Evan Hoffman
Let's Vent Podcast
Welcome to the Let's Vent Podcast! We are here to unveil the BS you've been told that will help you run your home service business. We cut out the fluff and just deliver the goods of what's actually working for operators and home business owners across the country. Whether you're a seasoned pro, a tech, or a CSR, our weekly deep dives are your ticket to success. It's time to get it off your chest and let's vent!
Author
Evan Hoffman
Category
Podcast website
Latest episode
Jul 9, 2026
Where to listen?
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Episodes
EP: 122 Angie & Ryan w/ Snow Business Coaching & Western Heating & Air Conditioning - Value-Centered Life and Business: Secrets To Grow In The Trades 06.02.2023 42:20
Send us Fan Mail Yes, we are recording live from the AHR Expo in Atlanta, GA! 💪💪 Today, we are joined by Angie & Ryan Snow! If you don’t know them, Angie is the founder of Snow Business Coaching. Meanwhile, Ryan is the owner and president of Western Heating & Air Conditioning and he’s also the co-founder of Snow Business Coaching. In this episode, we talked about their journey to the tr...
EP: 121 Ryan Tutak w/ Action Furnace Inc - Building Strong Leadership & Improving Business Processes 01.02.2023 1:18:10
Send us Fan Mail We are kicking off February with Ryan Tutak on the podcast! If you don’t know Ryan, he’s the general manager and partner of Action Furnace Inc., an HVAC service company based in Alberta, Canada. He is also considered one of Calgary's most knowledgeable residential HVAC specialists. Working in the industry for over 12 years, he's helped thousands of homeowners with their...
EP: 120 Kenny & Kim Byrne w/ Call The Bee - BEE-ing There For The Community Through Superb HVAC Services 25.01.2023 1:14:07
Send us Fan Mail This week, we are joined by Kenny and Kim Byrne! They own Call The Bee, a residential and commercial HVAC, plumbing, and electrical services company based in Burlington, CT. They have over 20 years of experience in the trades and they have dedicated their lives to providing reliable customer service for the people of Connecticut. In this episode, we will talk about their humble be...
EP: 119 Amanda Triolo w/ Grasshopper Heating & Cooling - Creating & Cultivating An Impactful Company Culture 18.01.2023 1:05:03
Send us Fan Mail We welcome back Amanda Triolo back on the show! If you’re still unfamiliar with Amanda, she is the CEO of Grasshopper Heating & Cooling, an HVAC service company based in Albany, NY, and she is one of the well-respected executives in the trades. Her journey in rebranding Grasshopper and pivoting her business to avoid the reality of not having a business is a remarkable one! In...
EP: 118 Billy Stevens w/ Sera Systems - Creating Unbelievable Culture Improvements 11.01.2023 1:06:34
Send us Fan Mail Another familiar face is going to be joining us this week! We are glad to have Billy Stevens back on the show! If you’re still unfamiliar with Billy, he is the founder and CEO of Sera Systems and the CEO of BillyGo. One of the most important aspects of running and operating your own business is creating and maintaining a great culture. A great culture will lead to high team morale...
EP: 117 Cassie Pound & Leslie Harpole w/ Quality Heating, Cooling & Plumbing - Becoming Power Women of the Trades 04.01.2023 1:10:37
Send us Fan Mail TWO GUESTS ALERT! 🚨🚨 Of course, we are welcoming the new year by having TWO guests! We are excited to have Cassie Pound and Leslie Harpole back on the podcast! If you don’t know them, Cassie is the vice president at Quality Heating, Cooling & Plumbing, and Leslie is the co-owner of Champion Plumbing, which she runs with her husband. Now, they are co-hosting their own podcast...
EP: 116 Michelle Van Beek w/ Profit Rocket - The Undeniable Impact of Strong Leadership In The Trades 21.12.2022 52:27
Send us Fan Mail Don’t look now but we are days away from Christmas! 🎄🎅 Consider this episode as a gift from us to you, our beloved listeners! 😄 We welcome Michelle Van Beek for the first time to the podcast! If you don’t know Michelle, she is Profit Rocket's COO and business coach. For over 15 years, she has been in a leadership role. She is extremely passionate about leadership developme...
EP: 115 Billy Stevens & Landon Brewer w/ Sera Systems - Growing Your Business Profit-Wise & Talent-Wise 14.12.2022 1:01:23
Send us Fan Mail TWO GUESTS ALERT!!! 🚨🚨 This week, we are excited to have Billy Stevens back on the show and he’s not coming alone! Landon Brewer will join us for the first time in the podcast! If you don’t know Billy, he is the founder and CEO of SeraSystems and the CEO of BillyGo. SeraSystems provides immense contributions to making businesses profitable and operations more efficient. On the o...
