been curious about the process or are c...

February is the month of love, and at Modern Storage, we see love show up in some pretty unexpected places—like inside storage units. In this Valentine’s Day episode of Modern Storage Unpacked , Hannah and Kaylee share Storage Love Stories: The Unexpected Things People Keep . From engagement rings hidden away for the perfect proposal to baby keepsakes, handwritten love letters, and boxes full of m...

This week on Modern Storage® Unpacked , we sit down with a representative from Central States , a leading 100% employee‑owned manufacturer serving the self‑storage industry. 🎙️ Central States makes metal building components and now offers specialized roll‑up doors and hallway systems designed specifically for storage facilities. In this conversation, we dig into: • Who Central States is and their...

Ready to clear the clutter without the stress? In this episode of Modern Storage® Unpacked , Hannah and Kaylee launch the Storage Cleanout Challenge , sharing practical, stress-free storage solutions to help you stay organized in 2026. They break down realistic cleanout strategies, why progress doesn’t happen overnight, and how having a plan (plus the right storage setup) can help you actually fol...

In this episode of Modern Storage® Unpacked , Hannah and Kaylee share their top self-storage operational insights for 2026 , focusing on how the right technology and marketing strategies can elevate your business. If you’re thinking about acquiring a facility, launching a new self-storage operation, or upgrading how you run and market your property, this conversation is for you. The episode blends...