Medical Spa Insider

In this episode, Alex sits down with Sheila Barbarino, MD, FAAO, FAACS, FACS to talk about the fast-moving world of aesthetic medicine and what’s coming next. They discuss how international travel and research are helping shape new treatment options, from emerging fillers to the next generation of neurotoxins. The conversation dives into practical medical-legal safety advice, including how small d...

Aesthetics is truly a global market.  In this episode, we explore how Australia became a bellwether for the aesthetics industry, from the rise of Laser Clinics Australia to the impact of private equity, regulation, and changing patient behavior. Dr. Jake Sloane and David Segal, hosts of the Inside Aesthetics podcast, share hard-earned insights from navigating one of the most influential aesthetics...

In this episode of Medical Spa Insider, Alex Thiersch facilitates high-level discussions with two industry executives shaping the trajectory of the aesthetic market. Silvina Nordenstahl, President of the US organization at Galderma, discusses the operational imperatives of scaling a global aesthetic enterprise and the central role of patient-centricity in long-term strategy. Following this, Ethan...

Are you staying ahead of trends or falling behind? In this episode of Medical Spa Insider, Alex Thiersch sits down with Rob Pickell, CEO of Growth99, to analyze the shifting landscape of the aesthetic and wellness industry. The conversation examines the growing divergence between thriving, scalable practices and those struggling to navigate an increasingly competitive market. Pickell, utilizing hi...

The world of medical aesthetics changes every day. This episode of Medical Spa Insider features AmSpa founder Alex Thiersch at the Medical Spa Show, hosting four insightful interviews that explore the evolving landscape of aesthetic medicine, the necessity of rigorous standards, and the importance of professional mentorship. 00:00:34: Leslie Fletcher, NP-BC discusses the critical need for establis...

From navigating private equity roll-ups to mastering the operational complexity of peptide therapy and wellness, the aesthetic landscape is evolving faster than ever. In this episode of Medical Spa Insider, recorded live at the Medical Spa Show, AmSpa founder Alex Thiersch sits down for three conversations about partnership, private equity, and preparing for the future of medical aesthetics. Featu...

What happens when a successful med spa owner realizes the industry’s biggest challenge isn’t competition—it’s education? In this episode of Medical Spa Insider, AmSpa founder Alex Thiersch sits down with Tracy Olson, owner of Youthtopia Med Spa and founder of Aesthetic Injector Academy, to discuss her unconventional journey from banking and finance into medical aesthetics—and why she chose to buil...

In this special "Compliance is Cool" edition of Medical Spa Insider, AmSpa founder Alex Thiersch is joined by Brad Adatto and Jeff Segal, MD, JD. Together, they dissect the unprecedented criminal indictments that have sent shockwaves across the entire medical spa industry.   Following a tragic IV therapy death at a Texas facility a couple of years ago, a grand jury took the extraordinary step of i...

Artificial intelligence is rapidly changing the way medical spas operate—but how can practices actually use data and AI tools to make smarter business decisions without losing the human touch? In this episode of Medical Spa Insider, AmSpa founder Alex Thiersch is joined by Ben Wolber, founder of Illume (formerly InsightX), and returning guest Taylor Siemens, founder of Kairos Aesthetic Medicine, t...

In this urgent "Compliance is Cool" update, AmSpa CEO Alex Tiersch breaks down several major legal developments that have sent shockwaves through the medical spa industry. The episode centers on the stunning news out of Texas, where a physician and a medical spa owner have been hit with murder and manslaughter charges following a tragic IV therapy death from a few years ago. Alex explores the rare...

As the lines between the supplement industry, "biohackers," and medical professionals continue to blur, we with down live at MSS with Dr. Kay Durairaj to discuss why aesthetic providers must lead the charge in evidence-based longevity. We dive deep into the world of peptides—from the safety of GLP-1s to the "wild west" of unregulated research chemicals. Dr. Kay also reveals her latest clinical bre...

What does it really look like to go from provider… to operator… to owner? In this episode of Medical Spa Insider, Alex Thiersch sits down with returning guest Taylor Siemens, founder of Kairos Aesthetic Medicine, to discuss her transition from working as a clinician to managing multi-location med spas—and ultimately launching her own practice. Taylor shares why she intentionally built Kairos diffe...

What does it take to grow a medical aesthetics business with intention—and scale it without losing sight of your purpose? In this episode of Medical Spa Insider, AmSpa founder Alex Thiersch sits down with WellLabs+ CEO Reetu Gupta to explore the mindset behind building a successful, values-driven aesthetic practice. From early challenges to leading a growing organization, Reetu shares how shifting...

