MGMA
MGMA Podcasts
Welcome to the MGMA Podcast Network, your gateway to insightful discussions and expert analysis on key topics in healthcare management. Dive into a diverse array of shows tailored to meet the interests and needs of healthcare professionals like you. Explore the experiences and perspectives of trailblazing women in healthcare on "Women in Healthcare," or discover innovative strategies and solutions for your practice on "Business Solutions." Stay updated on the latest industry trends and news with "Week in Review," and gain valuable insights from industry leaders and MGMA members on "Member Spot...
Be sure to visit the podcast's website and support the creator: www.mgma.com
Where to listen?
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Episodes
Live from Boston: Having Meaningful Conversations 12.10.2022 15:22
This week we're in Boston at the MGMA Medical Practice Excellence Leaders Conference. In today's episode, we talk with Mariely Taveras, practice manager with the pulmonary practice at Weill Cornell Medicine. Taveras talks about networking with peers, the goals she had for this week in Boston, and her aspirations as a healthcare leader. Allied Medical Waste is the premier medical waste and document...
Live from Boston: Activating Patients for Necessary Care and Visit Adherence 10.10.2022 12:35
This week we're in Boston at the MGMA Medical Practice Excellence Leaders Conference. In today's episode, we talk with Carrie Kozlowski, OT, MBA, Chief Operations Officer & Co-Founder, Upfront Healthcare, and Maria McGowan, Senior Vice President, Marketing, Duly Health & Care. Carrie and Maria talk about patient care, building trusting relationships with patients, and they also explain wha...
Week in Review: The Mess With Mask Rules, APM Incentive Payments, and Flexible Strategies 08.10.2022 8:32
In this episode of the MGMA Week in Review podcast, we feature articles on the mess with mask rules, APM incentive payments, and flexible strategies. Sources in this episode Mask Rules -- https://www.mgma.com/data/data-stories/no-one-size-fits-all-approach-to-mask-rules-headin Qualifying APM Participants (QPs) -- https://go.mgma.com/dc/ugUULpIqHqbGua1qDPD-JhOj2oADozmDQrqPi282j7NBOAb7EN_fB1YtSefjjs...
The Benefits of Getting Your Greenbelt 07.10.2022 32:43
Our guest today is Owen Dahl, MGMA consultant and teacher of the upcoming Lean Six Sigma Green Belt Program. This 7-week, instructor-led online course will explore lean techniques and evaluation processes with the goal to eliminate steps that don’t add value to your organization. The Green Belt program runs from Oct. 25 – Dec. 13 and is eligible for 30 ACMPE and 30 CEU credits. Visit mgma.com/gree...
Why Fighting Against Ageism in the Workplace Creates Better Places to Work 05.10.2022 22:24
Our guest today is Ashton Applewhite, author of the best-selling book, This Chair Rocks: A Manifesto Against Ageism. Ashton is a keynote speaker at the Medical Practice Excellence Leaders Conference In Boston on Tuesday, October 11 at 10 am ET. Ashton will be talking on the topic of Age Against the Machine: Ending Ageism in the Workplace. Resources: This Chair Rocks: A Manifesto Against Ageism --...
Week in Review: A Surge in Demand for Behavioral Health, an EHI Update, and Screening for Anxiety 01.10.2022 6:26
In this episode of the MGMA Week in Review podcast, we feature articles on the surge in behavioral health needs, an update on electronic health information, and plans for anxiety screenings. Sources in this episode: A Surge in Demand for Behavioral Health Services -- https://www.mgma.com/data/data-stories/how-medical-practices-are-adapting-to-the-surge-in Information Blocking Toolkit -- https://ww...
Member Spotlight: From Kansas to Hawaii – One Healthcare Leader’s Pandemic Odyssey 28.09.2022 25:10
Our guest today is Erica Helsel, chief operations officer at Transformation Health Network. Erica is our first person to interview in our new MGMA podcast, Member spotlight, where we talk with practice leaders and hear their stories. If you’re interested in being interviewed, email us at podcasts@mgma.com. In our first member spotlight episode, we learn about Erica’s pandemic odyssey that took her...
Week in Review: The Staffing Challenge, Medicare Payment Cuts, and Defeating Negative Self-Talk 23.09.2022 7:37
In this episode of the MGMA Week in Review podcast, we feature articles on the great staffing challenge, an update on Medicare payment cuts, and how to defeat negative self-talk. Sources in this episode: Staffing is still the biggest challenge for practices -- https://www.mgma.com/data/data-stories/healthcare-in-2023-staffing-is-still-the-biggest-c Medicare payment cuts -- https://mgma.com/advocac...
