Marketplace Risk Platform Podcast

Becky Marsden of ibott (Insuring Businesses of Tomorrow Today) joins Elle Tucker in the latest Platform Podcast episode. She tells Elle about ibott and the way that their specialist insurance works, and what type of innovative companies they partner with. Becky talks about how she found out about the sharing economy, what led her to work for the ibott team, and shares what a typical day is like fo...

In this episode of the Platform Podcast, Elle Tucker talks to Chris Downie of Pasabi about his quest to use AI to detect illegal content, counterfeit products, unauthorised goods and fake reviews on platforms. He tells Elle how he got into this world, from his early days working in one of the first digital agencies in Scotland (where he crossed paths with Elle) to founding Pasabi, and now working...

Cynthia Morrow of Covett joins Elle Tucker in the latest Platform Podcast episode. She tells Elle about how she came up with the idea for Covett, and the challenges that it presented, especially during the global pandemic. Cynthia talks about the risks involved in sharing high-value items like jewellery and how the sharing economy could take off in the luxury sector. What are the barriers, and ind...

In the latest episode of series four of Platform Podcast, Elle Tucker is joined by Eamonn Galvin, Founder and CEO of KnowCarbon, an innovative startup addressing climate change through data analytics to present businesses and consumers with lower carbon options. Eamonn tells the ‘origins story’ of KnowCarbon, talks about his background in marketplaces, and shares his thoughts on how important it i...

Tom West of RentMy joins Elle Tucker in the latest Platform Podcast episode. He tells Elle about his early interest in the sharing economy, and his patient wait for the technology to 'catch up’ while he almost took early retirement. Now he’s right back in the midst of it with RentMy, which is more software than a marketplace - and he’s on a mission to find the right insurance for the 'sharing econ...

In this episode of the Platform Podcast, Elle Tucker talks to Rob Chesnut, who is delivering the keynote at the Sharing Economy Global Summit, about the value of integrity for marketplaces. He tells Elle about his extensive knowledge of trust and safety, gained from a career at the heart of Silicon Valley working with the likes of Airbnb and eBay. He talks about the six-step process for leaders to...

Nicola Gandy of Azacus.io joins Elle Tucker in the latest Platform Podcast episode. She tells Elle about pentesting, or ‘penetration testing’: what it is, and why it’s important to actually attack your own company. Elle asks Nicola how she became interested in the world of cybersecurity and came up with the concept for her company Azacus.io. Nicola goes on to tell us about her upcoming session at...

In this Platform Podcast episode, Elle Tucker is joined by Marketplace Risk Advisory Board member Craig J Lewis, CEO and Founder of Gig Wage. He tells Elle about the original idea behind his company, a fintech solution which provides instant payments for contractors, gig workers and the modern workforce. Elle asks Craig about the rise and rise of the gig economy, and the challenges which it has pr...

Stephen Kane of FairClaims joins Elle Tucker in the latest Platform Podcast episode. He tells Elle about how he came up with the idea for FairClaims, an online dispute resolution platform, and how it became the go-to for so many big name marketplaces. Elle asks Stephen how the platform works, and wonders why it’s so important to keep disputes out of the courtroom. Stephen goes on to share the way...

In this episode of the Platform Podcast, Elle Tucker talks to Tal Bitton, VP of Fraud & Risk at EverC about the value of complete transparency for marketplaces and ecommerce sites. He explains the technology behind EverC’s tools that shine a light into the dark areas of the internet and enable marketplaces to navigate risk and grow their businesses. Tal talks about what drives his passion to uncov...

Elle Tucker talks to PJ Rohall, Fraud Market Expert at Featurespace and Co-Founder at About-Fraud, about the evolving world of fraud prevention, and asks the important question: will the battle against fraud ever be won? Listen now to find the answer, and learn more about About-Fraud (who are partnering with Marketplace Risk for the Marketplace Risk Management Conference in San Francisco). PJ also...

In the first episode of series four of Platform Podcast, Elle Tucker is joined by Neal Gorenflo, Co-Founder and Executive Director of Shareable. Neal shares the ‘origins story’ of Shareable, talks about how it has evolved alongside the sharing economy, and shares his thoughts on how risk management and trust and safety is something that all types of platforms need to get right. In the lead up to t...

