Letting & Estate Agent Podcast

The Renters’ Rights Bill is coming, but instead of red tape, it could be your next big marketing advantage. Siân Hemming Metcalfe, Operations Director at Inventory Base, shares how embracing compliance can boost your agency’s reputation and revenue. Discover how stronger standards, safety reporting, and supplier partnerships can open new opportunities and give you a competitive edge. Tune in to se...

UK Property Market Weekly Update - Week 47, 2025 I look at the UK property market in the ‘UK Property Market Stats Show “for the week ending Sunday 30th November 2025 with the awesome Steph Vass from TAUK YouTube https://youtu.be/kmrRZh1gFCs ✅ New Listings * 22.7k new properties came to market this week, down as expected from 24.7k last week. * 2025 weekly average: 34.7k. * 9 year week 47 average...

Is self-employed estate agency the future? Jamie Lester, London based founder of House, explains how this growing model is reshaping the UK property market. He shares the mindset, strategies, and opportunities helping agents take control of their careers and earnings. Learn why working for yourself can be more rewarding than a traditional branch, how to generate business confidently, and what supp...

Are you a woman working in UK property and ready to elevate your career? In this episode, Clare Hughes from Women in Estate Agency shares how their Rightmove backed leadership training empowers women to build confidence, overcome imposter syndrome and lead with impact. Discover how to grow, connect and shape the future of women in property. Listen now and join the conversation.

What does true mental resilience look like in the UK property market? We chats with East Anglian estate agent Sharon Carter about overcoming personal setbacks, menopause, and burnout, and rebuilding focus and strength. We discuss why mental resilience differs from mental health and share candid insights every agent should hear.

Why do estate agents stay with Belvoir for over a decade? In this episode, Patsy Day, a franchisee from Suffolk and Norfolk, shares her 16 year journey with Belvoir. She explains how strong brand support, head office guidance, and a network of fellow owners helped her navigate challenges and grow. Patsy also discusses the TPFG merger and why it promises even greater opportunities for franchisees....

Women are reshaping the property industry, and Shanice Gandhi, an estate and letting agent from South Yorkshire, shares her journey in the Women in Estate Agency movement. She explores building confidence, tackling imposter syndrome, and fostering a supportive community of 4,000 members. Shanice also discusses balancing work and family, the importance of reflection, and how mentorship, wellness, a...

Are UK landlords really selling up, or is it just market noise? Richard Donnell, Research Director at Zoopla, unpacks the latest data on the private rental sector. We discuss why rental stock has barely grown, how smaller landlords are exiting while professionals expand, and why self managing landlords could be a key opportunity. Richard also explores the impact of the Renters’ Rights Bill and fut...

Is it time to rethink what “fair wear and tear” means in today’s rental market? Inventory Base’s Operations Director, Siân Hemming Metcalfe, questions whether outdated definitions still reflect modern living. With more tenants working from home, she argues the current standards are no longer fair to landlords or tenants. Tune in as Siân explores why it’s time to update this long standing lettings...

Have you heard about the Women in Estate Agency Charter? Clare Hughes joins the conversation to share why it’s a potential game changer for your agency. Discover how signing up shows your commitment to equality, helps attract and retain talented women, and gives access to exclusive training, events, and resources. Every penny supports women in the industry. Tune in to learn how inclusion can stren...

AI tools like ChatGPT are everywhere, but should you really use them to draft tenancy agreements or legal documents? Lettings consultant Julie Ford explains why this could be a costly mistake. She reveals how AI often produces outdated clauses, incorrect legislation, and even fake case law. Julie shares why using trusted legal platforms like the NRLA is safer and how agents can avoid legal pitfall...

We chat with Patsy Day, an experienced letting and estate agent from Suffolk and Norfolk with the Belfar network, about a key frustration in the property market: entitlement among young professionals. Patsy shares her thoughts on the value of hard work, patience, and learning through experience. She reflects on mentoring younger agents and why persistence and effort remain the real keys to success...

Being an estate agent is more than selling homes, it’s about people. Shanice Gandhi from South Yorkshire reveals how genuine community involvement drives long term success. She explains why local content builds trust better than endless listings, the power of patience in marketing, and lessons learned from her father that shaped her business approach. Discover how connecting with your community ca...

