Evan Hoffman
Let's Vent Podcast
Welcome to the Let's Vent Podcast! We are here to unveil the BS you've been told that will help you run your home service business. We cut out the fluff and just deliver the goods of what's actually working for operators and home business owners across the country. Whether you're a seasoned pro, a tech, or a CSR, our weekly deep dives are your ticket to success. It's time to get it off your chest and let's vent!
Author
Evan Hoffman
Category
Podcast website
Latest episode
Jul 9, 2026
Where to listen?
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Episodes
EP: 174 Michelle Myers w/ Pink Callers - Implementing EOS 08.11.2023 32:41
Send us Fan Mail In this insightful session, we sit down with Michelle Myers, the entrepreneurial force behind Pink Callers, a company revolutionizing how home service businesses operate by providing expert-insourced customer service representatives, dispatchers, and office managers. Michelle embarked on a journey to integrate the Entrepreneurial Operating System (EOS) into her business framework....
EP: 173 Lilah Jones w/ Google - Breaking Free From Normal 08.11.2023 34:10
Send us Fan Mail For this episode, we are thrilled to have the illustrious Lilah Jones, a beacon of inspiration in the corporate and academic realms. As the Head of ISV's & Marketplace Sales for North America at Google, Lilah has reshaped the landscape of innovation and partnership. Coming from the roots of a family business, Lilah's story is one of determination, courage, and self-...
EP: 172 Amberley Snyder - Turning Tragedy into Triumph 07.11.2023 23:11
Send us Fan Mail For this podcast from the Women In HVACR expo, we had the privilege of sitting down with keynote speaker Amberley Snyder. While not in the HVAC industry, her story of perseverance and overcoming obstacles is a testament to resiliency and never giving up. Her message pushes through to business owners and everyday people that we can find success even after setbacks. We discussed: Th...
EP: 171 Jackie Sorensen w/ Thorson Heating - Journey to Heating Industry Leadership 07.11.2023 21:15
Send us Fan Mail In this empowering episode, we dive into the inspiring story of Jackie Sorensen, a trailblazer in the heating industry and a pillar of her family's legacy at Thorson Heating. As the first woman in her town to attend a trade school, Jackie graduated top of her class and skillfully transitioned from a hands-on service technician to the savvy owner of the family business. We di...
EP: 170 Karen Crnkovich w/ DMC Service - A Journey from HVAC to the House 06.11.2023 32:36
Send us Fan Mail Join us in this inspiring episode of our podcast as we sit down with Karen Crnkovich, a seasoned entrepreneur and owner of DMC Service in Kansas. With over 13 years of experience in the trenches of the home service industry, Karen shares her unique insights into the challenges and triumphs of running a successful HVAC business. But her ambitions don't stop there; Karen is ch...
EP: 169 Crystal Williams w/ Lemon Seed Marketing - Building a Memorable Brand 06.11.2023 35:27
Send us Fan Mail Dive in as we explore the transformative power of marketing and learn how to turn your business into a compelling story that captivates and converts. During the Women in HVACR event, we sat down with the vibrant Crystal Williams, the mastermind behind Lemon Seed Marketing. With her roots firmly planted in a trades household, Crystal brings a unique perspective on branding and sto...
EP: 166 Shauna & Josh Brown w/ On the Double Heating & Cooling - Double Your Success In The HVAC Industry 01.11.2023 52:46
Send us Fan Mail What a way to kick off November, then with Shauna and Josh Brown of On the Double Heating & Cooling. Based in Lubbock, TX. both Shauna and Josh have backgrounds in the home service industry and have brought that knowledge to their HVAC business. It’s been quite the year for these two as they were able to find some great wins and momentum after a shaky start to the year. As a...
EP: 165 Jonathan Dean w/ American Plumbing Heating & Cooling - Navigating The Road To HVAC Success The American Way 18.10.2023 57:12
Send us Fan Mail Dive into our latest episode featuring the dynamic Jonathan Dean! As the esteemed president of American Plumbing Heating & Cooling, Jonathan and his team boast over a century of collective expertise in the trades. With their unmatched service signature, they've rightfully earned their reputation as top-tier home service providers. In this episode, we discussed: What Is Th...
