Making Dough Show | Restaurant Show

Making Dough Show | Restaurant Show

Business EN ↓ 226 episodes

How do I grow my restaurant sales? What actually works in restaurant marketing: messenger bot, mobile marketing, email, Facebook ads, monthly promotions, events, fundraisers.. How do I track the results? How do I lower food cost and labor so we are more profitable? How do we retain staff? These are some of the topics covered in this show hosted by restauranteurs, engineers, chief ops and marketing officers Matthew and Hengameh Stanfield. They believe every restauranteur deserves owning a PROFITABLE restaurant that does not own them. Got questions? Email us at makingdoughshow@gmail.com

Author

Making Dough Show | Restaurant Show

Category

Business

Podcast website

www.makingdoughshow.com

Latest episode

Oct 13, 2025

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Episodes

90. Do THIS if your Restaurant is closed to Corona | Restaurant Owner Tip 26.03.2020

The Ultimate Restaurant Marketing Guide  and all our FREE Resources at https://www.makingdoughshow.com/resources To my comrades in the restaurant industry, how are you doing now? I hope you're all okay and hanging in there. As of today, we have no dine-in, and we only have takeout and delivery.  But I'm aware that a lot of states have shut down the entire restaurant businesses and sadly,...

89. Restaurants with Record SALES During Corona | Restaurant Owner Tip 25.03.2020

The Ultimate Restaurant Marketing Guide  and all our FREE Resources at https://www.makingdoughshow.com/resources I was incredibly stressed out when this pandemic crisis started. We have no dine-in, and we only do takeout and delivery - I thought we would drop our sales by 50%. But thanks to our dear customers, that didn't happen!  We're doing okay at the moment (I hope, you too). We had...

88. Restaurant Owner Voice Your Opinion | Restaurant Owner Tip 24.03.2020

The Ultimate Restaurant Marketing Guide  and all our FREE Resources at https://www.makingdoughshow.com/resources Restaurant Association Link: https://p2a.co/ULJRbGG Tell Congress to Support Restaurants and Our Employees! The coronavirus outbreak has been hitting our industry so badly. And what's the government's recovery plan for us? We may not know it precisely by now, but today, I am encour...

87. Crank Up your Restaurants Gratitude Department | Restaurant Owner Tip 23.03.2020

The Ultimate Restaurant Marketing Guide  and all our FREE Resources at https://www.makingdoughshow.com/resources To my colleagues in the restaurant business, how have you been doing since the Coronavirus fiasco? I know it's been very challenging to survive in this industry nowadays, but hey, now is the best time to show how we love to be in this business more than ever!  We love being he...

86. 5 Tips to NOT Lose Restaurant Sales to Coronavirus | Restaurant Owner Tips 19.03.2020

The Ultimate Restaurant Marketing Guide  and all our FREE Resources at https://www.makingdoughshow.com/resources 5 Ways to NOT lose Restaurant sales to Coronavirus! Today I am sharing with you what we are doing for our restaurants to combat this tough season.   ---------------------------------------  Our Texting Agency is offering our texting services to Restaurants for FREE in thi...

85 - THE KEY to a Restaurant Owners freedom | Restaurant Owner Tips 16.03.2020

The Ultimate Restaurant Marketing Guide  and all our FREE Resources at https://www.makingdoughshow.com/resources In today's episode, we are featuring a query from a fellow pizzeria owner in Muizenberg, Cape Town, South Africa, Anthony.  According to Anthony, he established the Oven Baked Pizzeria in 2015 as a way to create sustainable funding for a Non-Profit he started in 2014. As far a...

84 - REDUCE your Order Taking MISTAKES | FOH Manager Tips 09.03.2020

The Ultimate Restaurant Marketing Guide  and all our FREE Resources at https://www.makingdoughshow.com/resources In this special episode of Making Dough Show, we are answering a question from one of our avid podcast listeners, Rich, a Restaurant FOH Manager from Asheville, North Carolina. Rich's query is about how to reduce mistakes when it comes to order-taking. We all know that in the resta...

