Evan Hoffman
Let's Vent Podcast
Welcome to the Let's Vent Podcast! We are here to unveil the BS you've been told that will help you run your home service business. We cut out the fluff and just deliver the goods of what's actually working for operators and home business owners across the country. Whether you're a seasoned pro, a tech, or a CSR, our weekly deep dives are your ticket to success. It's time to get it off your chest and let's vent!
Author
Evan Hoffman
Category
Podcast website
Latest episode
Jul 9, 2026
Where to listen?
Podcasts in the app Replaio Radio Coming soonPodcasts are coming to the app soon. Install now and be the first to see a whole new take on podcasts
Episodes
EP: 96 Roland Serb w/ Access Heating & Air Conditioning - The Undeniable Impact of Core Values in Recruitment 22.10.2022 13:34
Send us Fan Mail We are still live here in Las Vegas, NV for the Profit Rocket Summit and we are excited to have Roland Serb for the first time in the show! For those of you who don’t know Roland, he is the operations manager at Access Heating & Air Conditioning, Inc. an Idaho-based HVAC service company that is responsible for keeping homes comfortable and providing quality HVAC services for 5...
EP: 95 Victor Rancour w/ Absolute Airflow - Laying The Blueprint To Your Success 22.10.2022 13:03
Send us Fan Mail Yes, we are still in Vegas and yes, we are still at the Profit Rocket Summit. This episode is going to be EPIC because now, we got the man behind this awesome event! Our guest is none other than the man himself, Victor Rancour! If you don’t know Victor, he is the CEO of the Profit Rocket Group and the owner of Absolute Airflow. He’s known for his knack for starting and scaling com...
EP: 94 Blake Monforte & Jordan Wiggins w/ billyGO & Sera Systems - Elevating the Human (Customer) Experience 21.10.2022 19:15
Send us Fan Mail Yes, we are still here in beautiful Las Vegas, NV for the Profit Rocket Summit. Joining us in this episode is the tandem of Blake Monforte and Jordan Wiggins! They are both selling technicians at billyGO. If you’re unfamiliar with billyGO, they are a home services company based in Grapevine, TX that specializes in emergency plumbing repairs and comprehensive AC and heating service...
EP: 93 Dustin Van Orman w/ Any Hour Services - The Challenges and Frustrations in Building A $100 Million Business 21.10.2022 17:36
Send us Fan Mail We are still live in Las Vegas, NV for the Profit Rocket Summit! In this episode, we are joined by Dustin Van Orman! Dustin is the marketing manager at Any Hour Services. If you’re not familiar with Any Hour Services, it is a family-owned company that provides HVAC, electrical, and plumbing services since 1961! Aside from helping homeowners by providing quality services, they are...
EP: 92 David Ocampo w/ Absolute Airflow - The Value of Hiring Rookies and Nurturing Employees 21.10.2022 20:21
Send us Fan Mail Guess what? We are still in Las Vegas, NV for the Profit Rocket Summit! In this episode, we are excited to have David Ocampo as our guest. For those of you who don’t know David, he is the general manager of Absolute Airflow, an HVAC service company serving Southern California residents and yes, he is working alongside the Rocket Man himself, Victor Rancour! We talked about what is...
EP: 91 Judge Graham w/ Cues - Establishing a Winning Culture of Growth 21.10.2022 16:50
Send us Fan Mail We are still live in the fabulous Las Vegas, NV for the Profit Rocket Summit! Today, we are excited to have Judge Graham on for the first time on the show! He has worn different hats in his career (aside from his cowboy hat of course), he currently is an active operator, investor, and speaker, he serves on boards, and is an acclaimed author. Judge is a hard-hitting and proven entr...
EP: 90 Amanda Triolo and Kelly Osterlitz w/ Grasshopper Heating & Cooling - Building a $100 Million Culture 21.10.2022 18:13
Send us Fan Mail We are so excited to announce that we are LIVE at the Profit Rocket Summit in fabulous Las Vegas, NV! Kicking off our first of many live episodes is Amanda Triolo! For those of you who don’t know Amanda, she is the CEO of Grasshopper Heating & Cooling, based in Albany, NY. In this episode, she introduced Kelly Osterlitz, her first executive hire in Grasshopper, and talked abou...