Albert Giang of King & Spalding joins Elle Tucker for the final Platform Podcast episode of Series 3. A frequent guest on Marketplace Risk webinars and at live events, Albert is a thought leader in the tech industry, his clients include some of the most respected companies in the gig economy, e-commerce, telemedicine, and social networking/media space. He tells how he came to create such a unique...

In this episode of the Platform Podcast, Elle Tucker is joined by Charlotte Willner, Executive Director of the Trust & Safety Professional Association. Charlotte talks about her background in trust and safety, including her work at Facebook and Pinterest amongst others, and what led to her taking on this new role running a non-profit last year. She tells Elle about the types of members the TSPA ha...

Darren Cody of Marketplace Studio, formerly of Ruckify, joins Elle Tucker in the latest Platform Podcast episode. He tells Elle about the priority he placed on trust and safety while building the Ruckify platform, the reasons for doing this and the challenges that it presented. He goes on to share what he learned from that stage of his career and how he has applied these learnings in his newest ve...

Elle Tucker is joined by Polly Applegate, ex Head of Community at Depop and now an adviser for early stage tech startups. Polly tells Elle about her journey, via Apple, into the world of marketplace communities and the importance of trust when a marketplace - and its community - scales. She talks about the challenges faced by rapidly growing marketplaces, why trust and safety is often overlooked,...

In this episode of the Platform Podcast, Elle Tucker talks to Marketplace Risk Advisory Board member Rob Brown of Kerb about the the recent developments in the 'future of transport' space. They discuss how the pandemic has impacted the way that cities work and what Covid-19 has meant for industries like parking that haven’t changed for years. Disruption has been accelerated, especially in Western...

Elle Tucker is joined by Glen Hodgson of Plattformsföretagen to discuss the sharing, gig and platform economy ecosystem in Sweden and the Nordics. Glen shares his journey to the formation of Plattformsföretagen, a Stockholm-based membership organisation connecting government departments companies, consultancies and individuals who want to help co-create and shape the platform economy in the region...

In this episode of the Platform Podcast, Elle Tucker talks to Nino Cavenecia of Customer First about the challenge for early stage marketplaces of balancing a desire for an easy customer journey with risk. Nino shares his journey, and talks about how he created the Customer First brand from his learnings at, amongst others, the marketplace giant Outdoorsy. Elle and Nino discuss the importance for...

In the latest episode of the Platform Podcast, Marketplace Risk’s Elle Tucker talks to Nicole Dobias, Product Counsel at Pactsafe, about her role. In this in-depth conversation, Nicole shares how she combined her passion for all things legal and technology-focused to become immersed in the world of clickwrap litigation. During 2020, there was a huge shift towards online business, and Nicole talks...

Elle Tucker talks to Mark Anthony Peterson of Ziscuit about the changing face of the sharing economy and his experience of applying this democratizing model to the world of grocery retail. Mark shares his discovery of the power and potential of sharing and tells us how he was ahead of his time in many ways. In this compelling discussion, Mark goes on to explain the technology behind Ziscuit, a fir...

Marketplace Risk’s Elle Tucker talks to Humphrey Bowles of GUARDHOG Tech about the seismic shifts in the world of sharing economy travel and homeshare space over the last year. Humphrey shares his journey towards creating ’Superhog’, a data-driven intelligence platform focused on trust, safety and security in the short-term rentals sector, tells us how it works - and who benefits. In this lively c...

Marketplace Risk’s Elle Tucker talks to Neil Tunbridge, Co-Founder of Mellow.store, one of the first marketplaces focusing solely on CBD products. In this fascinating episode, Neil shares his story of setting up a marketplace for something which has only recently ceased to be a very niche product. As the broader acceptance of CBD as a wellness product grows, market size is increasing rapidly too....

In the first episode of Series Three of the Platform Podcast, Marketplace Risk’s Elle Tucker talks to Juliet Eccleston, CEO and Founder of Any Good? and newly appointed Chair of Sharing Economy UK. Juliet shares her story of creating Any Good?, a new, platformed-based way to find talent using the power of community, and talks about the impact of the pandemic on recruitment. She also shares her tho...

Marketplace Risk’s Elle Tucker talks to Mike Sasaki, Head of Global Customer Success at Mitek, about current biometric screening types, and what the future holds for biometric verification technology. From physiological to behavioral biometrics, Mike explains the importance for marketplace startups of creating a digital identity solution that’s designed to prevent fraud, increase conversions and s...