M&M Insurance Podcast - Australian Insurance industry topics & issues affecting Brokers

Hi all, welcome to our belated first podcast of the year!  This week we were lucky enough to have Matthew Porteous, Director and Group Head of Partnerships and Engagement with Market Lane Insurance Group.   In this episode, Matty let's us know how what drives him, which is a great insight, given he's achieved so much in such a short time in the industry. Speaking of industry, Matty and the team at...

This week we were fortunate to have Daniel Gronert (CEO) & Ross McCallum (Head of Sales) from Arteva Funding drop by and share some pearly wisdom with us. In this episode, we got to know Daniel and Ross a bit better and understand how they achieved their success in the industry. We also deep dived into the importance of being vulnerable, no matter what your position is. And how that can drive...

Hi all, this week we were lucky enough to have two stars from QBE, Steve Talbot (Head of Qnect, Distribution) and Julie Goswami (Head of SME Underwriting, Qnect).   In this episode, we deep dived into what Steve and Julie are seeing in the market, from the perspective of one of the major insurers.    We also got an insight into how Steve and Julie landed into insurance, and the differences between...

Hi all, this week we were fortunate enough to have Damien Coates, CEO of Dual ANZ, in for a chin wag.    DC is one of the most charismatic people in the industry, and aside from his day hustle of leading DUAL, he leads the way in our industry as a Mental Health Ambassador.   Surprisingly, this was DC’s first podcast, but you couldn’t tell it.  We spoke about a wide variety of topics, from leading...

Hi all, this week we had the Executive General Manager, Distribution Strategy for the UAA Group, Marc Crossman. In this episode, we hear about Marc’s journey to success, and how the Impostor Syndrome is real…and a good thing! We also deep dive into Marc’s approach for work/life balance, which is probably more important now than ever, given how busy our industry is…and our lives are! We did get a b...

Hi all, this week we were lucky enough to 4 stars from Elantis Funding join us for a chat.  Those stars are Kristy Baunach, Effie Peal, Marcelle Morgan & Evangeline Tng.   In this episode, we spoke about the different  journey each person had in falling into our amazing industry.  During this chat, it reminded us that our industry can keep getting better at attracting new talent, as the phrase...

Hi all, this week we were lucky enough to have two of the best in their field, Katrina Hickson and Hayley Morice, from Emergence. In this episode, the gurus of Cyber insurance give some amazing hints and tips about a product that can be elusive to some brokers. Their approach cuts through the myths and awkwardness of cyber insurance, and made it easier for Millsy and I to wrap our heads around how...

- Jay Hani, National Operations Manager – NTI Hi all, this week we have one of the gurus of people and project management, Jay Hani, National Operations Manager of NTI. In this episode, Jay shares his insights into how he approaches running a successful team within a large company, and from the start, it’s pretty clear that Jay is passionate about setting clear structures for his team. We also get...

Hi all, this week we were lucky enough to be greeted by the QBE Young Achiever Award, Tom Leis! In this episode, Tom shares his journey in the insurance industry, from humble beginnings to being a successful broker. It is clear that Tom has an exceptional view on life, as he constantly thanked others around him for his success. If you’re looking for a podcast that gives plenty of insight into how...

Hi all, today we were very fortunate to have Ben Church, GM Broker Distribution from Allianz, to give us some insight into the machine that is Allianz. In this episode, Millsy and I deep dive into the successful performance of the portfolio with Allianz, including the different factors driving this growth. We also hear some exciting news about the farm product hopping on Sunrise later in the year,...

Hi all, you didn’t ask, but we still listened to you anyway, and did a simple podcast with just Millsy and me.    In this episode, Millsy and I deep dive into what we’re seeing in the world of questionable endorsements.  This is Millsy’s sweet spot, and when you listen, you’ll understand why.   We get stuck into Underinsurance and how valuation tools are more readily available and more useful than...

Hi all, we were lucky enough to have the estimable gents from SafetyCulture Care (formerly Mitti) come in and have a chat with us. In this episode, Millsy and I deep dive into what is happening in one of the most unique underwriting businesses in the industry, which says a lot given we’re in the Age of Underwriters right now! Dan and Damo give their honest take on how SafetyCulture Care have grown...

