MGMA Podcasts

In this episode of the MGMA Insights podcast, we’re joined by Erica Dhawan (https://ericadhawan.com). Erica is an award-winning keynote speaker and author who has studied human innovation and collaboration for over fifteen years and has written two books on collaboration, communication, and teamwork. You can hear Erica speak on connectional intelligence at MGMA’s Medical Practice Excellence Leader...

MGMA Consultant Dawn Plested, MBA, JD, FACHE, Esq., joins the MGMA Executive Session to detail ways that medical practices can avoid costly litigation by exploring mediation and arbitration, as well as what to look for in contracts that mandate various forms of conflict resolution. To learn more, visit www.mgma.com/consulting. For more Executive Session episodes, visit www.mgma.com/executivesessio...

In this episode of MGMA's Week in Review podcast we take a closer look at revenue, primary care burnout, Moderna vaccine boosters and health equity. Sources in this episode: https://www.healthcaredive.com/news/quiet-suffering-primary-care-struggles-covid-19-telehealth/607996/ https://mgma.com/analytics1021 https://www.fiercehealthcare.com/practices/physician-groups-warn-nearly-10-medicare-cuts-cou...

In this episode of the MGMA Insights podcast, we’re joined by Tom Vogel (https://www.linkedin.com/in/tom-vogel-2911682/), Clinics Business Lead at Deputy (https://www.deputy.com/industry/healthcare), an industry leader in all-in-one workforce management offering solutions that simplify employee scheduling, timesheets, tasking, and communication. You can hear Tom speak on automating your practice i...

In this episode of MGMA's Week in Review podcast we feature vaccine mandates, surprise billing, and healthcare staffing. Sources in this episode: https://www.mgma.com/data/data-stories/how-to-talk-to-employees-about-covid-19-vaccine-re https://mgma.com/data/data-stories/workarounds-for-worker-shortages-8-strategies-for https://www.cms.gov/newsroom/fact-sheets/requirements-related-surprise-billing-...

In this episode of the MGMA Insights podcast, we’re joined by Dr. Jared Pelo, Chief Clinical Product Officer at Nuance Healthcare (https://www.nuance.com/healthcare.html), where he helps lead the ambient clinical intelligence team. Dr. Pelo’s passion is the intersection of technology and healthcare. Additional resource for this episode: Physician burnout is at epidemic levels as doctors spend two...

In this episode of the MGMA Insights podcast, we’re joined by Kimberly A. Bass (https://www.cooperhealth.org/about-us/cooper-executive-leadership/kimberly-bass), vice president, ambulatory operations, Cooper University Health Care and Linda Valenti, RN, BSN, MSN/MBA, associate vice president, ambulatory operations, Cooper University Health Care (https://www.cooperhealth.org). They’re here today to...

In this episode of the MGMA Insights podcast, we’re joined by Shola Richards (https://www.linkedin.com/in/sholarichards), founder and CEO at Go Together Global (https://sholarichards.com/insights/). Shola is here today to talk about how healthcare leaders can create successful strategies to strengthen team cohesion and togetherness. Shola will be the opening general session speaker at MGMA's Medic...

In this episode of the MGMA Insights podcast, we’re joined by Shane Jackson, president of Jackson Healthcare (https://jacksonhealthcare.com/). Shane is here today to talk about how leaders can learn to cultivate and articulate not only their own values and beliefs but those of the group they are leading as a means to shape their organization's distinct culture. Shane will be a featured speaker at...

In this episode of the MGMA Week in Review podcast, we feature articles on the Delta variant, surprise billing legislation, and the lingering health effects of the 9/11 attacks. Sources in this episode: https://www.mgma.com/data/data-stories/as-hospitals-are-overwhelmed,-which-medical-practi https://www.mgma.com/advocacy/advocacy-statements-letters/advocacy-letters/september-3,-2021-mgma-submits-c...

In this episode of the MGMA Insights podcast, we’re joined by Kristin Baird, RN, BSN, MHA, president and chief executive officer, Baird Group. Kristin is here today to talk about the true cost of turnover and what can be done to retain your existing staff by keeping them engaged and invested in the organization. Kris will be a featured speaker at MGMA's Medical Practice Excellence Leaders Conferen...

In this episode of the MGMA Insights podcast, we’re joined by Susan Childs, founder and president of Evolution Healthcare Consulting. Susan is here today to talk about how healthcare leaders can affirm and balance their medical practice by accessing emotional intelligence. You can learn more from Susan and purchase her books at https://evohcc.com. Susan will be a featured speaker at MGMA's Medical...

In this episode of the MGMA Week in Review podcast, we feature articles on the provider relief fund, physician credentialing, and the physician job market. Sources in this episode: https://www.mgma.com/data/data-stories/more-than-half-of-practices-report-credentialing-r https://www.healthleadersmedia.com/clinical-care/physician-employment-market-stabilizing-recruitment-executive-says https://www.m...

