Manage Self, Lead Others: Human Leadership in the AI Age

 David Deane-Spread is a hostage negotiator for business. He helps businesses having toxic people problems turn it around. “You cannot manage people, you can only lead them,” says David. “You have to influence, persuade, coach, support, champion, inspire and encourage them. You can't just command them.”   My questions include:  What do you find is the biggest mistake managers make trying to deal w...

Author of ‘Mastery Under Pressure’, Tina Greenbaum is a highly-sought after Optimal Performance specialist. I open the episode with the question, You write, “Being good at your profession doesn’t make you automatically good at your job”. Tell me more. The conversation is free-flowing and deep covering questions such as: Change is all around us. Do we have to create change or does change simply fin...

This episode we speak with former CEO, Rod Collins who tells us, "We’ve arrived at an existential choice; a digital fork in the road." To build more intelligent organizations, we trust that nobody is smarter than everybody, leverage collective intelligence, and invest collaborative power rather than coercive power. Bitcoin and Blockchain as it exists today is in its primitive form, equivalent to 1...

Author of "Game of Inches", Nigel Collin answered a call to adventure, taking his business audience with him. Armed with a video camera, Nigel set off on solo motorbike trips into remote Australia to interview everyday Australians with ingenious ideas who made them happen. His intention was to share their stories to inspire others to pursue their own innovative ideas.   Nigel has unique insight in...

What does a People, Talent and Education Mentor do? I speak with Lori Luhrmann about her brilliant career (including being a jockey at age 14) and now with the Mounties Group in Sydney, Australia, Lori discusses what's top of mind with recruiting, onboarding and motivating people. The Mounties Group offers members and guests access to 9 Clubs and 2 Resorts plus businesses in Child Play, Fitness, R...

This episode I'm with Jeremy Larkins, Executive Director of the Customer Service Institute of Australia. Just as the Customer Service Institute of America has the exclusive North American rights to certify organizations against the International Customer Service Standard, so in Australia, the Customer Service Institute of Australia assesses organizations to be certified to the international standa...

Google’s now famous Project Oxygen started as ‘The Manager Project’. The PiLab (People and Innovation Lab) Team researched questions such as: How do managers impact team performance? Do managers matter? How can we create amazing managers, not just competent ones? Comments in the annual Google Great Manager Award nominations were analyzed, as well as thousands of surveys and performance reviews. A...

The Hierarchy of Motivation – energy, needs, talents and purpose - identifies what motivates your behavior. It charts your ability to stay motivated, incorporate new learning and manage change. This grows proportionally with your ability to handle each level of the hierarchy. To improve your motivation capabilities: Get rid of your energy drainers. Approximately 80% of what drains your energy has...

In true slumdog millionaire style, growing up in India, Sreedhar Bevara, went from street vendor to waiter, from milk delivery boy to door-to-door salesperson, until, inspired by his brother, he found the aspiration for education, gaining his MBA and rising to become General Manager of Panasonic Corporation in Dubai. Author of two books, “Moment of Signal” (2018)  and “The Roaring Lambs: A Fable A...

THANK YOU for all of the love! The response to our publishing Charles Handy’s conversation with Aidan McCullen, host of The Innovation Show podcast, has been astounding. The most listens in the first week than any other Manage Self, Lead Others episode to date. I love it, and I’m thrilled you do too. This episode is part 2, the second half of the conversation with Charles Handy, one of the most wi...

In this special edition of Manage Self, Lead Others we bring you a bonus - a conversation with one of the giants of management thinking, Charles Handy from Aidan McCullen's Innovation Show podcast, episode #196, Aidan was fortunate to spend an evening with Charles Handy at his home in London.  So many gems in this conversation - don't make a category error of turning efficiency into purpose, curio...

Avoiding the “Yes but . . .” trap is the theme of today’s episode with communication expert, Avish Parashar, author of, "Say 'Yes, And!': 2 Little Words That Will Transform Your Career, Organization, and Life!" This conversation helps to figure out where you have been saying, “Yes, but . . .” and how you can transform your results by switching to “Yes, and . . .”  ABOUT AVISH PARASHAR Avish Parash...

Sheryl Lynn is founder of JOYELY Studios, the Chair of Joy™ methodology and the program, JOY is Serious Business™ for corporations. The more we focus and prioritize joy and the more social issues we can resolve. How we create a framework for everyone to discover that joy is within and always accessible, has been Sheryl’s lifelong work. Contact: https://joyely.com/ Register now! Dec 6-10, 2021: htt...