E: 89 Billy Stevens & Chris Meseke w/ Sera Systems - How To Use Efficiency As A Catalyst To Your Business’ Success 12.10.2022 1:14:18
Send us Fan Mail For the second week in a row, we will be having TWO guests in our show! This week, we are excited to have Billy Stevens back and he’s got some company, Chris Meseke is also joining us! If you are still unfamiliar with Billy, he is the founder and CEO of SeraSystems and the CEO of BillyGo. On the other hand, Chris Meseke works to run the beast that is SeraSystems as Head of Product...
E: 88 Ryan Blackburn & Robert Smith w/ Prestige Contact Group - How To Gain A Prestige Advantage On Your Competition 05.10.2022 1:13:37
Send us Fan Mail FOURSOME ALERT! What a way to kick off the month of October with our 2nd-ever 2-guest episode! This week, we are excited to have Ryan Blackburn and Robert Smith of the Prestige Contact Group on the show! Robert is the CEO and the co-founder while Ryan is the director of business development and the co-founder as well. They created Prestige Contact Group as a result of their experi...
E: 87- Stephanie Gorton w/ Energuy- How To Create Efficient and Professional Business Solutions 28.09.2022 1:14:42
Send us Fan Mail This week, we are happy to have Stephanie Gorton on the podcast! For those of you who don’t know Stephanie, she is the current VP at The Energuy Inc. She is a 5-year veteran in the industry and her start at Energuy is a unique one; she was an Energuy customer and randomly applied to one of their job postings! If you do not know Energuy, they are the number one HVAC contractor solu...
E: 86- Kevin Thornton w/ JB Warranties - How To Properly Utilize Warranties For Your Business 21.09.2022 59:08
Send us Fan Mail This week, we are excited to have Kevin Thornton on the podcast! For those who do not know Kevin, he is the current VP of Dealer Success at JB Warranties. Over his career, he has led revenue teams that have produced sales of over $1B in software and services. Most recently, Kevin has held senior executive positions in the Field Services industry with Service Fusion, Baytek, and EC...
E: 84- Billy Stevens w/ Sera Systems-How To Use Technology To Your Business’s Advantage 07.09.2022 1:05:58
Send us Fan Mail Let’s start September with a familiar face, shall we? This week, we welcome back Billy Stevens to the podcast! Billy is the founder and CEO of SeraSystems and the CEO of BillyGo. SeraSystems provides immense contributions to making businesses profitable and operations more efficient. This is why it is important to use Sera to ensure the success of your business during the shoulder...
E: 83- Dan Antonelli w/ KickCharge Creative-How To Kickcharge Your Branding For Your Business 31.08.2022 1:18:22
Send us Fan Mail We are glad to have Dan Antonelli back on the podcast this week! For those who do not know Dan, he is the President and Creative Director of KickCharge Creative, based in Warren County, NJ. His passion for brand building and logo design goes all the way back to when he was hand-lettering trucks at 15 years old. He took that same passion and brought KickCharge Creative to life, a f...
E: 82 - Victor Rancour w/Absolute Airflow and Service Rocket - How To Have Absolute Success In The HVAC Industry 24.08.2022 58:21
Send us Fan Mail This week, Victor Rancour returns to the podcast! For those of you who don’t know Victor, he is the owner of Absolute Airflow and the CEO and founder of Service Rocket. His rise in the industry from a top repair man to sales and service manager to owner has been incredible. He took Absolute Airflow from scratch to over $20 million in revenue in 24 months and is now one of the top...
E: 67 - Cassie Pound w/ Quality Heating, Cooling & Plumbing - Nothing Is Stronger Then Family, Even In Your HVAC Business 13.04.2022 43:18
Send us Fan Mail This week, we are joined by Cassie Pound. She is the current Vice President of Quality Heating, Cooling & Plumbing, based in Glenpool, OK. She’s an 8-year veteran in the HVAC industry; her background always stayed true to HR, sales, and people management and had managerial experience in the retail industry. When she got married in 2013, she decided to pursue other opportunitie...
E: 66 - Tom Howard w/ Lees Air Conditioning - Growing By Using Technology 06.04.2022 1:07:24
Send us Fan Mail This week, we are joined by Tom Howard. He is the current Vice President of Customer Experience at Service Titan and the owner of Lee’s Air, Plumbing, & Heating. He got his start at just 15 years old after a guy who fixed their refrigerator offered him a job. After that, he had a job in the finance industry and then went back to Lee’s to be their general manager and eventually...