EP: 164 Tommy Mello w/ A1 Garage Door Services - The Secrets To Building A Business Where Everybody Wins 11.10.2023 1:03:42
Send us Fan Mail In this riveting episode, we sit down with the entrepreneurial powerhouse, Tommy Mello. As the visionary behind A1 Garage Door Services, Tommy has carved out a remarkable niche in the home service sector. But his journey doesn't end there! He’s written two best-selling books, Home Service Millionaire and Elevate, and hosts his own podcast, The Home Service Expert Podcast. We...
EP: 163 Rodney Koop w/ The New Flat Rate - Great Advice For Terrible Mistakes 05.10.2023 38:46
Send us Fan Mail We had the chance to speak with Rodney Koop of The New Flat Rate at the 2023 Service World Expo. He was a blast to have on the show, and he shared amazing stories about his time as an electrician and business owner, all the way to his starting his new company with 2 of his children. We discussed: Rodney’s Journey In The Trades Some Of His Biggest Failures As A New Business Owner...
EP: 162 Steve Miles w/ Jerry Kelly Heating & Air Conditioning - Building On Tradition 04.10.2023 31:14
Send us Fan Mail Join us in this insightful episode of our podcast as we sit down with Steven Miles, the esteemed VP and CEO of Jerry Kelly Heating & Air Conditioning. Married into a business started by his wife's parents, Steven brings a unique perspective to running a family enterprise. His exceptional leadership has advanced the company and earned him a prestigious spot in the HVAC Hal...
EP: 161 Tom Peregrino w/ Service Nation - Guiding HVAC Contractors Toward Success 04.10.2023 33:22
Send us Fan Mail We had a fantastic time at the Service World Expo, talking with industry veteran and current president of Service Nation, Tom Peregrino. From his early days as a sales rep to owning Daffron Mechanical and now leading one of the most innovative service-providing organizations, Tom shares in-depth insights from his journey in the HVAC industry. Quick takeaways from our enlightenin...
EP: 160 Billy Stevens w/ Sera Systems and BillyGo - Elevating Your HVAC Business 03.10.2023 42:13
Send us Fan Mail This was an insightful episode of HVAC Revealed with the incredible Billy Stevens in his booth at Service World Expo, 2023. Billy, the maestro behind the success of Sera Systems and BillyGo, shared his wisdom about thriving in tough business climates. As we navigate the HVAC sector, we keep learning, and Billy’s business knowledge is a masterclass in standing out in a competitive...
EP: 159 Eric Mcgrath w/ Driven Leadership - Creating Better Leaders 03.10.2023 30:48
Send us Fan Mail During the Service World Expo, we had a great conversation with Eric McGrath, the co-founder of Driven Leadership. Eric and his wife have been challenging the status quo of leadership training by offering innovative, hands-on programs specifically tailored for small and medium business owners. Their unique methodology is not just about learning; it's about experiencing and im...
EP: 158 Covey Cole w/ Any Hour Services - Prep to Profit: Selling Your Business 30.09.2023 28:58
Send us Fan Mail In this enlightening episode, we spoke with Covey Cole, the VP of M&A and Partnerships at Any Hour Services. Dive deep into the intricacies of mergers, acquisitions, and partnerships as Covey sheds light on what their company seeks when acquiring new home service businesses. We discussed: What Can Businesses Do To Make Their Business Look More Attractive To M&A What Fina...
EP: 157 Dave Carroll w/ DOPE - Direct Mail Isn’t Dead 29.09.2023 30:05
Send us Fan Mail We're honored to have Dave Carroll join us for a candid conversation. He's the driving force behind DOPE, a marketing brand revolutionizing how home service businesses approach marketing. With a keen understanding of traditional and digital spaces, Dave aims to bring the best of both worlds to businesses everywhere. 🔍 What We Discuss: Best Practices For Direct Mail How...
