MGMA Podcasts

In this week's episode of the MGMA Week in Review podcast, co-hosts Daniel Williams and Colleen Luckett explore critical topics affecting healthcare today. From the evolving role of AI in public health to the ongoing challenge of physician burnout, Daniel and Colleen discuss how healthcare leaders can address these pressing issues. They also cover strategies for improving team dynamics in in-perso...

In this episode of the MGMA Insights Podcast, host Daniel Williams sits down with renowned speaker and author Riaz Meghji. Meghji is the author of the book Every Conversation Counts: The Five Habits of Human Connection that Build Extraordinary Relationships . Meghji explores the power of authentic human connection in the context of the hybrid work environment and also discusses the challenges face...

In this episode of the MGMA Insights podcast, we are joined by Dr. Roger Gerard, management consultant and author of Lead with Purpose: Reignite Passion and Engagement for Professionals in Crisis . Dr. Gerard shares his insights on the growing issue of commodification in healthcare and offers actionable strategies for leaders to restore purpose and autonomy among healthcare professionals. Discover...

In this week’s episode of the MGMA Week in Review podcast, Daniel Williams and Colleen Luckett dive into the latest articles and trends impacting healthcare. From the ongoing issue of nurse burnout linked to EHR systems to the critical steps healthcare organizations can take to boost cybersecurity and the pressing question of who will fill the growing number of open healthcare jobs, this episode c...

In this episode of the MGMA Insights podcast, we talk with Jeff Whitehorn, former hospital CEO and current founder and CEO of Whitehorn Coaching and Consulting, LLC. With over 25 years of experience in healthcare leadership, Jeff shares the critical lessons he learned on the job—lessons that aren’t taught in school. He also discusses the power of experience, the importance of humility, and how sto...

In the latest episode of the MGMA Mindful Medicine Podcast, host Daniel Williams welcomes Dr. Andrea Sankar, a medical anthropologist and co-author of the newly released third edition of Dying at Home: A Family Guide for Caregiving . Dr. Sankar discusses the evolution of end-of-life care, including the challenges faced by family caregivers and the crucial role medical practices can play in support...

In this MGMA Business Solutions Podcast episode, host Daniel Williams welcomes Dr. Bob Murry, Chief Medical Officer at NextGen Healthcare. The discussion explores the transformative role of artificial intelligence (AI) in optimizing provider efficiency and improving patient care. Dr. Murry shares his unique perspective, drawing from his extensive experience in both clinical practice and healthcare...

 In this episode of the MGMA Week in Review Podcast, co-hosts Daniel Williams and Colleen Luckett dive into the latest trends and challenges in healthcare. From rising workplace insurance costs to the disruptive forces shaping the industry's future, this episode provides valuable insights for medical practice leaders and MGMA members.  Key Takeaways and Resources Mentioned: Rising Costs of Workpla...

In this episode of the MGMA Business Solutions Podcast, host Daniel Williams sits down with Dr. Tom Schwieterman, the Chief Medical Officer and VP of Clinical Affairs at Midmark Corporation . The discussion focuses on the critical importance of accurate and consistent blood pressure measurement and how it impacts patient outcomes. With an extensive background spanning software engineering, medicin...

In this episode of the Women in Healthcare podcast, host Adrienne Lloyd sits down with Kenyokee Crowell, a seasoned healthcare leader who has held key roles at organizations like the Cleveland Clinic and Highmark Health. Crowell shares her insights on effective physician collaboration, building organizational culture, and navigating career transitions. Actionable Takeaways: Prioritize transparency...

In this episode of the MGMA Business Solutions Podcast, host Daniel Williams sits down with Katie Holcomb, Product Marketing Manager at Surescripts, to discuss the vital role of interoperability in healthcare. Katie provides insights into Surescripts' mission to simplify healthcare data exchange and reduce clinician burnout. Tune in to learn about the Trusted Exchange Framework and Common Agreemen...

Welcome to the MGMA Week in Review podcast, hosted by Daniel Williams, senior editor at MGMA, and Colleen Luckett, editor and writer at MGMA. In this episode, Daniel and Colleen dive into a range of important healthcare topics and trends, including: Axios article on states regulating AI in healthcare Becker's interview with Dr. Mia Yang on the overlooked role of caregivers Gallup poll on rethinkin...