Hi all, welcome to what will hopefully be a different type of year for our industry.  2024 took its’ toll and Millsy & I have a general plan to Make Insurance Fun Again. To kick it off, we are excited to announce we have brought Steadfast Life to the Ausure network.  In this episode, Daniel Orrell, Chief Distribution Officer from Steadfast Life, introduces himself and what his company is doing...

Hi all, for our final episode of the year, we thought we’d finish on a high and give you a proper star of the industry.  Unfortunately, they weren’t available…so we went even bigger!   In this episode, Millsy and I deep dive the year that was (still is…) 2024, with one of the sharpest minds in our industry.  Scott gives us his insights into how the year looked for him and what he saw happening for...

Hi all, in this episode we have the person with the best laugh in the industry…the estimable Jono Edwards from Point Insurance. In this episode, we get straight into everything Accident & Health.  Jono discusses Points unique approach to Agreed Values, and their benefits to the client and the brokers.  We also talk about how the change in financial planning legislation has led to a great openi...

Hi all, in this episode we have Bec and Bryce from Elantis, who took time during our Networking Day to have a chat with us. We learn about Elantis and some of the projects they’re working on to help brokers provide solutions for their clients. We also deep dive into some surprising stats around the economy, as hear about what Elantis are seeing in the industry for how portfolios are funded and the...

Hi all, in this episode we have Daniel and Bernie from Arteva Funding, who took time out of their travels to stop in for a chat.   We learn some history of Arteva, with the merger from 3 ½ years ago through to how they’ve achieved their incredible growth.  The numbers are staggering!  We do a deep dive into what Daniel & Bernie see in the market, terms of the funding percentages and how increa...

Hi all, in this episode we have the nicest hard person in claims…Mr Darren Free, who shares his insights into what he and his claims team are seeing in the market.  When we say “hard”, it’s because every day we hear how he and his team work hard to push for the best result for the client.   We also deep dive into a few “sexy” claims examples and get Darrens hot take on them, from how our brokers g...

Millsy & Mick Podcast #35 – Ellie Laidlaw & Michelle Wild   Hi all, in this episode we have the lot…and more!  Somehow we convinced our CFO Ellie Laidlaw and Finance Manager Michelle Wild, to put down their spreadsheets in mid June to come chat with us.    We covered a fair bit on this episode, with a deep dive into Audits and how they positively affect broker operations, along with gettin...

Millsy & Mick Podcast #34 -  South Africa, Training Subsidy & the Ausure Camp Trip   Hi all, we’re recently back from South Africa and needed a few days to recover from a local cough…and some jet lag…and some Pinotage…   In this episode we are pumped to talk about our overseas conference and the fun we had from safaris to wine tours.  We deep dive into the Training & Promotion Programm...

G’day all, First episode for 2024 – ‘Year of the Dragon’. For the special first podcast for the year we have been lucky enough to snare some curiosity and time from our new Marketing team member, Dana James.   We take a journey to get some great insight, into what our amazing Marketing team can do for our AR’s, what AR’s can do to enhance their brand and stand out in this competitive Broking world...

Hi all, in this episode we have an industry legend and the G.O.A.T of storytime….Mr Trent Brown.    We deep dive with Trent about Allstate’s first play into SME Business Package insurance, along with how Allstate’s Claims and Underwriting service are differentiating themselves in the market.  We get a good Farm update and a sneak introduction to their new Livestock product.   Full disclosure…Mills...

G’day all, And… we are back…. Put the kettle on, get some loose leaf Dandelion tea and sit back into this episode with CEO Glenn Ross from Mecon Insurance. One of the nicest and most wise people in our industry and always willing to help Brokers navigate the complexities of Construction Insurance.    We are taking an in-depth free dive with Glenn about his story and the birth of the mighty Mecon I...

Millsy & Mick Podcast #30 - SafetyCulture Care with Dan Cummins Hi all, in this episode we have an industry stalwart who used his experience and entrepreneurship to create something new in the business insurance space.    We deep dive with Dan about his story, how he started Mitti Underwriting and how it turned into SafetyCulture Care, a business that is growing exponentially with a new approa...

Hi all, well we shook the cobwebs off the mic like a bartender shakes a margarita!      In this episode, we deep dive into an array of topics…which is another way of saying our agenda was all over the place.  Millsy gives us his update on Flood Cover and some of the issues we’re facing with Denial of Access.  We segue beautifully into Bots and how they’re ready now to help with domestic quoting. ...