E: 65 - Michael Torbay w/ Torbay Partners - How to Create Successful Creative Strategies with 30.03.2022 1:18:57
Send us Fan Mail In this week’s episode, we are joined by Michael Torbay. He started his career as a musician and a jingle-writer. Today, he is the creative director of Torbay Partners and a Partner Wizard of Ads, where they abandon the traditional ad agency model and introduce the Wizard of Ads Partner model. This model states that their benefit to the client is in how well the project delivers r...
E: 64 - Dennis Yu w/ Blitz Metrics - How To Expand Your Digital Marketing Expertise 23.03.2022 1:03:45
Send us Fan Mail This week, we are joined by Dennis Yu. If you haven't heard of Dennis, you might have heard about his Dollar A Day Strategy. He started his foray into marketing when he was 15 years old, selling a website with no clue on how to build it. Today, he is the CEO of BlitzMetrics, and over his career has worked with some of the top brands, including Golden State Warriors, Nike, and...
E: 63 - Jody Underhill w/ Rapid Hire - How To Recruit Top Talent For Your Home Services Business 16.03.2022 51:23
Send us Fan Mail Jody Underhill has been around the digital marketing world for quite some time and has worked with some of the biggest names in the industry (like Russel Brunson, Josh Nelson and Frank Kern). He has also worked with some of the top home services companies, too (like A1 Garage door aka Tommy Mello). Instead of talking about digital marketing, we are going to talk about hiring top t...
E:62 - Joe O'Grady The Service Profit Success Group - How To Increase Your Home Service Business Profits 03.03.2022 50:14
Send us Fan Mail This week, we are joined by Joe O’Grady AKA Director of Awesomeness and the co-founder of The Service Profit Group. Prior to that, Joe got his start as an Inside Sales Manager at a Florida-based home services company, Clockwork Home Services. It was there that he learned how to train almost everyone, from owners to techs and everyone in between. Having leveled up to a Director of...
E: 61 - Billy Stevens Sera Systems - How Can Technology Help Simplify Business Operations 23.02.2022 1:13:58
Send us Fan Mail This week, we are joined by none other than Billy Stevens! He is the founder of Sera Systems and the CEO of BillyGo. He began his career with Berkeys, an HVAC and plumbing company based in South Texas. Having repositioned their brand to better situate themselves in the market, he noticed another key obstacle in their growth: chaos in the office. Enter in Sera, a software that help...
E: 60 - Kathy Nielsen - How to Improve your HVAC Business Operations 16.02.2022 58:05
Send us Fan Mail This week, we are joined by the Chicken Lady herself, Kathy Nielsen! She's the owner and consultant of Operations Excellence LLC. After a successful manufacturing and imports career, she became involved in the HVAC industry, where she embarked on a journey from CSR to office manager to GM. Her stint in managing a plumbing company is where she discovered her passion for educat...
E: 59 - Tersh Blisset w/ Service Business Mastery - Why You Need To Start A Local Podcast To Build Your Authority 09.02.2022 37:25
Send us Fan Mail We’re bringing back Tersh Blissett! He's the owner of Service Emperor and also the co-host of the Service Business Mastery podcast Shop Small SAV. Rather than talk business, we’re going to talk podcasting. But not the standard podcast that you think of; a local podcast to your area and why doing one can bring value to the people in your marketing. In addition, how it can have...
E: 58 - Winning and Keeping Trust of Customers with Travis Ringe of ProSkill Services 02.02.2022 49:59
Send us Fan Mail This week, we are excited to have Travis Ringe on the show. A 12-year veteran in the industry, he’s also the co-founder of Proskill Services with his brother Tyler. From plumbing to HVAC services to water treatment, they are indeed the leading multi-service company in Arizona! Sit back, relax, and have your favorite drink by your side as you don’t want to miss this episode! What w...
E:57 - Kevin Le - Building Your Brand Using HVAC Video Marketing Ninja Kevin Le 27.01.2022 1:04:17
Send us Fan Mail In this week's show, we welcome video specialist Kevin Le to the show. Kevin is a content creator, videographer, photographer, husband and dad. His specialty? Working with clients to fulfill their vision, bringing their brands to life via the power of video. His Video Launch Stack method helps businesses reach and engage more customers without the hassle of trying to come up...
Similar podcasts
Replaio is not a podcast publisher; show names, artwork and audio belong to their authors and are distributed through public RSS feeds.