Microsoft Teams Insider

Kevin Kieller, EnableUC and Craig Durr, The Collab Collective, discuss their perspectives with Tom Arbuthnot live from Comms vNext, exploring how AI is reshaping workplace collaboration. Comparing AI developments across UCaaS platforms, Microsoft's Copilot, Zoom's AI companion, and Google's Gemini. How AI is evolving from a tool to a teammate, with discussion on platforms integratin...

Patrick Burke from Gong shares insights on how they are using AI to maximise RevOps and how they use Numonix TRaaS to pull insights from Microsoft Teams meetings. Gong's evolution into a revenue AI platform,  how it helps sales teams improve performance by integrating insights directly into CRM systems. Integrations with platforms like Microsoft Teams, Salesforce, and HubSpot allow seamless d...

Tom Arbuthnot talks with Reto Schadegg, Global IT Infrastructure Manager at SCOR, about how they rolled out 200 Microsoft Teams Rooms across 35 countries in just 90 days. SCOR's delivered a rapid global deployment by leveraging prior standardization and planning. Neat Bar Pro was selected after hands-on testing, becoming the core device for most rooms. The rollout achieved a 40% reduction in...

Tom Arbuthnot chats with Michael Levy, CEO of Numonix, about what it really takes to deliver compliance-grade recording in Microsoft Teams. Compliance recording is centrally managed, encrypted, and built to meet regulations like GDPR and MiFID II. Microsoft certification requires rigorous audits, financial commitment, and ongoing platform alignment. Vendors must continuously adapt to Teams updates...

Microsoft Teams Monthly Update - April 2025 Teams clients older than 90 days will be blocked​ General Channel is back​ Detect sensitive content screen shared in meetings​ Share PowerPoint control with all presenters​ New Unify Contact Center to Microsoft Teams Integration model​ Enforcement of Teams Phone license checks for Extend Contact Centres and Attendant Consoles​ M365 Copilot Chat will be p...

Tom Arbuthnot is joined by Microsoft’s Evie Grimshaw to dive into bookable desks in Microsoft Teams and how they fit into the broader solution with Microsoft Places. Bookable desks work with existing Teams devices and software—no new hardware or installs are needed. Bookable desks supports end-to-end booking, from remote reservations to automatic in-office check-ins. Employees maintain control ove...

Tom Arbuthnot speaks with Adam Holtby, a Principal Analyst at Omdia, about the evolving landscape of Teams Phone Mobile, mobile UCaaS integration and its strategic impact on organizations. Discussion Points: Challenges: Tom and Adam discuss the slow adoption of mobile UCaaS, highlighting the need for better integration between cellular networks and collaboration tools like Microsoft Teams and Cisc...

Matt Peers, the Global COO of Pinsent Masons, shares his insights on the adoption of modern work technologies, particularly AI and Microsoft's Copilot, within the legal sector. Matt discusses his professional journey, including his experiences as both a CIO and COO in prominent legal and professional services firms. He focuses on how he's led efforts to modernize workplaces through techn...

In this episode, we’re joined by Greg Baribault, who leads the HP business and brings a 26-year legacy from Microsoft, offering unique insights into the evolution and future of collaborative technology. Greg reflects on his transition from Microsoft, where he worked across Exchange Server, Skype for Business, and Microsoft Teams, to leading hardware innovation at HP. He discusses the evolution of...

Scott Plette, Partner Group Program Manager for Teams Calling and Premium shares his insights into how the Queues app is offering new capabilities and value to customers.  How Queues App is enhancing team collaboration, managing customer calls, and providing reporting and insights Upcoming features include shared call history, integration with Microsoft Shifts, and enhanced mobile capabilities How...

Microsoft Teams Monthly Update - Enterprise Connect Special - March 2025 10 Teams Client Updates Live Web Chat Interpreter Agent Demo 8 Meetings and Events Updates Facilitator Agent on MTR 9 Teams Rooms and Places Updates Teams Phone Extensibility Explained 9 Teams Phone Updates Events Thanks to Pure IP , this month's benefactor, for your support of Empowering. Cloud and the community. Note t...

Tom Garland, Global Service Delivery Manager at Willis Towers Watson shares an insight to the journey from traditional PBX systems to Skype for Business, and then to Microsoft Teams. Key considerations and challenges in implementing such large-scale telephony changes across a diverse global workforce  The importance of aligning projects with business requirements and managing user expectations to...