83 - How to INCREASE employee engagement and retention | Restaurant Management Tips 02.03.2020

The Ultimate Restaurant Marketing Guide  and all our FREE Resources at https://www.makingdoughshow.com/resources One of the main problems that torture the restaurant industry over the years is its high turnover rate. A lot of people in this business are not here for the long-term. It is a hard reality that every restaurant owner has to face. In this special episode of the Making Dough Show, w...

82 - RESTAURANT MARKETING PLAN March edition | FREE Planner 25.02.2020

The Ultimate Restaurant Marketing Guide  and all our FREE Resources at https://www.makingdoughshow.com/resources February is almost over, and we are fast approaching the end of the first quarter of 2020!  So in this episode, we are going to talk about March marketing and your gameplan.  If you are thinking that you can grow your sales month after month, without a concrete plan, that...

81 - When the cat is away, the mice will play | Restaurant Management tip 17.02.2020

The Ultimate Restaurant Marketing Guide  and all our FREE Resources at https://www.makingdoughshow.com/resources When the cat's away, the mice will play. Sometimes, it happens when people will do as they please in the absence of their supervisor or manager, especially in neglecting or breaking the rules. As a restaurant owner or manager, did this ever happen to your operations? Do you notice...

80 - A quick tip to INCREASE your team productivity | Restaurant Management Tip 13.02.2020

The Ultimate Restaurant Marketing Guide  and all our FREE Resources at https://www.makingdoughshow.com/resources What is the best productivity advice you can give to a fellow business owner? Today I have an absurd practical tip for you in increasing the productivity of your team. We all know that in the restaurant business, efficiency is very crucial. To ensure that we don't waste time and de...

79 - WALK purposefully | Restaurant Management Tip 10.02.2020

The Ultimate Restaurant Marketing Guide  and all our FREE Resources at https://www.makingdoughshow.com/resources How to walk purposefully? A few days ago, our front of the house manager was talking to me about our team. She said, "Did you know that we need to teach our people how to walk purposefully?" Puzzled, I asked her what she meant by that. I got blown away with her answer. She stated t...

78 - Are you committing the Cardinal Sin Of Customer Service? 06.02.2020

Today, we are talking about one of the greatest sins in customer service. And that is complaining about your customers. Have you ever caught yourself complaining about your customers in front of your people? If you are the owner or the manager, or you are in a leadership position, it's a huge NO-NO! No matter how demanding a customer can be, we should NEVER complain   babout them. It has nothi...

77 - 80/20 Rule in Your Restaurant | Restaurant Owner 03.02.2020

The Ultimate Restaurant Marketing Guide  and all our FREE Resources at https://www.makingdoughshow.com/resources Working in the restaurant business can be very tough. The hours can be long and dull because the operation can be remarkably busy or too slow. It's exhausting. As restaurant owners, what can we do to overcome the stress and make things easier for us in managing our business? Apply...

76 - Our BEST Restaurant Retention Strategy 30.01.2020

The Ultimate Restaurant Marketing Guide  and all our FREE Resources at https://www.makingdoughshow.com/resources Our people are the greatest asset of our company. That's why it is imperative to create effective retention strategies that will keep our staff in our restaurant. In today's episode, we are sharing with you, our best strategy to make our people stay with us - hosting weekly meeting...

75 - Interview with a Restaurant Owner Entrepreneur 27.01.2020

The Ultimate Restaurant Marketing Guide  and all our FREE Resources at https://www.makingdoughshow.com/resources Watch how our very own Hengam Stanfield shared her knowledge and expertise in this exclusive interview by Shane Riggs, Restaurant Owner-Entrepreneur, and the CEO & Co-Founder of Brightside Consulting & Restaurants Secret Weapon. As restaurant owners, Hengam, and her husband...