EP: 114 Shreya Nagwani w/ Service MVP - Becoming A True MVP In The HVAC Industry 07.12.2022 1:00:56
Send us Fan Mail Hello December! 💯💯 We welcome Shreya Nagwani to the podcast to kick off the new month! If you don’t know Shreya, she is a solutions specialist at Service MVP; she is a newbie in the industry as she has been in the trades for more than 2 years! Her experience of being trained by the legendary Uncle Joe Crisara is undoubtedly making an impact on their clients! If you are unfamili...
EP: 113 Steve Akian w/ Akian Plumbing, Heating & Air Conditioning - Developing an Excellent Reputation in the Home Services Industry 30.11.2022 1:16:35
Send us Fan Mail Let’s end November with a bang as we bring in Steve Akian for the first time in the podcast! Steve is the CEO (or as he calls it, the Chief Vision Officer, or CVO) of Akian Plumbing, Heating & Air Conditioning based in Watertown, MA. He is also a master plumber and a certified plumbing designer and has been in the trades for 14 years. You can credit his grandparents’ neighbor...
EP: 112 Ryan Fenn w/ Chiirp - Text-Marketing Automations: Changing the Game in the HVAC Industry 23.11.2022 1:01:17
Send us Fan Mail Did you miss us? 🤔🤔 Yeah, we know you do! 😉🤣 We are back to our regular programming! This week, we are excited to welcome Ryan Fenn for the first time to the podcast! For those of you who do not know Ryan, he is the CEO of Chiirp. He is a 12-year veteran in the business automation industry. His passion for automation and entrepreneurship lead him to create Chiirp, a complete c...
EP: 111 Erica Leonor w/ GoodLeap - Conquering The Trades With Customer Experience 05.11.2022 21:56
Send us Fan Mail We welcome Erica Leonor for the first time on the show! If you don’t know Erica, she is the director of business development at GoodLeap and she is also one of the board of directors of Women in HVACR. She is an experienced instructor with a demonstrated history of working in the professional training & coaching industry and she is also skilled in customer service, coaching, m...
EP: 110 Kelly Presgrave w/ Work With Your Handz - Recruiting Top Talents In The HVAC Industry 05.11.2022 18:00
Send us Fan Mail We are still live in Phoenix, AZ for the Women in HVACR 19th Annual Conference. Time to welcome another first-time guest to our show! 🎉🎉 We are excited to have Kelly Presgrave in the podcast! If you don’t know Kelly, she is the owner and CEO of Work With Your Handz, a recruiting company that is focused on the residential and commercial services industry. They have been partnerin...
EP: 109 Leslie Harpole w/ Champion Plumbing - Managing Mom Guilt In The Trades 05.11.2022 22:53
Send us Fan Mail In case you are living under a rock, we are in lovely Phoenix, AZ for the Women in HVACR 19th Annual Conference! 😅 We welcome Leslie Harpole for the first time in the show! If you don’t know Leslie, she is the co-owner of Champion Plumbing, a plumbing service company based in Edmond, OK which was established in 2015 by Leslie and her husband. They provide top-notch plumbing servi...
EP: 108 Lori Tschohl w/ Eagle Pipe Heating & Air - The Service Nation's Woman Of The Year 05.11.2022 20:50
Send us Fan Mail We are still here in beautiful Phoenix, AZ for the Women in HVACR 19th Annual Conference. Joining us for the 2nd time in the podcast is the Service Nation’s Woman of the Year, Lori Tschohl! For those of you who don’t know Lori, she is the owner of Eagle Pipe Heating & Air, based in Poulsbo, WA, she is part of the LadyTitans, and a board member of Women in HVACR. With over 40 y...
EP: 107 Ben Poole w/ HVAC Tactical - Keeping It Real: Important Conversations About The Trades & In Life 05.11.2022 31:50
Send us Fan Mail We are still here in lovely Phoenix, AZ for the Women in HVACR 19th Annual Conference! Today, we are joined by Ben Poole. If you do not know Ben, he is the founder of HVAC Tactical and Trusted Heating and Cooling. His beginnings in the HVAC industry were cleaning in his father’s shop and helping his grandfather fabricate sheet metal ductwork. He spent several years mastering resi...
EP: 104 Stephanie Postell w/ Anchor Heating and Air LLC - Navigating The Challenges and Struggles In Working With Business Partners 04.11.2022 27:34
Send us Fan Mail It’s another live episode of our podcast here in lovely Phoenix, AZ for the Women in HVACR 19th Annual Conference! ☀️ 💯 We welcome Stephanie Postell for the first time in the show! For those of you who don’t know Stephanie, she is the co-owner and COO of Anchor Heating and Air LLC. She is a seasoned veteran in the trades with experiences in various roles, from being an operations...
