MAPS MCA Coaching

MCA Allstar Podcast

Business EN ↓ 48 episodes

This podcast is all about sharing proven systems and models around Real Estate brokerage operations. Tune in as KW MAPS coaches unpack some of the biggest operations topics in Keller Williams offices, or watch us interview some of the top operations leaders in our offices across the country.

Author

MAPS MCA Coaching

Category

Business

Podcast website

www.youtube.com

Latest episode

Apr 7, 2026

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Episodes

Productivity through Accountability ft. Jake Luehrs & Abby Miller 07.04.2026

Jake Luehrs is the OP of KW Edina and KW Elk River, and Abby Miller is the MCA of KW Edina. Through their accountability group structure, nearly 70% of the associates in their program have seen increased production YoY.

Recruiting Megas ft. Eric Bradley, Kat Musto-Lewis, Stacy Farmer 12.03.2026

The KW Thrive team leads an office in Cupertino, CA. Tune in as they share their experience in recruiting a $150m team from Compass.

40. High Powered Productivity - ft. Shanna Bluml 06.02.2026

Shanna Bluml is the Productivity Coach out of the Greater Springfield Market Center (a top 25 MC). Tune in as she shares all about her PC program, and how she leads over 75 agents in her program.

Care Call Systems ft. Dane Farris 07.01.2026

Dane Farris is the MCA out of Fayetteville, AR, a top 200 Market Center. Hear how Dane and his team have used the power of Care Calls to build relationships the retain and attract top talent in their office.

Using AI in the MCA role ft. Joan Chica - Part 1 04.12.2025

Joan Chica is an MCA in the Woodcliff Lake Market Center. Join us as we explore the variety of ways he is using AI to get time back in his role.

Multiple MC Operations ft. Krista Ales 06.11.2025

Krista Ales leads the Operations for multiple offices spanning nearly 1,000 agents. Tune in as she talks about biggest challenges, solutions, and opportunities in the MCA role. For information on her MCA community you can email her at kales@kw.com.

CFO Mindset ft. Brett Caldwell 07.10.2025

Brett Caldwell has been an agent, Team Leader, Regional Leader, and leads multiple Market Centers as the Operating Principle. Join us as we dive into his vision for the MCA role as being the CFO and COO of the Market Center.

Systems of Growth ft. Sarah Ferretti & TaChaka Ray 05.09.2025

Hear from a top MCTT and MCA how the systems they built together as a team helped them gross 10+ agents multiple months while their Market Center was without a Team Leader.

Recruiting Indies ft. Adam Morris 06.08.2025

Adam Morris is an MCA out of the Bloomington office in Illinois, and has helped his team bring over multiple Indy brokerages. Tune in as he walks through step by step how he helped recruit, transition, and retain an Indy office.

Recruiting as an MCA Part 4 ft. Sydney Sipes 03.07.2025

Sydney Sipes is the MCA over two market centers. Tune in as she shares her systems around recruiting and supporting growth in both market centers.

Onboarding ft. Patty DelPrete 06.06.2025

Patty is the MCA over multiple market centers, and oversees the onboarding process for roughly 40 agents per month. Tune in as she walks through her systems step-by-step!

How to Think about Tech ft. Mike Hillary 06.05.2025

Join us for a special episode as we hear from the amazing Mike Hillary some of the best ways to think about and use Command MC to save time, and get more out of your agent relationships.

Tools of the Trade ft. Amy Inkrott 04.04.2025

Amy Inkrott is the MCA out of the La Jolla office in California. Tune in as she shares her system for managing operations, her team, meeting agendas, new projects and more!

Standards & Value Proposition ft. Julie Perrott 05.03.2025

Julie Perrott is the MCA of the #21 office in all of KW for Owner Profit in 2024. Hear directly from her how their team sets and upholds standards, and recruits/retains to their value proposition.

The Power of a Great Team ft. Kassandra Stephens 06.02.2025

In this episode we talk about all kinds of things from org. charts to productivity systems. Hear how Kassandra Stephens helps her market center reach #26 in the company in Owner Profit!

Building a Great Team ft. Michael Schmieder 07.01.2025

Michael's office was ranked #22 out of all KW offices in YTD Owner Profit in 2024. Tune in as he talks about how he and his team work together to achieve these incredible results.

SUPER POWER series - KSCORE ft. Rolinda Johnson 06.12.2024

Check out the latest episode from Crystal Lawson's Super Power Series, where she interviews the amazing Rolinda Johnson around her system for bringing agents in through KSCORE.

Culture of Productivity ft. Jenn Turner 09.11.2024

Tune into Jenn Turner, MCA of a top 20 Market Center, as she dives into how to balance over 300 transactions a month with over 400 agents, while still providing great customer service to her agents.

Agent Consulting Part 2 ft. Trystan Hayes 04.10.2024

Hear from top MCA Trystan Hayes how his team generates 5+ referrals per team member through agent consulting. NOTE: there were some issues with the video, yet the full audio is still available.

Mastering the 411 Part 2 ft. Megan Buyer 07.09.2024

Hear from MCA Megan buyer (top 100 Market Center) how she leads herself and her team through the 411.

Studying the Market ft. Joan Chica 06.08.2024

Hear how MCA Joan Chica (top 200 MC) contributes to team meetings, teaches in the market center, and adds value to his agents all through studying his local market data.

Investing in Real Estate ft. Michele McBride & Rachel Watson 08.07.2024

Hear from experienced investors Michele McBride and Rachel Watson how they each got started on their investing journey from the MCA seat, and built their property portfolios.

Modeling the MREA ft. Mary Adkins Bell 06.06.2024

Listen to Mary Adkins Bell share how her office has earned a place in the top 100 Market Centers by modeling the MREA for their agents.

Succeeding with KSCORE ft. Carrie Butler 10.05.2024

Hear from Director of Growth and ATL Carrie Butler how she and her team have built a system around KSCORE that generates four new agent recruits per month.

Leveraging Your Unique Skillset ft. Rebecca Rose 03.04.2024

Hear from the great Rebecca Rose all about how she found her unique skillset, and leveraged that to build a successful career in Keller Williams.

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