It's time to rethink how we approach healthcare affordability.  In this episode of Medical Spa Insider, host Alex Thiersch welcomes back "The Godfather of CareCredit," Beto Casellas, Executive Vice President and CEO of Synchrony Health and Wellness. As the aesthetic industry shifts toward a holistic model of longevity and wellness, the question of affordability becomes paramount. Beto discusses Ca...

Innovation in aesthetics isn’t just about new treatments—it’s about improving precision, safety, and consistency in everyday procedures. In this episode of Medical Spa Insider, AmSpa founder Alex Thiersch is joined by Julie Bass Kaplan and Dr. Rebecca Weiss, two highly respected injectors and educators, to discuss how new delivery technology is reshaping neuromodulator treatments. They break down...

Not all capital is created equal. After 10 years building a med spa from the ground up, the offers started coming in. One looked perfect — until it wasn't. In this episode of Medical Spa Insider, host Alex Thiersch interviews Maegen Kennedy, MMS, PA-C, Founder of Windermere Medical Spa and Head of Clinical Development at AYA Skin. This is the unfiltered story of walking away from a private equity...

How do you react to changes in the industry?   In this episode of Medical Spa Insider, host Alex Thiersch interviews Max Baybak, co-founder of Influx Marketing, a leading agency in aesthetic marketing. They discuss the evolution of the aesthetic industry, the challenges faced by marketing agencies, and the impact of AI on marketing strategies. Max introduces Growth Stack, a new platform designed s...

What good is AI if it doesn't know how to put your data to use? In this episode of Medical Spa Insider, host Alex Tiersch is joined by Dennis Steele, co-founder of Podium, to discuss the journey of building a tech giant rooted in the success of local businesses. From humble beginnings to becoming a vital tool for the aesthetic industry, Dennis shares insights into why staying close to the customer...

Where does innovation come from? In this episode of Medical Spa Insider, host Alex Thiersch sits down with aesthetic industry luminary and renowned facial plastic surgeon, Dr. Steve Dayan. Dr. Dayan shares his unique perspective on the early days of the medical spa movement and how he helped pioneer the business and marketing tracks that are now staples of modern aesthetic conferences. They also p...

Artificial intelligence is rapidly transforming how medical spas attract and convert new patients—but most marketing strategies still focus on the very end of the buying journey. In this episode of Medical Spa Insider, AmSpa founder Alex Thiersch speaks with Rick Brown, co-founder and CEO of MarketStorm, and Krista Stevenson, head of business development, about how their company and other AI tools...

How does a medical aesthetic practice scale to a nation-wide brand without sacrificing quality or values? In this episode of Medical Spa Insider, Alex Thiersch sits down with Jen Seisler, COO of SkinSpirit and George Baxter-Holder, VP of Talent Development, for a conversation about growth, training and leadership in medical aesthetics. Recorded at AmSpa’s new training center ahead of a hands-on ca...

In this episode of Compliance is Cool, AmSpa founder Alex Thiersch and General Counsel Patrick O'Brien dive deep into the legislative "flurry" currently sweeping through the medical spa industry. Focusing on Indiana's Senate Bill 282, the duo explores how a seemingly benign licensing bill evolved into a restrictive piece of legislation targeting both medical spas and compounding pharmacies. They p...

AmSpa founder Alex Thiersch introduces a brand-new segment of the Medical Spa Insider podcast: Compliance is Cool. As the medical spa industry reaches a critical inflection point, Alex discusses his transition from CEO to Chairman, allowing him to focus full-time on the legal advocacy and legislative "battles" currently bubbling beneath the surface. From the importance of data-backed safety resear...

With Alex Thiersch on the ground in Indiana lobbying against pivotal new legislation, AmSpa Digital Marketing Supervisor Derek steps in to break down a whirlwind of 2026 legislative moves. From Big Pharma’s influence on GLP-1 regulations to shifting MSO scrutiny and expanding autonomy for practitioners, this episode explores how new bills in states like Indiana, Florida, and Arizona are reshaping...

Did you know the average medical spa is juggling FOURTEEN separate vendor deals? With that many balls in the air, it’s easy for something to get dropped. In this episode of Medical Spa Insider, Alex Thiersch talks with Keri Concannon, co-founder and CEO of Beauty Rep, about why ordering, onboarding, and managing aesthetic brand partnership is still far more fragmented than it should be—and how the...