Microsoft Teams Insider

Irena Andonova , Head of Product for Teams Devices at Microsoft, discusses the evolution of Teams Rooms, Phones and Devices AI is transforming physical meeting spaces—supporting speaker attribution, voice isolation, and real-time summarisation, even in unscheduled in-person meetings. Voice and face enrolment enables accurate transcript attribution across Windows and Android platforms. AI-powered f...

Microsoft Teams Monthly Update - September 2025 Malicious URL Protection for Teams Improved Organization Chart in Profile Card Control External Access by Domain for Specific Users and Groups 5 Unify Certified Contact Centers New Teams Desk Phone Transfer UI Touch Console Support for MTRoW Boards Browser Support for MTRoW Boards Sales, Service, and Finance Copilots now included with Microsoft 365 C...

Matt Hurst , Senior Director of Strategic Business Architecture at Ribbon, joins Tom Arbuthnot to discuss the significant changes occurring in telco infrastructure with AI, analytics, and automation. Matt clearly explains how Automation, Containerisation and AI work and apply in telco and also large enterprise infrastructure. The telecommunications industry is embracing containerisation and automa...

Tom Arbuthnot discusses Microsoft 365 Copilot adoption with Karoliina Kettukari , Head of Modern Work at OP Financial Group in Finland. OP Financial Group has licensed approximately half their workforce for M365 Copilot, with strong support from senior management and eager employee adoption. The organisation also utilises Copilot Chat for an additional 50% of their licensed user base, particularly...

Bo Pintea from Huddly talks about the evolution of multi-camera setups and their role in creating more immersive and equitable meeting experiences.  Bo shares insights from his Microsoft journey and current role at Huddly, covering: Why IP-based AV and edge AI are critical for scalable multi-camera deployments The science behind camera angles, spatial reasoning, and reducing hyper-gaze fatigue How...

Leon Wright, Global Lead for Converged Communications at Microsoft, discusses how AI is transforming Teams Phone, telco partnerships and customer engagement. How AI is driving renewed interest in Teams Phone and enabling new productivity use cases The evolving roles of SIs and telcos in delivering scale and strategic value Why partners integrating AI into Converged Comms are seeing 20%+ growth The...

Prashi Badkur, Senior Product Manager Lead for Teams phone devices at Microsoft, talks about the evolving role of physical desk phones. Despite predictions that physical phones would disappear, there remains a strong demand for Teams phone devices across various industries, including healthcare, finance, and emergency services. Specific roles value the tactile buttons and instant functionality for...

Alexander Ivanov, Senior Product Manager, Microsoft Teams explains how the Technology Adoption Programme (TAP) helps shape Microsoft Teams Android devices and drive quality. How TAP enables customers to test features early and influence product development The role of customer feedback in shaping Teams device experiences Why TAP is more than a preview—it’s a partnership with customers. Insights in...

Microsoft Teams Monthly Update - August 2025 Microsoft Q4 2025 Earnings In-Car Teams Video Calls Trigger workflows using emoji reactions On-Behalf-Of Outbound Teams Phone Calls Change First Unify Certified Contact Center No more Paid Teams Metered APIs GPT-5 is here in M365 Copilot and more Summarise Email with Copilot Chat Improved M365 Copilot in Word Thanks to Logitech , this month's benef...

Jim Gaynor, Editorial Vice President at Directions on Microsoft, reflects on the evolution of Microsoft Teams and its shifting role in Microsoft’s strategy. How Teams evolved from a Slack competitor to a central productivity platform The impact of the pandemic on Teams adoption and scale Why Teams Premium is becoming the home for advanced features Microsoft’s pivot to Copilot and what it means for...

Neil Milliken , Global Head of Accessibility at Atos, looks at how accessibility is evolving in the enterprise—driven by AI, inclusive design, and upcoming regulation. Neil shares insights from over two decades in assistive technology and accessibility, including how mainstream tools like Microsoft 365 are increasingly embedding features that benefit everyone—not just those with disabilities. The...

Mark Herbert ( https://www.linkedin.com/in/herbertmark/ ), co-founder of Call2Teams (at Qunifi, acquired by Dstny) and now launching Haptap Call Manager, explores how partners are enabling Microsoft Teams Phone for SMB and mid-market. Mark shares industry insights from his Teams journey and working with UCaaS vendors and partners to bridge SIP trunks into Teams. He gives a demo of Haptap Call Mana...

Dave Hatz , VP of Machine Intelligence at CTI, a major AV integrator and events company, shares his journey from AV programming into AI leadership. How AI is reshaping the AV integrator’s role, from hardware-centric deployments to software-driven, experience-focused solutions The shift from complex, bespoke AV setups to scalable, software-upgradable Microsoft Teams Rooms and how this enables susta...

