Bob Hutchins, Brad Ayres & Ken Ott

Marketing Agency Exposed Podcast

Business EN ↓ 137 episodes

Do you own, run, or work in a marketing agency of any kind? Find honest answers to the questions you've been afraid to ask. In the marketing and advertising world, agencies consistently proclaim that they are perfect experts at what they do. Spoiler alert: This image is just as curated as their #relevant Instagram feeds and trendy office spaces. The truth is, everyone struggles with similar questions and conflicts, but they wouldn't dare talk about them. Hosted by three agency owners with a combined 40 years of experience, Agency Exposed is here to cut through the perfect facade and reveal hon...

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Author

Bob Hutchins, Brad Ayres & Ken Ott

Category

Business

Podcast website

agencyexposed.libsyn.com

Latest episode

Nov 10, 2023

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Episodes

Ep 37: What's Your Agency Content Strategy? How do you produce great content that produces results? 09.09.2020

Summary: Understanding the importance of great content creation is the first step in moving towards a killer content strategy- everyone knows they should be doing it, but prioritizing content creation over client work isn't always the most appealing prospect. In today's episode, we dive into the DEEP value in creating your own content and how the process has worked for us in our own agencies.    T...

Ep 36: Surviving Crisis and Coming Out Stronger with Guest Chris Brewer of OMG Commerce 02.09.2020

Summary: In today's episode, we talk with Chris Brewer about the challenges his agency has faced since March of 2020. Chris breaks down the steps he and his team took to gain stable financial footing early on, the way that their team culture and mindset has impacted their client relationships throughout the pandemic, and the value that comes from creating loyalty with your team and clients in hard...

Ep 35: Employees vs Contractors - What's the Ideal Team Makeup? 26.08.2020

Summary: In today's episode, we're breaking down the "image" of a giant advertising office with a giant team vs the reality. We hit on the pain points of proving yourself to new clients, managing dynamic work preferences in a changing work landscape, and the deep, long-lasting benefits of a blended team with varied levels of experience. How do you determine which roles require a full-time employee...

Ep 34: How do you create a great company culture? With guest Taylor Watt 19.08.2020

Summary: Last episode we got to hear our guest, Taylor Watt, discuss her experiences working for various agencies. They have ranged from horrible to great. Today we're talking about what we can practically do (and what we have done) to create a genuinely great company culture. Different personality types and management styles have to be taken into account along the way. Our guest Taylor Watt share...

Ep 33: Why do People Hate Working for Agencies? With guest Taylor Watt 12.08.2020

Summary: Today's episode we're diving into the various experiences of Agency culture with guest Taylor Watt, Marketing Manager at Metacake. After changing lanes from teaching to advertising, she began working for a large agency with a long history and big name. The experience wasn't pleasant, to say the least, and after a tumultuous learning curve she found her place at Metacake. Today we're talki...

Ep 32: Profitability (Part 2) - What are the systems and processes that help ensure profitability? 05.08.2020

Summary: Having an awesome project management system in place is just the beginning- there also have to be processes in place to track every bit of work that your company is doing for it's clients. You can have all the tools you want, but if no one uses them or people HATE to use them, they won't ultimately work. Creating an incredible product for your clients that is also profitable for your busi...

Ep 31: Are you profitable? (Part 1) 29.07.2020

Summary: Maintaining a steady profit margin is the key to a healthy, stable business. It's how you survive in downturns, how you invest in innovation, how you market, and more. The classic model in the agency world revolved around tracking billable hours and racing towards commodification at every turn- today we are opening up about creating profit without losing sight of the human component of yo...

Ep 30: Media Buying is Broken (Part 2) - Rethinking the pricing model 22.07.2020

Summary: In our last episode we started to unpack the current media buying model and discuss why we believe it's no longer effective. In this episode we start to practically discuss what a re-engineered advertising model could look like for our agencies. We all know there is no perfect model, but there is a better one. One that takes into account the various platforms skills required, creative ref...

Ep 29: Media Buying is Broken (Part 1) 15.07.2020

Summary: In our coronavirus world, more and more businesses are turning to agencies for digital advertising. But the old model of percent of ad spend has a TON of flaws. It's misaligned with the client, it doesn't account for creative creation, creative refreshes, platform differences, and the list goes on. With the core platforms like Facebook being commoditized left and right, there is an increa...

Ep 28: Working with Other Agencies to Grow Your Business with guest Jon Tsourakis 08.07.2020

Summary: We all want new streams of new business, and today's guest shares how they were able to build a healthy business serving other agencies. We've talked about the value of partnerships and collaboration with other agencies as a source of new business before and Oyova is a prime example of that. We also discuss the pros and cons of having business partners. And we get another look at how an a...

Ep 27: Let's Talk Contracts and Terms 01.07.2020

Summary: Terms and contracts are overwhelming to begin with. No one wants pages of legal documents, but at the same time clear guidelines are essential to a successful and safe relationship. In some ways this can be the most intimidating part of business ownership, and it's certainly one of the most important. There is a "traditional" route that advertising agencies have taken in the past, but it...

Ep 26: Let's Expose Pricing 24.06.2020

Summary: When we began this podcast, our goal was to share and learn about the questions that many have but few talk about. There may be no more secretive or uncomfortable area among agencies than the topic of pricing. The result of this is many different pricing models, and clients that are comparing apples to oranges. This lack of conversation hurts the entire community. Today we're breaking dow...

Ep 25: How can you speed up your AR? [Special Events Episode] 17.06.2020

Summary: While we certainly don't have solutions for all the issues we face, we know that we are ALL facing similar issues. So, we discuss them openly as well as our current strategies for dealing with them. One big issue is the slow down in B2B purchasing (i.e. agency services). Most companies just aren't starting new projects, even in the most thriving industries. The uncertainty has caused a he...

