Membership Geeks Podcast with Mike Morrison

When trying to attract new people to your membership site, giving potential members a taste of what's on offer before asking them to part with their cash and invest in your product is a great way of overcoming any doubts they may have about joining. With this in mind it stands to reason that hosting free webinars can be a fantastic way of winning new members by demonstrating your expertise, provin...

While in a lot of cases people will have joined your membership to get the benefit of your particular expertise; bringing in experts in complimentary topics can add a lot of additional value to your offering. Not only does inviting guest contributors increase the value and variety you provide to your members; but it's also a smart strategy for minimizing the workload involved in creating all conte...

I regularly talk about how your members will join for the content, but they'll STAY for the community; and that's something we see reflected in every successful membership site we've been part of. But what options do you actually have for creating your community from a technical standpoint? How do you add an online forum to your membership? In this episode I talk more about the importance of commu...

As membership site owner, the ability to protect our premium content is at the heart of how your business functions. And when that protection is threatened you, naturally, start to panic. So it stands to reason that you'd want to take action to prevent "hit and run" members who sign up, download everything you have to offer, and then cancel straight away. However before you batten down the hatches...

It's easy to see why the strategy of offering lifetime memberships is a divisive one. Unquestionably the biggest benefit of the membership model lies in recurring revenue, so the notion of providing unlimited access to your site for a single one-off fee may seem counter-intuitive; however as we discuss in this episode of The Membership Guys Podcast there are definite pros and cons to this strategy...

Most memberships will consist of two things - premium content (such as courses and tutorials) as well as community. While the quality and depth of those elements will vary greatly from site to site; it does mean that when your potential member is considering several options for sites to join it can be hard to tell the difference between memberships which appear to essentially be offering the same...

It's easy to assume that mainstream media coverage is the domain of celebrities, huge businesses and crazies claiming to know where the aliens took Elvis. As such, most membership site owners don't even think about trying to use PR to get their story out there, as they see traditional media as out of their reach. In this episode of The Membership Guys Podcast, I'm joined by Janet Murray who not on...

One of the more challenging changes that comes with moving to the membership model is dealing with the increase in how many people are contacting you and vying for your attention. Supporting hundreds or thousands of members can certainly take its toll and becoming uncontrollable without procedures and a solid approach for dealing with handling communication. In this episode of The Membership Guys...

To celebrate the 50th episode of The Membership Guys Podcast, we decided to do something a little different. Not only did we bring Callie onto the podcast (for only the second time!) but we did so as part of a live Q&A we hosted on Blab.im all about our favourite subject - membership websites! We had audience questions, a guest appearance, and a pretty epic rant from Mike that you're really going...

The launch of a new membership site can be a nerve-wracking time, and adding to that anxiety is the question of whether you have enough content to open your doors. Is there a set amount of content that a membership site needs to have before you release it to the public? What content should you be creating and how do you know when to say "when"? In this episode of The Membership Guys Podcast I tack...

In this episode of The Membership Guys Podcast I'm joined by Amy Schmittauer from Savvy Sexy Social to talk about how you can build authority by incorporating online video into your marketing strategy. Amy has built a huge audience for her own business, with over 3 million views across the 600+ videos on her own Youtube channel, where she teaches others to effectively use video marketing in their...

Finding the right web designer is like navigating a minefield. With so many people out there claiming to know what they're doing - and often no real way for the typical prospective membership site owner to know whether those claims are legit or BS - it's unsurprising that pretty much everyone and their dog has a horror story about that one web designer who screwed them over. In this episode of The...

In this episode of The Membership Guys Podcast, it's the concluding part of my interview with Nathan Chan of Foundr Magazine in which we discuss marketing your business and growing your brand on Instagram. As part of his marketing for Foundr Magazine, Nathan managed to explode their Instagram following to hundreds of thousands of highly engaged fans in a short space of time. In this episode, he di...

In this episode we discuss the importance of giving new members a warm welcome and ensuring that they feel part of your community from the instant they join. This is an area so sorely missed when it comes to memberships, because as online business owners we're conditioned to focus solely on getting the sale. But what happens in the minutes, hours, days and weeks following a new member joining are...

If you want to make an impact and grab a lot of attention for the launch of your membership site, then running an online summit can be a great strategy to use. This is especially true if you need to accelerate your visibility, quickly grow an audience and build a huge amount of momentum going into your launch. In this episode of The Membership Guys Podcast, I talked to Yann Ilunga about how he's m...

In this episode of The Membership Guys Podcast, I'm joined by Nathan Chan of Foundr Magazine. The founder of Foundr. And yes, I made that joke 30 seconds in. He'd heard it before. What was originally intended to be a discussion about Instagram turned into a value-packed chat about the background of Foundr magazine, how Nathan started it from scratch, without an existing audience to speak of and ul...

Fresh on the back of attending Social Media Marketing World 2016, we're sharing our top takeaways from the event for creating content and promoting your membership site through social channels. PLUS - you guys asked for it... after 8 months, the elusive Callie Willows finally joins me on The Membership Guys Podcast! Listen to the latest episode to hear us discuss our 4 biggest lessons from the eve...

During the course of running your membership site, there will inevitably come a point where you want to increase your pricing. Maybe your offering has changed, perhaps you're responding to increased demand or maybe you just want to earn a little more for your efforts. Rather than simply raising your prices overnight, check out this latest episode of The Membership Guys Podcast for my tips and stra...

Podcasting is a fantastic way of promoting and growing amembership website. Not only does it help you to establish you as an authority anddemonstrate your expertise - things that are particularly importantif your membership is largely based on your being an expert in yourfield - but it also gives a human voice to your brand andestablished connections that most other mediums simply cannot. In this...

When that burst of inspiration for a membership site starts turning into a fully fledged idea and plan, it's easy to think that you've stumbled onto something truly unique. However as Mark Twain once said - "There is no such thing as a new idea", and this often rings true for membership website concepts. So what do you do when you discover that there's someone else out there with the same idea for...

One of the biggest benefits of running a membership website is the ability to tap into a truly global audience. However that does present the problem of having to decide which currency to use when it comes to pricing your membership. In this episode of The Membership Guys Podcast, I give my opinion on how to decide on which currency to use as well as some other factors you need to consider when se...

Membership websites come in all shapes and sizes; but the type we primarily deal with here on The Membership Guys consist primarily of content and community. Given that content marketing is, without doubt, one of the best ways to promote your membership site; then it can be a real challenge trying to figure out which content should be free - via blogs, podcasts and the like - and which content sho...

Facebook groups are a fantastic way of cultivating a community of like-minded people, all interested in a particular topic, product or problem. It's little wonder, then, that running such a group can be a highly effective strategy for membership site owners, for a wide variety of reasons. In this episode of The Membership Guys Podcast, I'm joined by Jill Stanton from Screw The Nine to Five, who sh...

You’ve got plenty of loyal members who continue to pay for your membership – but are you taking member retention for granted? Some members may be paying for your membership without any delays or issues, but that doesn’t mean that they are happy and satisfied.  You can’t assume that just because somebody is continuing to pay, that it means they are 100% pleased with their experience. The truth...

Cancellations are the one things most membership site owners hate and fear, but are also something we can't avoid - no matter how hard you try to hide the "cancel" button! Your onboarding, engagement and retention strategies are key to prolonging the member lifecycle - however another key thing to consider is that often your members will have common "drop-off points", where you're most at risk of...