Letting & Estate Agent Podcast

Should people in their 20s take the leap into self employment as estate agents? In this episode, we chat with Sam Cerrone from eXp, who went from a 19 year old newcomer to a thriving self employed agent. She reveals why passion and drive can beat experience, how freedom outweighs the corporate ladder, and why self employment might be the smartest move for ambitious young professionals.

When did estate agents stop caring? Sharon Carter from East Anglia explores why too many agents have become transactional and lost empathy. She discusses how compassion and genuine relationships, not quick wins, drive long term success, and considers whether PropTech helps or hinders. A must listen for anyone curious what truly sets great agents apart.

Josh Phegan compares UK and Australian estate agency, revealing what each market does best. From Australia’s structured sales processes to the UK’s strong branding, he shares practical insights to reduce risk, sharpen strategy, and future proof your agency.

Why are so many estate agents wary of new homes? We chat with Jamie Lester of House Estate Agents in London about why the sector feels daunting but is full of opportunity. He reveals how smart lead handling, social media, and clear setup can transform results, including the campaign that helped sell a £35 million development. A must listen for agents exploring new builds.

Why are strong female estate agents still unfairly judged? Sharon Carter from East Anglia discusses the double standards women face in property, the criticism from peers, and why perceptions of leadership and confidence need rethinking. Honest and unfiltered, her insights challenge workplace bias and spark vital conversations.

Why corporate estate agency marketing often misses the mark, and how going local can change everything. I chat with David Newton, a marketing savvy agent running his own family firm, about why big brands struggle to feel personal. He shares why hyper local campaigns work, how supporting local businesses boosts presence, and why not everything valuable can be measured in pounds and pence.

Is compliance getting in the way of great estate agency? Simon King, non-executive director and industry thinker, unpacks how AML checks, material information updates and shifting guidance have created confusion and slowed transactions. He explains how the right partners and proptech can simplify processes, while reminding agents they can outsource the work, but not the responsibility.

Mum guilt in estate agency is real but rarely discussed. In this episode, we chat with Sam Cerrone, a self employed agent from the West Midlands, about balancing family, business, and the pressure to do it all. Sam shares her experience of raising three children while running a thriving agency, setting boundaries, managing guilt, and finding motivation in a career that never switches off. Tune in...

Behind the heels and handbags lies a story rarely told in property. Estate agent Sharon Carter from East Anglia shares the unseen challenges of being a single woman in the UK property world, from loneliness after long viewings to the quiet resilience required to keep going. Raw, honest, and long overdue, this conversation explores mental health, self worth, and finding peace in the everyday.

Feeling the pressure of mum guilt while building your property career? In this episode, Belvoir franchisee Patsy Day from Norfolk and Suffolk shares her journey of balancing family life with a demanding estate agency career. She opens up about sacrifices, support networks, and thriving in a male dominated industry, offering honest insights and practical advice for juggling ambition, motherhood, an...

Grow your personal brand as an estate agent with insights from Jamie Lester, boss of House Estate Agents and former Apprentice star. He shares how Instagram and LinkedIn help you connect with vendors and developers, create engaging expert content, build confidence on camera, and use social interactions to stand out and win more instructions.

Chris Watkin speaks with John Hards, former Countrywide Lettings Director, on how lettings grew into a £200m business. They explore acquisitions, private equity interest, consolidation, and what agents must consider to maximise value and future proof their businesses.

UK Property Market Weekly Update - Week 49, 2025 I look at the UK property market in the ‘UK Property Market Stats Show“ for the week ending Sunday 14th December 2025 with the brilliant Adam Lawrence, the founder of Propenomix YouTube https://youtu.be/9vDevQx9wEY ✅ New Listings * 16.2k new properties came to market this week, down as expected from 19.4k last week. * 2025 weekly average: 34.1k. *...

Think self-employed estate agency is all glamour? Think again. Sharon Carter from East Anglia joins us, to reveal the realities behind recruitment hype. From generating your own business to handling pressure without a safety net, they tackle mindset, support, and accountability, giving a frank insight into what it really takes to succeed in today’s UK property market.

What does it really mean when agents say they’ve “capped” or hit “icon status”? In this episode, we chat with top UK estate agent Sam Cerrone to unpack these buzzwords and why they matter. Sam shares her journey from not knowing what “capping” meant to achieving it multiple times, revealing how it works within the eXp model and what it truly takes to build success in today’s property market.

Are cheap fees killing your profits? We chat with estate agency commentator Simon King to expose the myth that lower fees win more instructions. With 83% of vendors not choosing the cheapest agent, Simon explains why value, confidence and clear communication matter far more. Learn how to charge your worth and attract better, more loyal clients.

Do you really understand your numbers? In this chat, Patsy Day from the Belvoir Network in Suffolk and Norfolk explains how knowing the financial side of your agency can transform your business. From calculating a profitable hourly rate to charging for extra services, she shares how small shifts in mindset and support from Belvoir’s Elevate programme helped her boost efficiency, profitability, and...

In this episode, we chat with Jamie Lester, who rose from a Saturday boy to running an award winning London agency. Jamie discusses the work ethic, risks, and resilience that shaped his career, from overseas sales and the credit crunch to The Apprentice. Now transforming the self-employed agent model, he reveals why understanding buyers beats chasing listings and shares strategies you can use in y...

The UK property market is changing fast, and so should the way letting agents work with suppliers. In this episode, Siân Hemming Metcalfe, Operations Director at Inventory Base, discusses why moving beyond the traditional “service provider” model can boost professionalism, cut risk, and improve outcomes. Discover how stronger partnerships, clear SLAs, and better collaboration can raise industry st...

UK Property Market Weekly Update - Week 48, 2025 I look at the UK property market in the ‘UK Property Market Stats Show“ for the week ending Sunday 7th December 2025 with the brilliant Toby Martin from ‘We Are Unchained’ YouTube https://youtu.be/yiu-A9bWAD4 ✅ New Listings * 19.4k new properties came to market this week, down as expected from 22.7k last week. * 2025 weekly average: 34.4k. * 9 year...

Ever wondered what happens after selling your agency? Sharon Carter from the East Midlands and East Anglia shares her regret over selling too soon, how personal tragedy influenced her decision, and the impact on her career. She discusses the emotional side of business ownership, rebuilding confidence, and finding purpose, offering insight for agents considering their next step.

In this episode of Estate Agent Stories, we chat with Sam Cerrone, who’s spent 25 years in the UK property market. From corporate beginnings to thriving as a self employed agent, Sam shares her journey of resilience, growth, and self belief. She opens up about loss, rebuilding her career, and finding freedom on her own terms. A powerful story for anyone ready to back themselves and take the leap i...

What’s it like joining the family business when that business is one of South Yorkshire’s best known estate agencies? Shanice Gandhi shares her journey from managing multimillion pound construction sites to working alongside her father, Sanjay Gandhi. She talks about setting boundaries, building her own identity within an established brand, and offers honest advice for anyone entering a family run...

Join Patsy Day, a letting and estate agent from the east of England with the Belvoir Franchise Network, as she shares her journey from a council estate in Huntingdon to owning two thriving offices. In this honest and inspiring episode, Patsy reflects on growth, delegation, setbacks, and putting people first in the property industry. A must for anyone aiming to build a successful career or business...

Fourteen housing ministers in ten years, what’s really going on with the UK property market? Estate agency expert Simon King joins us to unpack how constant political churn affects agents, buyers and sellers. He explains why housing is the bellwether of the economy, touching on foreign investment, inflation and the surprising resilience of prices and wages. If you’re an estate or letting agent wan...