Imagine living in months of darkness, the temperature hovers around minus 35 degrees and you’re stuck inside with no way in, and no way out. Rachael Robertson will reveal how she kept her team inspired and productive through Antarctica’s long, dark winter. She explains why respect trumps harmony and how she built a culture of collaboration, integrity and trust. And where she managed everything fro...

Matt Lovegrove leads EY’s Asia-Pacific “Work, Reimagined” project team, undertaking research and interpreting how clients need to rethink, repurpose and reshape work in a ‘coexisting with COVID’ world. Our conversation refers to the recently released EY Work Reimagined Employer Survey 2021. To listen to the first interview on the Employee EY Work, Reimagined Survey 2021 interview with Matt Lovegro...

This exciting episode my guest is futurist and author, Rod Collins, former CEO, and host of the Thinking Differently podcast on C-Suite Radio Network. Rod describes how business leaders can access an untapped resource in their organizations: the collective intelligence of their own people. Rob goes into detail about a sequence of activities to lead a Collective Intelligence off-site event as a lar...

David Keenan is CEO of the remote Australian city of Mount Isa, listed in Guinness Book of Records as the world’s biggest, land wise (43,310 sq. kms), bigger than Switzerland.   With a population of only 24,000 and known as the 'oasis of the outback', Mount Isa is 1,800 kilometres or a 20-hour drive from the state capital, Brisbane. Copper, lead, silver and zinc are produced in one of Australia’s...

Janet M. Harvey, author of Invite Change: Lessons from 2020, The Year of No Return, is CEO of inviteCHANGE, a coaching organization that shapes a world where people love their life’s work. An early adopter for creating a coach-centered workplace, Janet has trained and coached leaders at Fortune 500 companies, across 6 continents, for more than 25 years. TALKING POINTS The Gallup data released July...

Rowdy has created and led great companies. Author of ‘Leadability: How great leaders are made’, and with a Masters Degree in Business Administration and a graduate of the Disney Institute, plus a Fellow of the Australian Institute of Management, Rowdy motivates, inspires and agitates individuals, teams and organisations to play a bigger game. TALKING POINTS [15:22 - 15:53] I climbed Mt Kilimanjar...

Michelle Bowden explains her ground-breaking Persuasion Blueprint model to understand persuasion and influence and identify what type of influencer you are. Author of 2 bestsellers: How to Persuade https://amzn.to/3VKqsAZ How to Present https://amzn.to/4coj6Iz TALKING POINTS   ✅ [2:32 - 2:55] I am fascinated by persuasive presenting in business, rather than just how to stand and gesture, how to b...

This week's conversation is with Irish author and podcaster, Aidan McCullen. His ground-breaking book, 'Undisruptable' features a chapter on the S-Curve model of innovation and change. TALKING POINTS [0:58 - 1:06] Aidan McCullen is host of The Innovation Show podcast and exemplifies the permanent reinvention mindset. [1:33 - 1:44] I discovered one of the root causes of employee demotivation in my...

Unless you have the core intention to be a learner, to increase your skill base, then your chances of doing it coincidentally are small.  I was out of my depth for a time and had to adjust constantly. But then you adapt, that's the first part of it. And then the second part is intention to get better. I was not used to leading a team. I was not used to the politics of an organization.  There was d...

[2:03 - 2:08] What did you learn about the customer experience at Walt Disney world? [2:15 - 2:24] The Disney company can take any mundane, boring thing and turn it into an experience.  [2:58] I call it Disneyfication - creating experiences out of the mundane e.g. answer the phone, send an email, send a package. Why don't you make an experience out of them? [4:15 - 4:31] We come up with a service...

[1:26 - 1:36] A small percentage of leaders and organizations see this time as a time to innovate and change.  [1:40 - 1:50] An even smaller percentage recognize they will have to put in an effort to reconstruct the social and emotional health of the team after everything we've been through. [2:06 - 2:27] There's been an emphasis on business continuity and it's working. People put their head down...

[2:11] Unless the people are on board, your change initiative might fall over. Is that right? [2:33] To ensure that the business benefits are achieved, the way they were intended, if you're not putting people as part of your risk matrix and your risk considerations, then you can be blindsided by the reaction people will have to whatever this great solution is, particularly if they have not been br...