Callum Moore is an Enterprise Product Manager for Microsoft Teams at a global organisation supporting nearly 400,000 users. Drawing on his experience across professional services, healthcare, retail, and banking, Callum shares practical insights into managing Teams at scale. • Client Health and Admin Tools : New Teams Admin Center dashboards are available for monitoring client version compliance,...

Microsoft Teams Monthly Update - July 2025 Microsoft FY26 Skype for Business Server Subscription Edition GA Summarise transferred calls in Teams with Copilot Teams client health dashboard Teams client Silent Test Calls Teams Rooms Pro Portal Al Researcher and Analyst Agents GA Real-time voice is coming in M365 Copilot Events Thanks to Pure IP , this month's benefactor, for your support of Emp...

Mary Jo Foley , celebrated tech journalist and current Editor in Chief at Directions on Microsoft, joins the podcast to delve into the rise of AI and Copilot at Microsoft and the ever-increasing pace of change. Mary Jo's journey from tech journalism to leading content strategy at Directions on Microsoft Insights into how enterprise organizations are navigating Microsoft's swift AI advanc...

David Renfree , Manager of UC Sales Specialists at Colt Technology Services, and Jason Wyatt , EMEA Marketing Director at AudioCodes, discuss evolving operator services and how Colt is innovating in enterprise connectivity through their partnership with AudioCodes. Strategic Partnership: Colt utilizes AudioCodes Live Platform to enhance enterprise voice services and efficiency Award-Winning Cooper...

Mehryn Corrigan , Microsoft Global Channel Sales lead, Microsoft Teams Rooms, discusses the evolution of Teams Rooms and AI and the future of meeting spaces. AV and IT Convergence: Exploring the integration of AV and IT in meeting room setups and how partners are evolving their roles AI in Meeting Rooms: Enhancements such as speaker recognition, AI assistants, and Copilot are transforming meeting...

Dan Root of ClickShare by Barco offers insights into their new Microsoft Teams Rooms solutions and use of Microsoft Devices Ecosystem Platform ClickShare's new Android-based modular compute systems supporting Microsoft Teams Rooms and BYOD experiences How ClickShare integrates with existing ecosystems, providing flexibility and compatibility for diverse meeting room needs Insights into the pa...

Olly Henderson, VP of Product at Jabra, discusses the evolution of meeting room technology and what Jabra is focused on based on customer feedback and insights. Launch of Panacast 40 VBS: A new Android bar for enhancing small huddle rooms with affordable, high-quality AV solutions. Role of Edge AI: Utilising edge AI for optimal performance and less cloud reliance in Jabra's video solutions. F...

Microsoft Teams Monthly Update - June 2025 Microsoft 365 Leadership Changes New Microsoft Teams 'Thread" Layout for Channels Teams Phone extensibility - Public Preview Remote collection of diagnostic logs from users' Teams clients Operator Connect Updates Immediate SBA Upgrade Required Microsoft Retiring Semi-Annual Enterprise Channel Teams Devices News from InfoComm Events Thanks t...

Ritika Gupta, Microsoft Group Product Manager, delves into the power of AI in Microsoft Teams, focusing on recording, transcription, and intelligent  recap. Ritika highlights the shift of recording and transcription from convenience to essential for AI capabilities like intelligent recap and Copilot. Overcome language barriers with Interpreter Agent Real-time transcription challenges and AI improv...

Chris Johnson, Senior Director, Android Product & Engineering for MDEP at Microsoft, sheds light on the intricacies of Android and the Microsoft Devices Ecosystem Platform (MDEP) MDEP's objective to deliver a secure, manageable Android OS tailored for enterprise environments How Microsoft collaborates with chipset vendors and OEMs to support device innovation and reduce fragmentation The...

Exploring Teams Phone Mobile with Virgin Media O2's Duncan Finlay Duncan discusses his extensive telecom experience and current role at VMO2, sharing insights into the integration of fixed and mobile technologies. We explore the significant benefits of Teams Phone Mobile, focusing on its seamless integration with Microsoft ecosystems to enhance corporate communication strategies. The conversa...

Microsoft Teams Monthly Update - May 2025 Microsoft Earnings FY25 Q3 – M365 Highlights Microsoft 365 news from Microsoft Build Office 365 / Microsoft Teams EU antitrust update 9 Microsoft Teams Roadmap Highlights Operator Connect and Teams Phone Mobile updates Microsoft Teams Rooms on Android updates Teams Devices updates Events Thanks to AudioCodes , this month's benefactor, for your support...