Let's Vent Podcast

Send us Fan Mail We had Uzair Ahmed on the podcast! He’s a partner at Cottonwood Automation, a digital operations agency that designs and implements digital tools and processes for HVAC companies!  We dove deep into the trenches of business metrics, recruitment strategies, and the indispensable role of automation in the HVAC industry. Listen in as Uzair shares a treasure trove of actionable advice...

Send us Fan Mail Join us for an illuminating discussion at AHR 2024 with industry pioneers, Logan Marshall and Peter Capuciati, on revolutionizing the HVAC landscape. Their insights bridge the gap between traditional practices and cutting-edge innovations, driving change and fostering a service-driven culture. 𝗞𝗲𝘆 𝗧𝗮𝗸𝗲𝗮𝘄𝗮𝘆𝘀: Core Values and Culture: Discover the vital role of company core values,...

Send us Fan Mail In this episode of HVAC Success Secrets: Revealed, Evan and Thaddeus delve into the invaluable impact of customer reviews and employee engagement with marketing guru Christopher Lollini of Reputation Igniter. Packed with practical advice and innovative strategies, this episode is a treasure trove for any HVAC business looking to soar. Key Takeaways: Embrace Customer Reviews: Disco...

Send us Fan Mail We're thrilled to introduce our guest, Justin Judd, the VP of Sales at Chiirp, who is here to share his expertise on customer experience and the importance of standing out in a competitive marketplace. We dove deep into the core of customer experience, the power of automation, and the raw human element behind business operations. 3 Key Takeaways Customer Experience Excellence...

Send us Fan Mail We're thrilled to bring you an insightful conversation on the interplay between technology and customer service in the trades. Tyson, co-founder of Avoca AI, shares his pioneering journey integrating AI in HVAC operations to redefine customer service. Key Takeaways: Enhanced by AI - Discover how Avoca AI's tools are revolutionizing call centers with real-time coaching an...

Send us Fan Mail Our latest episode of HVAC Success Secrets: Revealed has guests Dan Clapper & Ken Midgett from Interplay Learning! They joined us at AHR EXPO 2024  to discuss the transforming world of HVAC training through simulation technology.  3 Key Takeaways  1. Invest in Training for Business Growth: A strong emphasis is placed on integrating comprehensive training programs into the core...

Send us Fan Mail Listen to our latest episode with marketing maestro Ryan Chute from Wizard of Ads. We go deep into the art and science of customer-centric strategies in the HVAC industry. Here are 3 key takeaways from this mind-opening conversation: Time Is Money, Literally: Discover how a $500 promise for punctuality can transform your brand's trust and customer intimacy.  Mastery Through S...

Send us Fan Mail The latest episode of HVAC Success Secrets: Revealed is a treasure trove of insights! Evan and Thaddeus sat down with industry titans Jim Sloan and George Eliadis to discuss the transformative power of technology in HVAC dispatching and service. Discover how George Eliadis' game-changing Pro Book software merges data and tech for unmatched efficiency. Jim Sloan shares his phe...

Send us Fan Mail In this episode, we dug deep into the mind of an industry veteran, Jim Fultz. With his 35+ years of HVAC experience, we shared an insightful discussion on the intricacies of business management and technical innovation within the HVAC sector.  Here are 3 Key Takeaways: Flat Rate vs. Time & Materials: Jim's experience points to the benefits of flat rate pricing, ensuring c...

Send us Fan Mail In this can't-miss episode of HVAC Success Secrets: Revealed, we sat down with industry titan Scott Bidwell, the mastermind who grew a $15 million company and is now steering the ship at Dallas Plumbing with transformative leadership and an insightful vision. Scott shares his journey from a maintenance tech to a successful business owner and the tough financial lessons learne...

Send us Fan Mail Our latest episode was nothing short of enlightening! We had Dominic Rubino, the brains and energy behind Profit Tool Belt and 10xBLT, where he's been coaching contractors to soar in their businesses. Plus, he's the voice you've heard on the Profit Tool Belt Podcast. With Evan running the show solo, the depth of conversation and practical business advice shared were...

Send us Fan Mail We were privileged to sit down with the founder of Service Nation, Matt Michel, and we're still buzzing with insight! We dived deep into strategies for organizational efficiency, navigating economic downturns, and maintaining robust company cultures.  Key Takeaways for You: Cut Smart, Not Deep: Focus on trimming overheads without compromising your team's core strength. M...