In this episode of the MGMA Insights podcast, we’re joined by Dr. Prasanthi Reddy, owner of Rainbow Pediatric Center in Jacksonville, FL. Dr. Reddy is here today to talk about key strategies to create better patient outreach and patient communication in your medical practice. To hear more thought leadership on patient engagement, consider attending MGMA's Medical Practice Excellence Leaders Confer...

Lawton Robert Burns, PhD, MBA, the James Joo-Jin Kim Professor at The Wharton School, University of Pennsylvania, shares insights into the evolution of healthcare practice ownership from his recent textbook, "U.S. Healthcare Ecosystem: Payers, Providers and Producers." For more Executive Session episodes, visit www.mgma.com/execsession. Produced by Chris Harrop, MGMA senior editorial manager Intro...

In this episode of the MGMA Week in Review podcast, we feature articles on physician compensation, EFT fees, and audio-only telehealth visits. Sources in this episode: https://www.medicaleconomics.com/view/telehealth-snapshot-august-2021 https://mgma.com/data/data-stories/most-practices-raising-starting-physician-salaries https://www.mgma.com/advocacy/advocacy-statements-letters/advocacy-letters/a...

In this episode of the MGMA Insights podcast, we’re joined by Stephen Bekanich, MD, co-founder Iris Healthcare and Steve Wardle, MBA, chief executive officer, co-founder, Iris Healthcare. They’re here today to talk about Difficult Conversations: Four Key Results from Advance Care Planning. Bekanich and Wardle will be featured speakers at MGMA's Medical Practice Excellence Leaders Conference. Go to...

In this episode of the MGMA Week in Review podcast, we feature articles on the medical practice trend of having to pay to get paid, most favored nation models, and the never-ending digital workday. Sources in this episode: https://mgma.com/data/data-stories/more-than-half-of-medical-practices-report-being-f https://www.federalregister.gov/documents/2021/08/10/2021-16886/most-favored-nation-mfn-mod...

Our guest today is Dr. Jeff Comer, PhD, MHA, FACHE. He has spent 20 years as both an interim and permanent acute and behavioral hospital CEO. The hospitals have ranged from rural critical access hospitals to large urban facilities and have included non-profit, for-profit, and government-owned models. Dr. Comer’s here today to talk about beating burnout for more effective leadership. He will be a f...

In this episode of the MGMA Week in Review podcast, we feature articles on the vaccine mandates in medical practices, healthcare standards development, adoption, and implementation, and consumer sentiment on medical practice digital tools. Sources in this episode: https://www.mgma.com/data/data-stories/vaccine-requirements-for-healthcare-workers-gain-t https://www.mgma.com/advocacy/advocacy-statem...

Our guest today is Amy Lafko, owner and principal, Cairn Consulting Solutions, LLC. Amy’s here today to talk about Productive Conflict: Getting to Better Outcomes Through Better Communication. You can go to https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Famylafko.com%2Fbook-order%2F&data=04%7C01%7Cdwilliams%40mgma.com%7C6aa917727bd1488c58e408d955bca91b%7C105543933af84a26a3f7c...

In this episode of the MGMA Week in Review podcast, we feature articles on telehealth regulations, improvements to APMs, and the best practices in reaching the Millennial patient. Sources in this episode: https://www.mgma.com/advocacy/make-change-happen/contact-congress https://www.mgma.com/advocacy/advocacy-statements-letters/advocacy-letters/july-26,-2021-mgma-and-other-leading-healthcare-or htt...

In this episode of the MGMA Insights podcast, we’re joined by Kristin Dufek, president of EUA, a leading architecture, interior design, and master planning firm located in Milwaukee. Kristin’s here today to talk about designing for patient access to improve the care experience. Thanks to the MGMA Leaders Conference for sponsoring this week’s show. To accelerate your path to medical practice leader...

In this episode of the MGMA Week in Review podcast, we feature articles on the renewal of the public health emergency, Medicare fraud, and improving your webside manner. Sources in this episode: https://www.phe.gov/emergency/news/healthactions/phe/Pages/COVID-19July2021.aspx https://www.mgma.com/events/protect-your-practice-the-latest-medicare-fraud-sc https://www.mgma.com/data/data-stories/traini...

Our guest today is Lee Holmes, CEO, Intensive Specialty Hospital of Shreveport and Bossier City, Louisiana. Lee’s here today to talk about cyberattacks and what practices can do to improve preparedness, enhance its defensive position, and mitigate financial risk. Also, thanks to the Medical Practice Excellence: Leaders Conference and to Nuance for sponsoring this week’s show. Accelerate your path...