Estate agents need to understand low house price growth and what it means for homeowners. Richard Donnell, Research Director at Zoopla, explains how slowing prices affect client expectations, the importance of realistic pricing, and how agents can position themselves as trusted local experts. He also shares how to use data and social media to educate clients, attract serious sellers, and navigate...

UK Property Market Weekly Update - Week 45, 2025 Myself and Simon Gates look at the UK property market for the week ending Sunday 16th November 2025. YouTube link https://youtu.be/6yYA8-WM0Mo ✅ New Listings * 26.1k new properties came to market this week, down as expected from 27.1k last week. * 2025 weekly average: 35.6k. * 9 year week 45 average : 27.6k * Year-to-date (YTD): 1.59m new listings,...

Former estate and letting agent Anton Plackowski shares how running your agency as if you’re about to sell it can transform performance and profitability. Discover how knowing your numbers, systemising processes, and thinking like a buyer can uncover hidden value and make your business more efficient and attractive to potential buyers. Tune in for practical tips to strengthen your agency today and...

Most letting agents see midterm inspections as dull admin, but what if they’re a hidden goldmine? In this episode, Siân Hemming Metcalfe, Operations Director at Inventory Base, reveals how inspections can boost revenue, protect landlord profits, and prevent costly surprises. Learn why upcoming renters’ rights changes make inspections vital and how to turn routine visits into valuable client conver...

What should UK estate agents really be charging? Northamptonshire agent Miranda Menzies joins us to discuss why setting the right fee is about confidence, not percentages. She shares insights on fair pricing, client satisfaction, and building a sustainable business. From market realities to personal comfort zones, this episode challenges the idea of a one size fits all fee. Listen and share your t...

The new Renters’ Rights Bill is transforming the UK property market, but is it a challenge or an opportunity for letting agents? Consultant Julie Ford reveals five ways agents can thrive, from helping landlords self manage to turning compliance into profit. Discover how to boost income, strengthen landlord tenant relationships, and stay ahead of the curve. Don’t miss this essential discussion for...

Why are only four in ten self employed estate agents women? In this episode, Sam Cerrone and Clare Hughes share honest stories about confidence, motherhood, and the myths around flexibility in self employment. From tackling imposter syndrome to gaining financial independence, they reveal how taking charge of their diaries transformed their lives, and what’s next for women in the UK property market...

Are estate agency fees at rock bottom? Richard Hayes, COO of Zoopla, shares how agents can regain control, boost profitability, and focus on value over volume. He discusses fee pressures, rising costs, and the importance of service and data. Discover how Zoopla supports agents with insights, tools, and masterclasses to help them adapt, improve margins, and strengthen their position in the evolving...

UK Property Market Weekly Update - Week 44, 2025 Myself and Bryan Mansell, boss man of Gazeal, look at the UK property market for the week ending Sunday 9th November 2025. YouTube link https://youtu.be/ijworHDmx-M ✅ New Listings * 27.1k new properties came to market this week, down as expected from 27.5k last week. * 2025 weekly average: 35.6k. * 9 year week 44 average : 28k * Year-to-date (YTD):...

The UK property market is worth £10 trillion—should taxes rise? In this episode, Richard Donnell, Research Director at Zoopla, explains how stamp duty drives government revenue, who actually pays it, and its effect on transactions, especially in London and the South East. We also discuss why wealth taxes have failed elsewhere, the impact on housing liquidity, and why downsizing isn’t always the an...

Why do so many estate agents leave money on the table? We chat with Anton Plackowski, a former agent turned property investor, about why negotiation skills often fall short and how to fix them. Anton reveals how smarter training, simple tools, and better systems can boost sale prices and client returns. Tune in to learn how your agency can start negotiating like a pro and winning more business.

Awaab’s Law is set to shake up the private rental sector. Siân Hemming Metcalfe, Operations Director at Inventory Base, explains what estate and letting agents need to know before the new rules take effect. We explore the 24 hour hazard compliance rule, damp and mould management, contractor shortages, and why “just open a window” won’t cut it anymore. Could Awaab’s Law leave the PRS short handed?...