In this episode of the MGMA Insights Podcast , host Daniel Williams welcomes journalist, author and public speaker Celeste Headlee to discuss themes from her book Do Nothing: How to Break Away from Overworking, Overdoing, and Underliving . Headlee shares her personal experiences and surprising insights from her research along with practical strategies for finding balance and reclaiming one's sense...

In this episode of the MGMA Week in Review Podcast, hosts Daniel Williams, Colleen Luckett, and Christy Good discuss several key topics in the healthcare industry. The hosts cover the rising costs of malpractice insurance, the financial burden of cancer screenings, strategies for effective leadership in the C-suite, and updates on important Medicare reform bills in Congress. Major Takeaways: Malpr...

In the latest episode of the MGMA Insights Podcast, host Daniel Williams welcomes Liz Mahan, Director of Professional Development and Solutions at the Association for Advancing Physician and Provider Recruitment (AAPPR). Mahan shared her expertise in creating a strategic provider recruitment playbook that helps medical practices find and retain the right physicians for their organizations. Her bac...

In this episode of the MGMA Insights Podcast, host Daniel Williams interviews Don Balasa, JD, MBA, the CEO and legal counsel of the American Association of Medical Assistants (AAMA). They discuss the evolving role of medical assistants in healthcare, the legal challenges they face, and the future growth of the profession. Main Takeaways: Medical assistants have expanded their roles from primarily...

In this episode of the MGMA Week in Review podcast, hosts Daniel Williams and Colleen Luckett discuss key issues and insights for medical practice leaders. The episode covers the following topics: - Succession planning for medical practices, including lack of progress and best practices. Colleen notes that "just over a one in three medical group leader, so like 36%, to be exact, have a succession...

In this episode of the MGMA Member Spotlight Podcast, host Daniel Williams sits down with Tracy Schwartz, the Vice President of Operations at Ascension Medical Group in Texas. Tracy shares her healthcare career journey, from starting as a medical assistant to rising through the ranks and becoming a key leader. Schwartz discusses the unique challenges the healthcare industry faces and the strategie...

Welcome to another episode of the MGMA Member Spotlight Podcast. In this episode, host Daniel Williams sits down with Jojy Schless, the Director of Operations at Geneva Eye Clinic. Jojy brings a wealth of experience in practice culture, staff retention, customer service, and leadership coaching. This episode delves into Jojy's unique career journey, the culture at Geneva Eye Clinic, and her passio...

In this episode of the MGMA Week in Review podcast, hosts Daniel Williams, Senior Editor at MGMA, and Colleen Luckett, Editor and Writer at MGMA, discuss the latest news and insights for medical practice leaders and MGMA members. Major Topics Bipartisan legislation to improve healthcare cybersecurity after a ransomware attack The need for more institutional support for physicians treating addictio...

In this episode of the MGMA Insights Podcast , host Daniel Williams sits down with Sarah Clark, owner of Sarah Clark Consulting , as she dives into the crucial aspects of improving patient experience and increasing profits within medical practices. This discussion explores practical strategies to help medical practice leaders tackle common challenges and elevate their operations. Major Takeaways:...

In this episode of the MGMA Insights Podcast, host Daniel Williams speaks with Sharon Sagarra, MBA, FACMPE, owner of Sagarra Medical Consulting, and an MGMA Consultant. Sharon shares her extensive experience in healthcare management and provides actionable strategies for medical practice leaders to optimize compensation and benefits plans for their employees. Her insights are particularly relevant...

Welcome to another episode of the MGMA Week in Review Podcast with hosts Daniel Williams, Senior Editor at MGMA, and Colleen Luckett, Editor and Writer at MGMA. In today's episode, we tackle some pressing issues facing medical practice leaders. We delve into the recent Medicare physician cuts, explore strategies to boost employee morale through modern benefits enrollment, discuss the rising costs...

In this episode of the MGMA Member Spotlight podcast, host Daniel Williams sits down with Delores McNair, Division Administrator at Duke University School of Medicine , and Bryana Blanco, Nursing Development Specialist at AdventHealth . Together, they discuss the MGMA Mentorship Program , their personal healthcare journeys and the importance of mentorship in career development. Healthcare Journeys...

Welcome to the MGMA Insights podcast. In today's episode, we have the pleasure of speaking with Shep Hyken , a renowned customer service and experience expert. Shep is the Chief Amazement Officer at Shepard Presentations and has been inducted into the National Speakers Association's Hall of Fame for his lifetime achievements in professional speaking. With over 30 years of experience, Shep has work...