MAPS MCA Coaching

MCA Allstar Podcast

Business EN ↓ 48 episodes

This podcast is all about sharing proven systems and models around Real Estate brokerage operations. Tune in as KW MAPS coaches unpack some of the biggest operations topics in Keller Williams offices, or watch us interview some of the top operations leaders in our offices across the country.

Author

MAPS MCA Coaching

Category

Business

Podcast website

www.youtube.com

Latest episode

Apr 7, 2026

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Episodes

Getting the most out of the 4-1-1 ft. Marylin Wenninger 06.03.2024

Hear all about how MCA Marylin Wenninger used the 4-1-1 with herself and her team to excel in her role and grow stronger as a leader.

Becoming a top 100 Market Center ft. Leslie O'Barr 06.02.2024

Hear from the one and only Leslie O'Barr how she helped take her Market Center from being ranked 698 in Owner Profit to ranking within the top 100 among all Keller Williams offices.

Thriving in the MCA Role ft. Rachel Watson 05.01.2024

Hear from Rachel Watson (Regional MCA, Leadership Coach, GM, Investor) all about how to thrive and create opportunity in the MCA role.

SUPER POWER series -- Rachel Paavola 16.12.2023

Hear from Rachel Paavola, MBA, as she shares about her super power of building communities.

Scaling your Operations ft. Michael Sargent 07.12.2023

Hear from Michael Sargeant all about how he took the operations of his single Market Center, and expanded to support five offices in his OP's network as well as launch a separate business to support multiple other offices.

Market Center Database ft. Marty Miller 03.11.2023

Hear from Austin's own Marty Miller about how he has built their Market Center's database to over 20,000 contacts, and generated multiple pieces of business through a system of texts and emails.

Financial Freedom ft. Myra Oliver 04.10.2023

Hear about Myra Oliver's incredible story of reaching financial freedom by age 33, and her journey from hair stylist, to business owner, to realtor, all the way to Regional Director.

SUPER POWER Series -- Carrie Herman 15.09.2023

Check out this first episode of our new SUPER POWER series, where Carrie Herman talks about her super power of using her voice to bring a sense of calmness in stressful situations!

Reducing Expenses - Mary Holder 06.09.2023

Mary Holder shares the specific steps she took to reduce her monthly overhead by nearly $40,000 a month.

Driving Agent Attendance 03.08.2023

Hear from the great Russ Nolting all about how he and his market center consistently drive people to their training.

BONUS Episode - Agent Consultations ft. Lance Kelehan 14.07.2023

Lance Kelehan talks about his process for meeting and consulting agents in the business.

Working with Indies 06.07.2023

Tiffany Davis shares how her team has recruited and onboarded multiple Indy offices, and how she contributes to the process as an MCA.

SPECIAL EPISODE - Leadership ft. Julia Lashay Israel 20.06.2023

In this special episode, hear from the amazing Julia Lashay Israel all about her journey and experience around leadership.

BONUS Episode - Unreasonable Hospitality ft. Alaina Hebert 05.06.2023

MCA support rep, and former MCA Alaina Hebert shares her experience around retaining agents through going above and beyond for her agents.

MCA Recruiting - Part 3 02.06.2023

Jennifer Tinker shares her journey to holding over 500 recruiting appointments and 175 recruits as an MCA in the market center.

Retention Through Training 03.05.2023

Josh Torres talks about his systems around training and retention that have allowed his office to maintain less than a 20% attrition rate.

BONUS Episode - Navigating Change ft. Kelly Cote 06.04.2023

Our very own Kelly Cote shares her journey from an Agent's Assistant all the way to Director of Operations and Services at KWRI (including her time as an MCA). Hear how she's navigated both changes in the role, as well as changes in the industry, and the mindset that was required to achieve success in each stage.

Homegrown Capper Program 05.04.2023

Michelle Mueller lays out the details of her 'Homegrown Capper Program' that helped generate over $194,000 in Company Dollar in a single year.

Coaches' Corner - Leaning into Opportunity 03.03.2023

Hear from some of your very own MAPS MCA coaches about their journey through Keller Williams, the challenges they experienced, and their mindset along the way that ultimately helped them find success.

Agent Engagement 03.02.2023

Mark Adams shares how his office drives attendance and adoption to various resources offered by KW and his Market Center.

Retaining with the KPA 16.01.2023

Luke Albertson reduced his office's attrition in one year by 35% using the KPA tool.  Hear how his team thinks and acts to get agents more engaged in the office.

Recruiting as an MCA - Part 2 11.01.2023

Looking to get more involved in recruiting as an MCA at your Keller Williams office?  Check out part 2 of this month's episode where we interview MCA Becky Bell, who has a proven process of attracting new agents.

Recruiting as an MCA - Part 1 11.01.2023

Looking to get more involved in recruiting as an MCA at your Keller Williams office?  Check out this month's episode where we interview MCA Christina Quiroga, who has a proven process of attracting new agents.

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