EP: 156 Amanda Triolo w/ Grasshopper Heating & Cooling - Leveraging AI For Call-By-Call Management 29.09.2023 27:32
Send us Fan Mail We're thrilled to have Amanda Triolo back on the podcast! As the CEO of Grasshopper Heating & Cooling, Amanda is not just leading one of the top HVAC service companies in Albany, NY, but she's also pushing boundaries in the industry by leveraging innovative technologies like AI. Amanda's journey with Go Grasshopper has been nothing short of exemplary. She's...
EP: 155 Dylan Rucker w/ All Heart Heating and Cooling - Effective Communication 28.09.2023 25:53
Send us Fan Mail In this enlightening episode, we sit down with Dylan Rucker, the dynamic owner of All Heart Heating and Cooling. As a figurehead in the HVAC industry, Dylan offers an unparalleled behind-the-scenes look at what it truly takes to run a successful HVAC business. We discussed: What Mistakes Did You Make That Almost Made You Go Bankrupt? Keeping Your Emotions In Check For Tough Conver...
EP: 154 Angela Leopard w/ Home Service in a Box - Using Financial Data To Drive Your Business 28.09.2023 25:27
Send us Fan Mail We had the privilege to sit down with Angela Leopard, the owner of Home Service in a Box, a groundbreaking venture that beautifully combines accounting with intuitive dashboards, all under the expert guidance of a fractional CFO. If you've ever wondered about the intricacies of financial books or how to measure the efficiency of your business, this episode is a MUST-WATCH! We...
EP: 153 Brigham Dickinson w/ Power Selling Pros - Leading With Principles 28.09.2023 27:59
Send us Fan Mail We had the pleasure of hosting Brigham Dickinson during our live sessions at Profit Rocket Growth Summit 2023! Brigham is a man of many talents: the author of three insightful books, the brain behind Power Selling Pros, and the owner of a revolutionary athletic recovery program. We focused on his CSR training program and touched on his three best-selling books and how he has made...
EP: 152 Michael Bears w/ Free 2 Grow - Sales and Business Strategies 20.09.2023 57:52
Send us Fan Mail Get ready for a rollercoaster of insights and laughs in our latest episode featuring the one and only Michael Bears! With a quarter-century of trade industry experience under his belt, Michael's a serial entrepreneur who's successfully kickstarted and sold not one but four businesses. Currently, he works with Free 2 Grow and Coach 2 Close, where he helps fellow business...
EP: 151 Kevin LeSage and Jon Torrey w/ SearchLight - The Impact Of Tracking Customer Revenue On Your Business 13.09.2023 1:01:09
Send us Fan Mail Don't miss this exhilarating discussion with Kevin Lesage and Jon Torrey from Searchlight, the cutting-edge revenue analytics platform specializing in the home services industry. We dive deep into key metrics, pioneering trends, and customer engagement strategies every home service business needs to master. We tackle compelling topics such as: Unlocking the Mysteries of KPIs:...
EP: 150 Paul Jackson w/ Method CRM - Automation: The Ticket To Success In The Trades 06.09.2023 49:59
Send us Fan Mail What an electrifying chat with the visionary Paul Jackson of Method CRM! We didn't just scratch the surface; we dug deep into the riveting journey of his past business ventures and unearthed golden insights. The secret to skyrocketing his third business? Empowering his team and delivering a game-changing product that tackles real-world challenges for entrepreneurs. Some of th...
EP: 149 Eric Thomas w/ Rival Digital - Marketing for Dummies 30.08.2023 54:13
Send us Fan Mail What a great show! We had Eric Thomas from Rival Digital—a digital marketing agency exclusively serving HVAC contractors. His business specializes in creating robust online presences. Rival Digital has produced predictable lead flows, streamed marketing and sales initiatives, and, most importantly, built a better future for HVAC businesses. Some highlights from this episode inclu...
EP: 148 Daniel Baker & Wood Boyles w/ Blue Collar Talent Scouts - Finding Gems In The Trades Through Savvy Recruitment 23.08.2023 1:13:27
Send us Fan Mail We had a hilarious conversation with Dan Baker and Wood Boyles, owners of Blue Collar Talent Scouts. With over 40 years of combined experience, they have developed effective strategies for finding jobs for skilled workers, particularly in the MEP (Mechanical/Electrical/Plumbing) industry! We covered a lot about recruiting for your business and why having a positive reputation in t...
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