Send us Fan Mail We sat down with industry maven David Rames to unpack the intricacies of the HVAC industry and the technological advancements shaping the future. In a riveting episode full of insights, anecdotes, and expertise, Rames challenges the norms and sparks a critical discussion on trade schools, passion, and the evolving landscape of heat pump technology.  Key Takeaways for the HVAC Prof...

Send us Fan Mail We had an eye-opening conversation with industry expert Bill Staiger from Bosch, live at the AHR Expo in Chicago. This episode is a deep dive into the critical world of HVAC training, product innovation, and industry challenges. Here’s why you can’t miss this episode: Training Mastery: Discover why proper training isn’t just about ticking boxes – it's about saving lives, boos...

Send us Fan Mail We sit down with  Michael Littler, the CMO of Hitachi Cooling & Heating. We unpack the industry's technological shifts, how they're shaping consumer and contractor landscapes, and the critical role of education in adapting to these changes. Education First: The HVAC industry is on the brink of a refrigerant revolution with a switch to R32, and education across the bo...

Send us Fan Mail Another fantastic episode of HVAC Sucess Secrets: Revealed with none other than Devon Murphy. Esteemed for his knowledge and innovative techniques in the HVAC space, Devon dropped pure gold in our discussion, leaving us with a treasure trove of actionable strategies. Here's a sneak peek of what we dived into: Three Key Takeaways from Our Chat with Devon: 1. Be Different to Ma...

Send us Fan Mail Join us on HVAC Revealed as we dive deep into the game-changing world of AI and its role in the HVAC industry with the pioneering mind of Joe Crisara. Uncover the insights transforming service businesses and pushing the possible boundaries. Joe Crisara, known as America's service sales coach, shares his seasoned perspective on the intertwining roles of AI in enhancing learnin...

Send us Fan Mail We had Laura Kelly on the show! Laura co-founded Clover, a consulting company located in Phoenix, AZ. In this must-listen episode, Evan and Thaddeus tap into Laura's vast experience of driving growth across numerous businesses. With Laura's track record of aiding over 375 members in her coaching group to achieve a whopping average growth of 30% last year, this episode de...

Send us Fan Mail Dive into the world of elite performance in trades with special guest Jack Pinsel in our latest episode, "Becoming Elite in the Trades through Outsourcing." Jack brings his wealth of knowledge in call center operations to discuss strategies for HVAC professionals looking to elevate their game by leveraging the power of outbound calling and customer interaction. Tune in a...

Send us Fan Mail What a thought-provoking episode with expert Paul Sanneman, where we delved into the pivot from craftsman to entrepreneur, debunked industry myths, and explored revolutionary recruiting methods with the power of AI!  This episode focused on elevating your business and staying ahead of the curve in the ever-evolving home service landscape.  We discussed  Transforming Hiring Practic...

Send us Fan Mail Our latest episode is a game-changer for those striving to transform their HVAC businesses. Join us as we unpack Brianna's journey through the complexities of marketing and leadership in the HVAC industry. Brianna, a maverick in HVAC marketing and data analytics, shares her wisdom on creating a self-sufficient team and leveraging data for informed decision-making. Here are 3...

Send us Fan Mail Dive into the latest episode of our podcast which features Sarah Ghirardo, the Senior Manager of Productized Content at ServiceTitan. With her unparalleled expertise in content strategy, Sarah plays a pivotal role in enhancing ServiceTitan's professional products through innovative content solutions. Episode Highlights: Understanding Contractor Marketing Effective Email Marke...

Send us Fan Mail We're thrilled to host Lawrence Castillo, the dynamic President of Brody Pennell Heating & Air Conditioning. Based in the bustling city of Los Angeles, CA, Lawrence has emerged as a vanguard in the residential HVAC and plumbing sector, propelling companies to unparalleled revenue heights on the West Coast. We dive deep into Lawrence's captivating journey in the trade...

Send us Fan Mail In this episode of HVAC Success Secrets Revealed, we sit down with Brooke Greenwood, Director of Service at Carrier, to delve into the cutting-edge developments reshaping the HVAC industry. Brooke shares insights into Carrier's latest initiatives, from homeowner incentives to integrating NFC technology. We discussed: How Can Technicians Learn More From The Manufacturer Gettin...

Send us Fan Mail In this enlightening episode of our podcast, we are thrilled to welcome Catherine Bares, a renowned Profit Coach and Trainer from BDR. With a remarkable journey that took her from a dispatcher role to a General Manager before her current tenure at BDR, Catherine brings a wealth of experience and unique insights into the world of business development and employee engagement. We dis...