EP: 105 Ruth King w/ Women in HVACR - The Inspiring Truth About Women In HVACR’s Path To Success 04.11.2022 22:07
Send us Fan Mail As you can tell, we are still in Phoenix, AZ for the Women in HVACR 19th Annual Conference. This time, we are honored to have on the show the Profitability Master herself, Ruth King, who is also one of the founders of Women in HVACR! Ruth is a serial entrepreneur having owned 8 businesses in the past 37+ years. She has a knack for helping business owners truly understand financia...
EP: 106 Stephanie Allen & Jessica Smith w/ AirWorks Solutions Heating & Cooling - The Inspiring Truth About Women In HVACR’s Path To Success 04.11.2022 17:59
Send us Fan Mail Guess where we at? 🤔🤔 Yep, you guessed it! We are still in lovely Phoenix for the Women in HVACR 19th Annual Conference! 😍 We welcome Stephanie Allen and Jessica Smith for the first time in the podcast! They are both from AirWorks Solutions Heating & Cooling where Stephanie is the co-owner and Jessica is the process manager. AirWorks has been providing excellent HVAC servic...
EP: 103 Sarah Ghirardo & Lauren Vahey w/ Sarah from ServiceTitan & Lauren from Nicholson Plumbing, Heating & Air Conditioning - The Role Of LadyTitans In The Fast-Ascending Growth of the Trades 03.11.2022 21:55
Send us Fan Mail We are still in beautiful Phoenix, AZ for the Women in HVACR 19th Annual Conference and we are excited to bring in Sarah Ghirardo and Lauren Vahey for the first time in the podcast! Sarah is the senior marketing operations manager at ServiceTitan while Lauren is the customer experience director at Nicholson Plumbing, Heating & Air Conditioning, Inc., based in Holliston, MA. Th...
EP: 102 Danielle Putnam & Madeline Hughes w/ The New Flat Rate- Creating A Pricing Model That Will Drive Constant Growth 03.11.2022 19:18
Send us Fan Mail Travel time once again! 🛫 🛫 Yes, we are recording live episodes again on the road! This time, we are in lovely Phoenix, AZ for the Women in HVACR 19th Annual Conference! For the first time in the podcast, we welcome the tandem of Danielle Putnam and Madeline Hughes! They are both from The New Flat Rate, Inc. where Danielle is the president, and Madeline is the sales manager! The...
E: 101 Itay Paz w/ Morning Dough -How To Properly Utilize E-Mail Marketing To Achieve The Ultimate Succes 26.10.2022 58:49
Send us Fan Mail This week, we are excited to welcome Itay Paz to the podcast! For those who do not know Itay, he is the founder and CEO of Morning Dough and the managing director at the Digital Marketing & Affiliate Marketing Expo (#DMIEXPO). He is an entrepreneur, an international speaker, and a veteran in the digital affiliate marketing world with extensive knowledge in digital marketing, S...
EP: 100 Tommy Mello & Dan Antonelli w/ Tommy CEO of A1 Garage Door Service & Dan President and Creative Director of KickCharge Creative- Being an INtrepreneur, not an ENtrepreneur 22.10.2022 21:11
Send us Fan Mail EPISODE 100 ALERT! 🚨🚨 Yes, you read that right! This is our 100th episode and we are in Las Vegas, NV for the Profit Rocket Summit! We are excited to have Tommy Mello and Dan Antonelli back on the podcast for this special episode! Tommy is the owner and CEO of A1 Garage Door Service. He is also a speaker, consultant, trainer, and home services consultant at The Home Service Expe...
EP: 99 Matt Girouard & Jamie Bocchino w/ NextGen Aire- What’s Next for NextGen Aire 22.10.2022 18:51
Send us Fan Mail We are excited to have Matt Girouard and Jamie Bocchino on the show. Just in case you’re living under a rock, we are still here in beautiful Las Vegas for the Profit Rocket Summit! For those of you who don’t know our guests, they are both from NextGen Aire, an HVAC service company based in Amesbury, MA, where Matt is the owner and founder and Jamie is the office manager! NextGen A...
EP: 98 Ismael Valdez w/ Nexgen Air Conditioning Heating and Plumbing - Why Memberships Are Dead & How Customer Experience Impacts HVAC Business Success 22.10.2022 20:36
Send us Fan Mail Guess where we at? That’s right; Vegas, baby!!! For the 2nd time in our podcast, we welcome Ismael Valdez on the guest’s chair! For those of you who don’t know Ismael, he is the owner and CEO of Nexgen Air Conditioning Heating and Plumbing which is based in Anaheim, CA. His journey started out as a young aspiring HVAC technician over 15 years ago and he hasn’t forgotten his roots....
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