Leadership Insights: 5 Factors of Employee Burnout and How to Avoid Them 21.09.2022 28:54
Our guest today is Christina Haxton, CEO and founder of The Center for Sustainable Strategies. Christina is here today to talk about the five factors of employee burnout and how to avoid them. Resources: The Center for Sustainable Strategies: https://centerforsustainablestrategies.com/ Christina Haxton on LinkedIn: https://www.linkedin.com/in/christinahaxton/ Deloitte Burnout Study 2022: https://a...
Week in Review: Next-Gen Healthcare Leaders, a Prior Authorization Update, and Strategic Planning 16.09.2022 7:38
In this episode of the MGMA Week in Review podcast, we feature articles on the development of next-gen healthcare leaders, a prior authorization update, and steps for strategic planning. Sources in this episode: Next-Gen Healthcare Leaders -- https://www.mgma.com/data/data-stories/building-a-bench-of-next-generation-medical-practi Prior Authorization Legislation Update -- https://www.mgma.com/advo...
DataDive: Value-Based Care in an Era of Inflation and Staffing Shortages 14.09.2022 27:45
Our guest today is Adrienne Lloyd, an MGMA Consultant, and CEO and founder of Optimize Healthcare. Adrienne is here today to talk about what you can do to combat the challenges of inflation and staffing through value-based care models. Resources: Adrienne Lloyd Resources and Tools: https://view.flodesk.com/pages/61aa05ee6fd16bd0a4ddb515 Optimize Healthcare Resources: https://www.adriennelloyd.com/...
Week in Review: 9/11 FDNY illnesses, Healthcare Leader Burnout, and a Medicare PFS Update 11.09.2022 6:47
In this episode of the MGMA Week in Review podcast, we feature articles on stress and burnout, the 2023 Medicare PFS, and FDNY dealing with 9/11-related illnesses. Sources in this episode: Stress and burnout for healthcare leaders -- https://www.mgma.com/data/data-stories/stress-and-burnout-a-growing-concern-for-healthcar MGMA and the 2023 Medicare Physician Fee Schedule proposals -- https://mgma....
MPE22: Everything You Need to Know About MGMA's Leaders Conference in Boston 07.09.2022 17:35
Our guest today is Craig Wiberg senior manager of digital events at MGMA. Craig is here today to talk about what you can expect to learn and experience at MGMA’s Medical Practice Excellence: Leaders Conference which will be held Oct 9-12 in Boston. Resources: MGMA Leaders Conference: www.mgma.com/events/medical-pra…onference/register MGMA’s Leaders Blog: mgma.com/events/medical-pract…how-many-has-...
MGMA Week in Review: Medicare Payment Cuts, Information Blocking Update, and Bottom-Up Innovation 02.09.2022 6:43
In this episode of the MGMA Week in Review podcast, we feature articles on Medicare payment cuts, an information blocking update, and bottom-up innovation. Sources in this episode: Medicare payment cuts -- https://www.mgma.com/data/data-stories/patients-and-practices-face-dire-consequences-of-p Information Blocking Update -- https://mgma.com/advocacy/advocacy-statements-letters/advocacy-letters/au...
Identify and Reduce Revenue Cycle Pain Points in the Patient Financial Experience 31.08.2022 31:45
Our guests today are Taya Moheiser, chief revenue cycle officer at H4 Technology, LLC, and Kem Tolliver, president and CEO at Medical Revenue Cycle Specialists. Kem and Taya are colleagues, friends, co-presenters and authorities on revenue cycle management. They’re also the authors of “Revenue Cycle Management: Don’t Get Lost in the Financial Maze.” Taya and Kem are featured speakers at MGMA’s Lea...
MGMA Week in Review: Physician Burnout, Regulatory Survey, and Making Tiny Habits Work 26.08.2022 7:56
In this episode of the MGMA Week in Review podcast, we feature articles on salaries and wages, a public health emergency update, and time management tips. Sources in this episode: Physician Burnout --https://www.mgma.com/data/data-stories/burnout-driven-physician-resignations-and-early-re Regulatory Burden Survey -- https://www.surveymonkey.com/r/5NYN5HT?utm_source=nl-gov-kh-washington-connection-...