Ally Ward , M365 Global Service Owner at a major legal firm, unravels the complexities of managing Microsoft 365 change, sharing effective strategies for handling frequent updates and ensuring seamless IT operations. Ally's role in managing Microsoft 365 changes, focusing on assessing the impact of updates and determining necessary actions for adoption or compliance How change information can...

Sarah Miller , Senior Product Marketing Manager - Microsoft 365 Copilot at Microsoft, dives into practical applications of Microsoft Copilot Agents The concept of Copilots and the journey organisations take to adopt and integrate this AI technology effectively Real-world use cases, including how Pets at Home are using AI agents to improve operations and efficiency Importance of enterprise security...

Matt Sheldrick , M365 Product Designer at Kingfisher, a multi-national retail group with renowned brands including B&Q and Screwfix, shares how the organisation has embraced Microsoft Teams to revolutionise collaboration. How Kingfisher deployed video capabilities in all meeting rooms and even stores The importance of quick, efficient and robust room setups The transition to Teams Phone and st...

Mansoor Malik , Principal Group Product Manager - Microsoft Teams at Microsoft, explores the world of Microsoft Teams Premium, a significant focus for Microsoft in 2025.  Teams Premium enables organisations to better manage communications and advanced workloads efficiently in a hybrid workplace. Headline features include Intelligent Recap, Queues app and Microsoft Places Find out about lesser-know...

Microsoft Teams Monthly Update - February 2025 Microsoft Teams Rooms Express Install ISE News and New Devices MDEP – New OEMs and ODMs MTRoW Boards + Edge WebApps MTRoW Multiple Camera View Microsoft Teams Super Resolution New Teams Phone Mobile Provider Roadmap Events Thanks to Ribbon , this month's benefactor, for your support of Empowering. Cloud and the community. Note that this is an aud...

In a podcast crossover, Tom Arbuthnot joins friends Randy Chapman, Mark Vale, and Shawn Harry in episode 65 of the UC Status Podcast, where they discuss all things Microsoft Teams, AI, and future innovations. What were the big Microsoft Teams features of 2024, and a look at the Roadmap for 2025 The impact of Teams Premium on user experiences and how businesses are leveraging its features, includin...

Chandra Chivukula , Vice President of Engineering for Microsoft Teams, talks to Tom about the engineering strategies behind Microsoft Teams and how moving all users to the new client in 2024 has enabled more efficient and agile collaboration and a foundation for future innovation. Evolution of Microsoft Teams and Architecture How Microsoft successfully transitioned over 320 million users to the ne...

Olly Henderson , Head of Video Product Management and Portfolio at Jabra, discusses the evolution of meeting room technology and how Jabra is redefining enterprise audio and video conferencing solutions. Launch of Panacast 40 VBS - a new Android bar designed for small huddle rooms The Role of Edge AI in Jabra's video solutions for optimal performance and reduced cloud dependency The Future of...

Chris A. Johnson , Municipal Cyber Center Manager at the City of Independence, Missouri, shares their journey from an old analog phone system to a modern cloud-based communication infrastructure using Microsoft Teams and Five9 with the help of AVI-SPL. The transition from an outdated Avaya phone system to modern cloud platforms Collaborating with AVI-SPL accelerated the transformation timeline fro...

Kathie Anderson, IT Change Manager at Derby City Council, shares the experience of transitioning to Microsoft Teams and meeting the unique challenges faced by local authorities. How Derby City Council transitioned from PBX to Skype for Business and then to Microsoft Teams during the pandemic, condensing the six-month rollout into just six weeks to facilitate remote working Integration of Luware&ap...

Brad Hintze , EVP Global Marketing at Crestron, shares customer stories about how Crestron enhances customer meeting room experiences. Examples from Puma, Fortuna Entertainment Group and Blue Water Financial Services Crestron's wide array of solutions cater to diverse meeting room setups from small huddle rooms to large boardrooms The growing significance of AI features such as transcription...

Tim Albright , President of AVNation Media, shares his insights into the convergence of AV and IT and the evolving landscape of meetings and video conferencing. Origins of AVNation, an online media platform dedicated to the audio-visual sector The critical role of video conferencing in today's hybrid work models and the importance of standardized solutions How Microsoft certified devices driv...

Microsoft Teams Monthly Update - January 2025 SMS in Teams Teams Web chat widget Transcripts on by default Meeting Recap share link Mandatory Android Updates and AOSP MTR Captions additional languages MTR Windows 10 EOL Queues App Roadmap Microsoft 365 Copilot Chat Events Thanks to Logitech , this month's benefactor, for your support of Empowering. Cloud and the community. Note that this is a...