74 - GIVE Customers what THEY want | Customer Service Tip 23.01.2020

The Ultimate Restaurant Marketing Guide  and all our FREE Resources at https://www.makingdoughshow.com/resources Adding menu offerings, hosting new events, changing decor... so many things you're trying to plan for your restaurant, two questions in your mind... will it work, or will it flop? All that matters is understanding what our customers want and give it to them. That's what success in...

73 - Customer Obsession 21.01.2020

The Ultimate Restaurant Marketing Guide  and all our FREE Resources at https://www.makingdoughshow.com/resources SPEED and ACCURACY.    Why am I, as a restaurant owner, obsessed with these two words?   It's solely because our customers are obsessed with their time. No matter how great or delicious your food is, it will ruin the customer's experience if it's served late and inac...

72. RESTAURANT CUSTOMER SERVICE TIP | Define good service 16.01.2020

The Ultimate Restaurant Marketing Guide  and all our FREE Resources at https://www.makingdoughshow.com/resources Restaurant owners, can you define exceptional service? Do your managers and the whole team understand what it takes to have it?    You must ask specific questions to your managers or team members and even your servers to ensure they know what distinguishes an extraordinar...

71 - Our 3 Secrets to consistent Sales Growth | Restaurant Owner 12.01.2020

The Ultimate Restaurant Marketing Guide  and all our FREE Resources at https://www.makingdoughshow.com/resources Every success has a story of hard work, perseverance, and determination.   Today I am sharing with you the three top secrets to our restaurant's sales growth.  But before that, let's take a look back at our humble beginnings.   Five years ago, my husband an...

70 - 10 PRACTICAL Restaurant Instagram Tips 06.01.2020

The Ultimate Restaurant Marketing Guide  and all our FREE Resources at https://www.makingdoughshow.com/resources Instagram is a free app that is perfect for restaurants since it is a visual platform. It has around 1 billion active users worldwide. However, there are some challenges when it comes to using Instagram for restaurants:  Making time for content creation - it's a content monste...

69 - 2020 Restaurant Marketing Planner | Restaurant Marketing Plan 01.01.2020

The Ultimate Restaurant Marketing Guide  and all our FREE Resources at https://www.makingdoughshow.com/resources Happy 2020! I am excited to share with you the 2020 Restaurant Marketing Plan that will help you grow your sales for this year.    Hopefully, this will also bring you thousands of dollars, not only in 2020 but in the next coming years.   In this show, I will wal...

68 - GROW your restaurant sales with Text Marketing | Restaurant Marketing 24.12.2019

The Ultimate Restaurant Marketing Guide  and all our FREE Resources at https://www.makingdoughshow.com/resources In this show, we will acknowledge an inquiry that most people ask me. But specifically, here's a question of Jonathan from Ohio:  “How can text message marketing help us grow our restaurant sales?" There are three ways to grow sales in any business:  Acquire new customers...

67- SHOULD YOUR RESTAURANT OFFER BREAKFAST? | Restaurant Marketing Tip 17.12.2019

The Ultimate Restaurant Marketing Guide  and all our FREE Resources at https://www.makingdoughshow.com/resources In this episode, we are giving tips, factors, and variables to consider in offering a breakfast menu to help Jackie decide. Sadly, in the restaurant business, nothing is black and white. Everything is gray. It depends on a lot of different factors that are involved. So we are going...

66 - 5 WRONG ways to use social media in 2020 | Restaurant Marketing 10.12.2019

FREE Guide:   The Ultimate Restaurant Marketing Guide  and all our FREE Resources at https://www.makingdoughshow.com/resources RESOURCES Social Media for Restaurants in 2019 https://youtu.be/a3iUDVf8dp0 Why should you continue to post on social media despite the low reach? https://anchor.fm/makingdoughshow/epi... Who uses text message marketing in 2019?https://www.youtube.com/watch?v=hTM...

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