Leadership Insights: Finding the Formula to Successful (and Happy) Teams 23.08.2022 25:29
Our guest today is Cindy Mazzocchi, senior manager of engineering operations at DrFirst. Cindy has decades of experience in leading teams at healthcare organizations and has earned her FACMPE. Cindy is here today to share highlights from her journey as a healthcare leader and to offer insights on resources and tools that she’s leaned on during her career. Resources: MGMA’s Leaders Blog: www.mgma.c...
MGMA Week in Review: Salaries and Wages, a Public Health Emergency Update, and Time Management Tips 19.08.2022 7:51
In this episode of the MGMA Week in Review podcast, we feature articles on salaries and wages, a public health emergency update, and time management tips. Sources in this episode: Budgeting Medical Practice Support Staff Salaries --https://www.mgma.com/data/data-stories/striking-the-right-balance-in-budgeting-medical-pr Primary Care Docs Need 27 Hours a Day -- https://www.medpagetoday.com/special-...
How to Recruit and Retain High-Performing Employees 15.08.2022 29:43
Our guest today is Katie Lawrence, MHA CMPE, executive director, Ambulatory & Medical Group Optimization at Prisma Health. She’s here today to talk about engaging staff in an optimal way so that practices are retaining their best and brightest employees. Katie will also be speaking twice at MGMA’s Leaders Conference in Boston which will be held there Oct. 9-12. Resources: MGMA’s Leaders Blog:...
MGMA Week in Review: Collection Challenges, Inflation Reduction Act, and Amazon Enters Healthcare 12.08.2022 7:19
In this episode of the MGMA Week in Review podcast, we feature articles on collection challenges, the Inflation Reduction Act, and Amazon enters healthcare. Sources in this episode: Collection Challenges -- https://www.mgma.com/data/data-stories/collection-challenges-growing-for-medical-practice Inflation Reduction Act -- https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgo.mgma.co...
Consultants' Corner: Patient Care Processes That Lead to Better Profitability 10.08.2022 40:32
Our guest today is Patrick Sauer, president and founder of Next Health Innovations, LLC. Patrick is also an MGMA consultant with more than 20 years of healthcare leadership and executive experience with hospitals and healthcare systems. Patrick has earned his MHA, FACHE, CMPE and he’s here today to talk about his healthcare journey, the role of an MGMA consultant, and how to create better patient...
MGMA Week in Review: Patient No Shows, the Affordable Care Act, and Reducing Physician Burnout 05.08.2022 7:24
In this episode of the MGMA Week in Review podcast, we feature articles on patient no shows, the Affordable Care Act, and reducing physician burnout. Sources in this episode: Patient No Shows -- https://mgma.com/data/data-stories/patient-no-shows-pose-concern-amid-medical-practic Analysis: 2022 Section 1557 Proposed Rule -- https://www.mgma.com/practice-resources/government-programs/analysis-2022-...
Enjoying the Benefits of a Medical Practice Virtual Assistant 03.08.2022 29:36
Our guest today is Beth Lachance, CEO of REVA Global Medical (https://www.revaglobalmd.com/). Beth is here today to talk about the benefits of a medical practice virtual assistant and the unique business model that REVA Global Medical has developed. Sponsors: Social Climb — Are you still asking your patients, “How did you hear about us?” Your great reputation, fantastic website, and amazing advert...
MGMA Week in Review: Prior Authorization, Marketing to High-Value Patients, and Breaking Bad Habits 30.07.2022 7:26
In this episode of the MGMA Week in Review podcast, we feature articles on prior authorization, marketing your medical practice, and breaking bad practice habits. Sources in this episode: Marketing to High-value Patients -- https://www.mgma.com/data/data-stories/three-steps-medical-group-practices-should-take-wh Prior Authorization/Contact Congress Template -- https://www.mgma.com/advocacy/get-inv...
Leveraging Data-Driven Solutions for Your Organization 27.07.2022 28:30
Our guest today is Karl Sundberg, CEO of Catalyst Medical Group. Karl is here today to talk about the sources of practice data that are leveraged to answer questions, create solutions and drive performance. Karl is also a featured speaker at MGMA’s Leaders Conference in Boston, which will be held there Oct. 9-12. Go to MGMA.com/events to register today. Sponsors: Social Climb — Are you still askin...
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