Galen Hair
Level Up Claims
The Level Up Claims Podcast brings you real conversations with the leaders, builders, and disruptors shaping the property damage, restoration, and insurance-claims world. Each week, we dig into the strategies, systems, and mindset needed to grow, whether you're a contractor, public adjuster, attorney, or anyone working in the claims ecosystem. From business growth and leadership to industry trends, complex losses, tech, and entrepreneurship, we spotlight the people who refuse to settle and are pushing the industry forward. No fluff. No sales pitches. Just actionable insight from those who've l...
Where to listen?
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Episodes
Public Adjusters with Steven Bush - Episode 10 15.02.2023 28:46
Continuing with their previous conversation, Galen talks to Steven Bush about his opinion of public adjusters, and what the future holds for the Bush Law Group. Who's The Guest? Steven established The Bush Law Group, a group of attorneys that is a first-party property insurance law firm dedicated to serving policyholders in their time of need. Their focus is on providing excellent legal representa...
Scaling Your Business with Nathan Hirsch - Episode 9 08.02.2023 25:53
Galen welcomes Nathan Hirsch to talk about hiring the right people for the job. He is an expert in hiring and has spoken at industry events about scaling with remote talent. One of the challenges with hiring remote workers is their reliability and accountability, but with Nathan's proven success and experiences and processes, hiring remote workers is made easy. Who's The Guest? Nathan Hirsch is th...
The Public Adjusting World with Jack Hanks - Episode 8 01.02.2023 34:18
Galen welcomes Jack Hanks to talk about working in a corporation becoming a public adjuster and creating his own business and a successful team. He has implemented a four-step training program to improve public adjusting, as well as a weekly event called "Pinot by the Pool" to help his team build personal connections. Jack also discusses how he uses technology to help streamline the process. Who's...
Successful Teams with Sam Taggart - Episode 7 25.01.2023 42:41
Galen welcomes Sam Taggart to talk about building and hiring a successful team. With Sam's experience building his own personal brand, he shares what the true reality is for sellers: The setbacks, the challenges, and the solutions that can help you put out a successful business. Who's The Guest? Sam Taggart is the founder of The D2D Association, D2DCon, and the D2D Experts. He is also an avid real...
Forensic Engineering with Todd Stern - Episode 6 18.01.2023 1:02:20
Galen welcomes Todd Stern to talk about forensic engineering, how it is beneficial to policyholders and carriers, and dealing with different inspections. Todd's expertise will help guide anyone who is looking to start a career in restoration and insurance work or is expecting to have an engineering inspection. Who's The Guest? Todd Stern started his roofing career at the age of 16. He quickly lear...
Appraisals with Steven Bush - Episode 5 11.01.2023 30:28
Galen welcomes Steven Bush to talk about the appraisal process and how to deal with damages and insurance claims. Steven's insights will help contractors create better workflows and set expectations so you and your team can succeed. Who's The Guest? After a year of defending policyholders as a public adjuster, Steven earned a law degree at the Florida Coastal School of Law. Upon his graduation and...
Gratitude with Chris Schembra - Episode 4 04.01.2023 41:07
Who's The Guest? Chris Schembra is a philosopher, question-asker, facilitator, and "Gratitude Guru." He spent the last six years traveling around the world, helping people connect in meaningful ways. He is also the founder and the Chief Question Asker of 747, an advisory firm that helps companies create meaningful connections through its 747 Gratitude Experience, an evidence-based framework that h...
Digital Persuasion with Erin King - Episode 3 28.12.2022 42:47
2x Best Selling Author Erin King is also the World's Leading Digital Persuasion Expert. She hosts the SUCCESS Magazine Podcast "On Your Terms with Erin King." She helps clients ranging from The Academy Awards to Disney to The United States Navy communicate more compellingly online. Off duty, Erin loves playing outside with her husband Hartman, facetime with her family, and is a doting, over-the-to...
Client Experience with Joey Coleman - Episode 2 21.12.2022 38:40
Joey Coleman is the creator of The First 100 Days – a system that is designed to dramatically increase your customer retention and as a result, your bottom line. Joey is a recognized expert in customer experience design and is an award-winning speaker at both national and international conferences. Galen interviewed Joey about the vital importance of the client experience to the continued growth a...
Leadership with Patrick Houlahan - Episode 1 14.12.2022 32:33
Today we have with us an exceptional leader who has led high-performing teams in the military and in the business world. Our speaker today is Patrick Houlahan. Patrick has had a 27-year career as a fighter pilot in the Marine Corps and is the Founder and CEO of Strategic Leadership Consultants, leading numerous teams and organizations to success in the business world. MILITARY CAREER BACKGROUND: P...
Welcome to the Level Up Claims Podcast 08.06.2022 1:03
Insurance companies are in business to make money, not to spend money. The Level Up Claims podcast helps public adjusters and contractors understand the property insurance loss game and create a winning strategy to help homeowners recover from a disaster. Host Galen Hair talks to industry experts and thought leaders to give you priceless insight so you can maximize your claims and grow your busine...
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