Ep 24: How Does Diversity apply to Agency Business? With guest Calvin Nowell 10.06.2020

Summary: When we launched our podcast and put together a list of possible guests, Calvin Nowell was part of that list. And today, the timing is perfect in light of the current social tensions. Calvin is a close friend and has worked in the agency world for a while now. Calvin recently started his own agency called, Cmon Creative (during the Covid-19 pandemic too!), and today we talk with him about...

Ep 23: Remote Work - The Future of Agency Life or just a Fad? 03.06.2020

Summary: Now that everything everywhere has changed, let's ask one of the burning questions: do you even need an office anymore? Would that huge expense be better placed elsewhere? Many companies are abandoning the office completely, so what exactly has changed? Why is it ok to not have an office now where it wasn't 3 months ago? And is fully remote a good thing? Sure, it sounds great to work from...

Ep 22: How do you stay in an Abundance Mindset during a Recession? 27.05.2020

Summary: In today's episode, we are digging deep into the idea of maintaining a mindset of abundance when scarcity is all around. Ecommerce is growing steadily every day, products are being sold online at faster rates than ever before. Online sales alone are up 150% - that's 10 years of growth in just under three months, yet still for most businesses and agencies these times are very difficult. Th...

Ep 21: Finding the Good in the Virus (Part 8): How do you Set and Achieve Objectives in ANY business climate? With Guest, Jay Myers, Co-Founder of Bold Commerce. 20.05.2020

Summary: In today's episode we have guest Jay Myers, co-founder of Bold Commerce - arguably the world's largest ecommerce app company. Jay shares some of the secrets that have been key to Bold's success as well as the method he uses to set and achieve business goals in any climate with a team of over 300 people. His business is a great example of experimentation, listening to the customer, and adj...

Ep 20: What's My ROI? 13.05.2020

Summary: ROI is more important now yet harder to measure than ever. Because of the uncertain economic climate, time between spending and making a sale has increased for most businesses. At the same time effort and marketing activities have had to completely change course to adapt. ROI is something every business leader (you and your clients) wants to know for good reason. But unfortunately the ans...

Ep 19: Finding the Good in the Virus (Part 7): Will doing business actually improve after the initial impact of our economic crisis passes? [2 MONTH CHECK-IN] 06.05.2020

Summary: Today's episode is Part 8 of our COVID-19 / Corona series, where we're uncovering the good in the current situation. We've had some amazing guests over the weeks and have some amazing ones coming in the next episodes. Today, we sit down to do a 2 month check-in check-in, focusing on questions like: What are we seeing, feeling, and observing in our clients and in our own businesses? What a...

Ep 18: Finding the Good in the Virus (Part 6): What are the Fundamental Rules that will get your Agency through Any Crisis? With guest Daniel Cobb, founder of The Daniel Brian Agency. 29.04.2020

Summary: Ever wish you could pick the brain of an industry leader who has been around a lot longer than you, has had a lot more success than you, has been down your road before, and is willing to share it all with you? Yeah, we did too. So we reached out to Daniel Brian Cobb, the founder of The Daniel Brian Agency. Dan's agency has won more than 21 Emmy's, advises clients like Papa John's and Disn...

Ep 17: Finding the Good in the Virus (Part 5): How do you sell your services and market your business during the Coronavirus pandemic? 22.04.2020

Summary: More than ever, uncertainty from economic conditions caused by Coronavirus/COVID-19 has many businesses frozen in fear. Some for good reason, and others irrationally. Today we are breaking down those obstacles to taking action and sharing how we're trying to "un-freezing" current and potential. We're also talking about how we are marketing our own services in this time. Although there is...

Ep 16: Finding the Good in the Virus (Part 4): The Power of Pause with guest Curtis Zackery 15.04.2020

Summary: For most people, especially achievers, the idea of being forcefully shut down and locked home because of Coronavirus sounds like a nightmare. But what if it was actually a gift? An opportunity? How long has it been since you've had time in your calendar? How long has it been since you've seen the end of your todo list? We all like the idea of rest, but we're oversubscribed in every way. M...

Ep 15: Finding the Good in the Virus (Part 3): How to Strengthen Your Client Relationships Through Crisis w/ guest Brian DeMarco, former NFL player and current agency owner. 08.04.2020

Summary: Disruption is fast becoming a theme of our daily lives. As we seek out information to make decisions that will impact our businesses, it is more important now than ever to be in communication with our clients. To not only have a seat at the table, but to be taking charge of those relationships and offering stability to our clients in this time of incredible uncertainty. Brian DeMarco has...

Ep 14: Finding the Good in the Virus (Part 2): How do you lead and THRIVE through uncertainty and turmoil (Coronavirus or any other)? [LIVE EPISODE] 01.04.2020

Summary: Are you worried about how you're going to make payroll? Are your prospects not buying? Are you afraid current clients will put things on hold? Are you unsure how to keep SELLING? We have the same questions. While these questions are real, the key is to LEAD well through the turmoil and find the opportunity in it. Doing that will separate you from the rest. When everyone is running around...

Ep 13: How do you get and close more deals (even now)? With guest, Dominic Cummins. 25.03.2020

Summary: In this episode, we have our guest, Dominic Cummins who has been coaching agencies on how to close more business for years. We're breaking down his process for not only getting more leads, but more importantly, closing more business. The key is changing mindsets around the sales pitch process. With a natural gift in sales and a deep desire to see companies succeed and flourish, Dominic di...

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